#1 most frequent
United States of America
71.6%718 installations of 1,003
What is LogicMonitor?
LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.
Categories & Use Cases
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Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.
Top Performing Features
Multi-system monitoring
Teams can monitor status and usage across a variety of devices and cloud services in one place.
Category average: 10
Network visibility
The platform enables users to visualize connections and dependencies between their devices and cloud services.
Category average: 9
Performance analysis and forecasting
The platform helps teams analyze current and historical performance and forecast future performance.
Category average: 8
Areas for Improvement
Dashboards and visualization
Pre-built and custom dashboards allow teams to visualize usage and other important metrics.
Category average: 8
Who Buys & Uses LogicMonitor
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
7.8%78 installations of 1,003
#3 most frequent
Canada
4.3%43 installations of 1,003
Pros
- Smart Alerting for noise reduction and automated workflows
- Automated Device Discovery for seamless infrastructure integration
- Comprehensive Dashboards for system health visualization
Cons
- Complexity in alert customization and threshold tuning
- Basic reporting features with limited customization options
- User interface can be complex for new or non-technical users
The Ultimate solution for security
Use Cases and Deployment Scope
LogicMonitor has become the core tool for our security systems. We rely on it to keep track of our servers and ensure our systems are running smoothly. As a QA, I use it to figure out whether an issue reported by a user is a real problem or just a temporary glitch. It helps us avoid guessing by sending alerts and showing usage trends. In short, it is essential for monitoring our servers, cloud infrastructure, and key parts of the application. This setup ensures we're always aware of any potential issues and can address them quickly.
Pros
- Keep our system secure and bugs free.
- Stop the outside access to our systems immediately.
- Our server data is secure from outside access or unauthorized access.
- The automation has reduced the manual work to minimum.
- It is growing with our system, handling more devices without slowing down.
- It has become easy to use, even for people who are not tech experts.
Cons
- Dashboard should be more easy to use for new users.
- User Interface should be fast while showing the graphs and or switching views.
- Alerts should be more customizable so we do not get so many alerts.
Return on Investment
- Security of our systems are improved with it.
- Data is secure than ever for and our clients.
- All the systems are secure either they are onsite or remote or in cloud.
- System monitoring cost has minimized.
- LogicMonitor scales with us without performance issues.
- It improves our security posture and reduces potential risks.
Alternatives Considered
Datadog and New Relic
Other Software Used
New Relic, Datadog, Uberall, Miro, PagerDuty
The best allrounder and getting better all the time
Use Cases and Deployment Scope
LogicMonitor discovers, identifies and monitors all infrastructure on prem and cloud/SaaS meaning my team don't have to spend time configuring monitoring manually - this is a huge time saver. It also means I don't have to employ anyone or have specialist knowledge of monitoring tools since the platform is so automated.
Pros
- Autodiscovery
- Escalation based alerting including phone calls
- Network mapping
- OOB dashboards are excellent
- AWS, Azure and GCP integration
- Office 365 utilisation monitoring, saves £££ on MS licenses
Cons
- Still no ability to push configs
- Port-level network discovery and mapping could reduce troubleshooting time
- Alerting based on log anomalies could see LogicMonitor displace SIEM competely
Return on Investment
- Saved at least 50% of a headcount previously engaged in manual monitor and configuration of legacy tols
- Identification of issues is rapid. The business is no longer the most useful alerting tool
- Drastically reduced overspend on 365 licensing, LogicMonitor paying for itself in weeks not months or years!
Alternatives Considered
SolarWinds Network Device Monitor, Auvik and Checkmk
Usability
Monitoring is a breeze with LogicMonitor
Use Cases and Deployment Scope
We use LogicMonitor to monitor a variety of deployments at our client sites without requiring an intrusive collector to be installed or allowing us to monitor resources that don't allow for a collector to be installed (networking equipment, etc.)
Pros
- Collector based monitoring
- Monitoring a wide variety of sources
- Easy customization and integration with platforms that aren't supported out of the box
Cons
- The UI is undergoing an overhaul, so it can cause a disjointed experience while it's being updated
- Collector can occasionally crash, and we don't always get notifications that something has died
- Application of monitoring profiles isn't the most intuitive
Return on Investment
- LogicMonitor has allowed us to quickly be alerted of issues in client sites that our previous monitoring solution might have taken minutes to alert on, allowing us to reduce downtime for clients
- We were able to notify clients of outages before they even realized that anything had gone down, helping to build trust in us and further the relationship
Usability
Automation that saves time and effort.
Use Cases and Deployment Scope
It has been a while since we started using LogicMonitor. We used to ensure that all of our company's systems operated safely. LogicMonitor is always there to keep our systems running smoothly. It alerts us at the correct moment if anything goes wrong with our systems. It also informs us if any of our systems require any upgrades. Even our non-tech team members can easily understand if the dashboard is showing system health and performance.
Pros
- Smart alerts.
- Easy-to-read dashboards.
- It always finds the real problem fast.
- Connects with our other tools easily.
- It automatically finds new servers or systems we add.
Cons
- Limited Alert Options.
- Basic charts should be advanced.
- Bettercloud support is required.
Return on Investment
- Faster fixes.
- Fewer annoying alerts.
- Saves troubleshooting time.
- Clear information for everyone.
Other Software Used
Asana, Atlassian Jira, Workday Human Capital Management, Miro
Reliable monitoring that scales with our business.
Use Cases and Deployment Scope
We utilize LogicMonitor to gain unified visibility across our hybrid infrastructure, encompassing both cloud services and on-premises systems. It helps us catch issues early, especially during our busy times, like examination time. We have connected it with our alert system to fix the issues quickly. It helps us plan ahead for our online examinations, which are conducted for many of our clients.
Pros
- It shows us system issues right away so we can fix them fast.
- It finds new devices on its own, so we do not miss anything.
- It alerts us only when something really unusual happens.
- Its dashboards make it easy for everyone to see system health.
- It helps us see trends so we are ready for busy times.
Cons
- Alert tuning can be complex.
- Some integrations need more customization or easier setup.
- Report customization could be simpler.
Return on Investment
- Our systems crash less because we catch issues early.
- It helps us stay reliable, which builds trust with users.
- It has made our work faster, easier, and more effective.
- It helps us keep things running smoothly for students and staff.
- We fix problems faster now.
Alternatives Considered
New Relic
Other Software Used
HubSpot CRM, HG Insights Platform, Atera
