Great way to easily book work travel!
January 21, 2020

Great way to easily book work travel!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Egencia

Our company is using Egencia to easily book corporate travel for internal meetings (ie. kick-off, training, etc.) and external meetings with prospective and current customers.
  • Booking flights and hotels.
  • Trip approvals.
  • Accessing a customer service representative during trip cancellation or interruptions.
  • Approval process is confusing (ie. understanding if the trip is officially booked before sending the calendar invite).
  • Easily budget trips for each department.
  • Employees have the autonomy to book hotels/flights of their choice within the allocated budget.
Egencia has the most variety when booking your hotel/flight, as well as the best pricing. We use Airbnb for Work alongside Egencia so that we can book accommodation outside of hotels, but this does not cover the flights. Egencia has it all (flights and accommodation) in comparison to the other providers we've used!
Over the past 5 years, I've only had a couple of issues with flight cancellations and trip interruptions. Although the Egencia team was friendly and helpful, it would have been easier for me to re-book my flights or deal with the airlines directly while at the airport. This would have cut out a lot of the back and forth communication.

Do you think Egencia delivers good value for the price?

Yes

Are you happy with Egencia's feature set?

Yes

Did Egencia live up to sales and marketing promises?

Yes

Did implementation of Egencia go as expected?

Yes

Would you buy Egencia again?

Yes

Certify, Highspot, Airbnb for Work, Workplace by Facebook, Adobe Sign (formerly EchoSign), DocuSign, Yesware, Guru, RFPIO, DataFox, Klue, Okta Workforce Identity, Solium Shareworks, MS SharePoint, Google Analytics, Envoy
Egencia is great for corporate teams that are looking to easily manage and book work trips. This tool gives leadership insight into trip bookings and approvals for a budget. The tool gives sales reps the autonomy to choose hotels and flights that work best with their preferences and schedules based on the allocated budget from leadership.