Intuit Mailchimp helped us to grow our audience and subscriptions
July 15, 2025

Intuit Mailchimp helped us to grow our audience and subscriptions

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Premium

Overall Satisfaction with Intuit Mailchimp

We use Intuit Mailchimp to handle our entire newsletter output across multiple newspapers/websites. This includes daily promotion of our content, plus marketing emails to drive digital subscriptions. These newsletters also carry ads to bring in revenue along with growing our audience. We can also use Mailchimp to monitor the effectiveness of different newsletter strategies, for sharing around the group.

Pros

  • Enables you to swiftly populate newsletter content
  • Allows you to add and resize pictures easily
  • Gives you feedback on some of your choices and tips to improve
  • Provides statistics to enable you to monitor newsletter success

Cons

  • Modifying templates could be simpler - adding or removing elements should be a little more straightforward
  • Picture uploads are limited to about 10mb, meaning you sometimes have to resize pictures
  • With our integration, use of Ctrl V to paste content in sometimes copies formatting and sometimes places content in bold, depending on the field.
  • Auto-population of intros and pics from a url would be helpful, as with Google Showcase
  • Improved open rates on newsletters
  • Helped us grow newsletter subscribers by about 10% on previous growth rate
  • Improved the look of our newsletters, making them more professional
  • Aided the sale of extra ad slots, bringing in 20% more newsletter revenue
We are able to segment our audience now to target those readers who have not yet signed up for a subscription package. It means that those who have signed up already are not bombarded with marketing emails they don't need, which can lead to readers unsubscribing and therefore a loss of engagement and, ultimately, page views. Now we're able to approach regular readers of the newsletter directly to sign up for a subscription package, or offer a special deal too. We can also avoid offering a new deal to those recently signed up on a long-term subscription.
  • Segmentation
  • Headline tester
  • Email marketing
Our goals are to grow our subscriber base, increase engagement, grow page views for our websites, and raise revenue from our email marketing. By improving our email marketing / newsletters, and segmenting our audience, we've been able to run highly successful campaigns that have led to dramatic spikes in sign-ups. We've used the testing options to improve the performance of these campaigns, which we could not do with our previous system.
The in-line text editor is useful for copying over formatting that we wish to keep. As an everyday example, this can include hyperlinks to existing articles, which help to drive more page views / clicks. Without this, we would manually need to grab the URL and convert it, which would take more time. The CSS Inliner means we don't have to code it by hand, or instruct people how to.
We switched dozens of titles and websites over to Mailchimp within the space of a couple of weeks. We used a single training each to train staff how to adopt the new system, combined with a reference/training document that answered the key questions and took users through the steps required to create their newsletters. While those working on the integration and marketing emails worked for longer on the project, for users at the front end it was a seamless process and we've been able to scale our output quite easily.
Intuit Mailchimp is a user-friendly, intuitive platform for email marketing and newsletter production. Users can swiftly and easily put together attractive emails/newsletters based on templates that we set up. A daily newsletter now takes perhaps half the time it used to take with our previous, less user-friendly system and the output is cleaner and more professional. Managing email marketing and segmenting the user base, and getting tips on how to improve our approach is also straightforward now.
Our previous in-house system was slow and cumbersome to use, requiring more manual work to build content. Intuit Mailchimp handles text, pictures and links much more efficiently, meaning that we can quickly paste in format into templated boxes, then define who we wish to send to and when. Scheduling is easy, and you can test your content first.

Do you think Intuit Mailchimp delivers good value for the price?

Yes

Are you happy with Intuit Mailchimp's feature set?

Yes

Did Intuit Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Intuit Mailchimp go as expected?

Yes

Would you buy Intuit Mailchimp again?

Yes

Intuit Mailchimp is well suited to regular newsletter production. If you want to send out daily newsletters either instantly once completed, or schedule them for later, it is easy to do. If you want to keep track of your newsletter audience, or get feedback on open rates and the success of your newsletters, it is perfect. Sending out marketing emails to drive subscriptions or sales is also straightforward with Mailchimp. It's less suited to auto-populated newsletters - for example, if you wish it to populate from a website or from URLs directly. Although this can be done, it requires some integration work.

Intuit Mailchimp Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
9
Landing pages
7
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
7
Triggered drip sequences
8
Lead nurturing automation
8
Data quality management
8
Event/webinar marketing
8
Social sharing and campaigns
8
Social profile integration
7
Dashboards
8
Standard reports
8
Custom reports
9
API
8
Role-based workflow & approvals
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Third-party software integrations
7

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