ClickUp - The Best Productivity Tool of 2025
April 12, 2025

ClickUp - The Best Productivity Tool of 2025

Hina Sohrab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I use ClickUp to manage my organization's day to day operations. In addition, I set it up for my clients based on their workflows. The use cases vary from simple project management to Scrum along with basic CRM.
The best thing about ClickUp is that it replaces the use of multiple products like timetracking, AI Note taker, Confluence etc. This saves us the hassle to use multiple tools.

Pros

  • Project management
  • Automations
  • Custom fields

Cons

  • Speed needs improvement
  • Dashboards should have more customization options
  • work load view should be able to allow time blocking
  • £2,800 ClickUp System Delivered £10,000 in Month One
  • Time Saved: 40 hours/month
  • ROI: 257% in the first month
yes, collaboration has improved a lot specially with views setup based on each user role. Project planning, client onboarding, tracking with time estimates as well as hours logged has all become easier. The documents linked to the tasks provide better productivity and so do the whiteboards. Exploring what the AI Notetaker will bring now.
Yes, we were using Clockify first for time tracking and reporting. Slack was used for internal team communication. Now we do not use either of them as ClickUp's native time tracking and Chat provides those features.
The Whiteboards are good to for simple workflows but for complex ones, we are still using LucidChart. The way ClickUp is progressing, I hope that will be replaced soon too.
The best feature of ClcikUp over others is it's customization as well as hierarchy. Departments, clients, operations become easier to manage if the hierarchy is setup in a good way that can allow your business scale without altering it repeatedly.
Customization is another feature that stands out when compared to others. Though other tools do provide it, however, it's not up to that level yet.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

The customization options that ClickUp provides make it best suited for various use cases. This makes it possible to set it up according to the business requirements.
It is less appropriate for research based programmes where a lot of data needs to be stored. However, basic research management can still be achieved.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
10
Document Management
9
Email integration
8
Mobile Access
8
Timesheet Tracking
8
Project & financial reporting
8

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