ClickUp Lives Up
August 09, 2022

ClickUp Lives Up

Adam McDonald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We originally implemented ClickUp to track and manage all IT, security, and compliance projects. These projects were spread across several teams so we needed a tool that was flexible enough to work in each situation. Shortly after implementation, we started seeing many other opportunities to solve other problems and now we plan to use ClickUp to solve those problems. External teams have also started showing great interest in using ClickUp to replace their current tools.

Pros

  • Extremely flexible.
  • Detailed tracking.
  • Easy to use.

Cons

  • Performance.
  • Ability to view and manage custom fields.
  • Improved import and exporting.
  • Detailed tracking.
  • Increased productivity.
  • 50% Cost savings from other tools.
Using ClickUp we were able to finally centralize all project work into one location providing the below collaborations:
  • Visibility into all projects
  • Being able to assign/ move tasks easily between teams
  • Finding owners easily
  • Detailed tracking
  • Catching delays further in advance
  • Ability to see project conflicts and resource constraints
  • Documenting all project information and relating when necessary
We were able to fully transition from tracking projects in Google Suite which had issues with sharing, organization, and consistency. We are also in the process of setting up spaces to track global risks and issues within ClickUp instead of using multiple tools. The dashboards within ClickUp also allow us to get all the information we need without having to configure any BI tools. Additionally, several other teams have also requested temporary access to our environment to test their work and possibly transition.
The best thing about ClickUp is their extremely quick support and growth meaning they are always improving and adding new features. ClickUp has all of the features and more compared to most other project management tools. ClickUp is also extremely competitively priced when comparing other tools (sometimes a 50%+ cost savings).

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is well suited for:
  1. Project, sprint, time, and resource tracking: There are so many features to choose from that offer great flexibility to help track and manage many different areas.
  2. Great value: ClickUp is an amazing and cheaper alternative project management tool such as Asana & Jira.
  3. Centralizing work: As mentioned there are many features included. These features allow you to consolidate all of the work and documentation into one central location.
ClickUp isn't the best for:
  1. Quick out-of-the-box start: Although there are templates to start working out of the box, there are many settings, features, and configurations that are needed that take time to set up.

ClickUp Feature Ratings

Task Management
9
Resource Management
9
Gantt Charts
8
Scheduling
10
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
7
Email integration
8
Mobile Access
9
Timesheet Tracking
Not Rated
Project & financial reporting
9

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