KnowBe4 helps catch phish!
Updated July 28, 2023
KnowBe4 helps catch phish!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training is used by all of the adult users in our educational organization. This platform helps train users in what to look for in emails so that they don't fall prey to phishing scams. This helps protect our entire network.
- Test phish emails.
- Training that is engaging.
- Up-to-date topics.
- I would like to see the platform be a little easier to use overall. It can be tricky figuring out how to add new training.
- Better notifications when someone has clicked on a phishing test email that explains in more detail what they have done.
- We have fewer people clicking on random emails without thinking. This has helped us spend less on resources to correct infiltration.
- People better understand how to separate their home and business accounts.
We have not evaluated any other platforms.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Fresh content keeps us up-to-date on current trends and issues in the security awareness sector. Staff can receive fresh training that relates to current events going on in the world that may jeopardize our organization.
We enroll users based on active directory account access. Every adult is enrolled.
The phish-prone percentage report is the one that I look at most often to determine how we are doing overall.
KnowBe4 Security Awareness Training Feature Ratings
KnowBe4 Compliance Plus
This content is very well thought out and there are a variety of trainings to choose from. This training has been valuable for our teachers to learn more about what to look for.
The impact is that our staff is better informed.
Yes, I do. Price could always be lower, but I believe that it is a fair value.
I gave it based upon being honest, yet knowing that my budget keeps getting squished.
I am not sure.
KnowBe4 Security Awareness Training New Features
These integrations have made things much easier. When we add a new staff member to Active Directory they are automatically enrolled into the KnowBe4 platform.
We do not use this feature at this point.
Using KnowBe4 Security Awareness Training
This is an education sector. All users are teachers or classified staff such as building assistants, custodians, bus drivers.
3 - The people who assist me with KnowBe4 are part of our technology staff. They work with Active Directory, Google SSO, etc.
- Knowing what phishing looks like
- Understanding that you need to be aware of what you are clicking on
- Awareness of how you can be affected at home
- We use the posters to help remind people. This is outside the trainings
- The videos make people want to watch
- PhisherER
Evaluating KnowBe4 Security Awareness Training and Competitors
- Other
The pricing was good and it was recommended by the State.
I wouldn't change a thing. We are very heppy with KnowBe4.
KnowBe4 Security Awareness Training Implementation
- Implemented in-house
Yes - First we did a phishing test. Then we did trainings based upon responses.
- Getting people to not just click automatically
KnowBe4 Security Awareness Training Training
Configuring KnowBe4 Security Awareness Training
Some - we have done small customizations to the interface - We have customized a few of our email responses to people, set up trainings for people who are multiple clickers.
No - we have not done any custom code
KnowBe4 Security Awareness Training Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not, just because of the extra cost.
Using KnowBe4 Security Awareness Training
Pros | Cons |
---|---|
Like to use Relatively simple Well integrated Consistent | Slow to learn |
- Reports
- List of users and their trainings
- having to duplicate trainings in order to create new ones can be a lot of steps
Yes, but I don't use it
KnowBe4 Security Awareness Training Reliability
Integrating KnowBe4 Security Awareness Training
- Active Directory
It was not difficult at all.
- Single Signon
NA
Relationship with KnowBe4
We were able to secure a multi-year agreement which helped with pricing.