ActivTrak Newly Implemented
December 30, 2024

ActivTrak Newly Implemented

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is used to assess employee engagement and productivity. The use of Alarms allows us to identify any potentially harmful behavior and ensure that our team is using their company-issued equipment appropriately. As a relatively new user of ActivTrak, we are not using it to its full potential yet, which includes not allowing our teams access to their data. This is a potential solution for the future and could be implemented in any organization.

Pros

  • Unobtrusive data collection in the background
  • Detailed reporting and analytics
  • Accurate alarm reporting and screenshot capture
  • Data exporting and retention options

Cons

  • Faster access to data when generating longer periods of tracking
  • A better UI for the alarm log (viewing screenshots, for example)
  • Improvement in the onboarding process for new clients
  • We identified a potential data loss situation and were able to mitigate it.
  • Data reporting and analysis
  • Silent install of the agent, and seamless data collection/reporting
The constant reporting has allowed us to determine where our teams are overworked. Seeing employees log in at 7:30a and off at 6:00p is a clear indicator that a shift in workload needs to happen before those individuals experience burnout. On the other hand, being able to easily identify unproductive time (like Youtube and social media) gives us the visibility into downtime our teams have.
As a small business, sharing work is almost an expectation. ActivTrak is relatively new to our business, but we have been able to determine where specific employees are underutilized, and thus make changes to the workload around their area of focus. As a fully-remote business, this is especially important as the office dynamics don't exist in our model.
We have not made any adjustments to process workflows just yet, but resource utilization is definitely something we're keeping an eye on. Using a time tracking system is one thing, but actually being able to see how employees are leveraging their day is another. ActivTrak gives us a level of visibility we've never had before.
We were recommended ActivTrak by a business partner and did not explore any other options.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

ActivTrak is a tool that should be carefully considered before implementation. Depending on the culture within your organization, employees might see ActivTrak as intrusive and an invasion of privacy. If properly messaged, ActivTrak is actually a useful tool to help understand where there are areas for efficiency gains, and where you might have individuals who are "quiet quitting."

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Data integration
10
Benchmarking
7
Report designer
8
Pre-built content
9
Data management
9
Self-service insights
8

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