Robust platform with superb customer servicehttps://www.trustradius.com/customer-successChurnZeroUnspecified9.1771012019-06-05T13:16:26.735Z
June 05, 2019
Robust platform with superb customer service
Score 10 out of 101
Overall Satisfaction with ChurnZero
We are currently using ChurnZero to help monitor engagement and activity within our client base. As we have a large number of clients, this platform is instrumental in allowing us to monitor usage from a single application. Currently, it is being used by client success but the data that originates in ChurnZero is exposed company-wide. It has helped us identify trends and get out in front of clients who may disengage.