Cisco Umbrella's got you covered
Updated January 23, 2024

Cisco Umbrella's got you covered

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

We deployed it company wide as a measure of WFH, as the trusted DNS source for where ever you are working from. We found that the upstream provider of some people were suspicious and made errors, this allows people to work a bit more freely.
  • Easy to deploy
  • Lightweight
  • It works
  • The sso is a bit of a query mess
  • No ROI, only provides that extra layer of security.
The trusted upstream of where ever a user is outside the office is standardized and we can trust it.
It fits well into the security stack and I recommend it as a great layer of protection for outside the office user.
  • Cisco Meraki MX
  • Cisco Umbrella
gives us way more flexibility for our staff, to be in office or remote
We really didn't have many reliable choices.

Do you think Cisco Umbrella delivers good value for the price?

Yes

Are you happy with Cisco Umbrella's feature set?

Yes

Did Cisco Umbrella live up to sales and marketing promises?

No

Did implementation of Cisco Umbrella go as expected?

No

Would you buy Cisco Umbrella again?

Yes

Anytime you have people that work away from the office this provides a lay of security to connecting from non-standard upstream.

Using Cisco Umbrella

425 - every employee as we are still in hybrid with more on the WFH count, so not trusting the individual network we deployed umbrella to everyone
5 - the tool is part of the stack and needs minimal baby sitting
  • great dns
  • trusting cisco todo their part
  • getting the sso working from day one

Cisco Umbrella Support

The SSO was a bit [difficult] to setup and [we] needed their help.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Quick Initial Response
None
didn't know this was available, and would most likely not have bought it
we acquired a company and wanted to move their umbrella portal to ours so that there would be one less sign in, they did it all within 1 day of scheduling the date when we wanted it done

Cisco Security

it's one of our cornerstones as without security we are open to malicious actions of bad actors
was the best for the value and we were using them before cisco purchased them when it was open dns. so now we know we are on the right track
when they bought open dns we knew we were on the right track for like minded thinking
better integration for sso
both easier to break in and detect and avoid, it works both sides of the coin
yes, there is a bit more head room for utilization but worth it