Overall Satisfaction with LogMeIn Central by GoTo
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big challenge it helps us tackle is letting our IT team fix computer issues from anywhere. With people all over the place, it's a real headache if they can't get into their systems. LogMeIn Central makes it easy for our IT and Help Desk Professionals to solve problems without having to be physically present, which saves us a bunch of time and hassle. We also use it to keep an eye on how everything's doing. It helps us check if computers are healthy, update software, and keep things working smoothly. This is important, especially for our POS who are out there making sales.
- Reliable Remote Access: LogMeIn Central is fantastic when it comes to providing secure and reliable remote access to our systems.
- User-Friendly Interface: Despite the complexity of the tasks it handles, LogMeIn Central is a user-friendly interface. Navigating through the platform is intuitive, which is crucial for experienced users and those new to remote access and IT management tools.
- Collaboration and File Transfer: The collaboration features and file transfer capabilities within LogMeIn Central simplify teamwork.
- Resource Usage: Some users might find that certain remote access tools can be resource-intensive, impacting system performance.
- Enhanced Collaboration Features: Depending on the organization's needs, users might desire additional collaboration features within the platform, such as improved file sharing, real-time chat, or collaborative troubleshooting tools.
- User Interface Enhancement: Some users found the interface slightly complex.
- Despite the initial investment, the value we've received from LogMeIn Central has far outweighed the cost. The platform's comprehensive features, including secure remote access, proactive monitoring, and collaboration tools, have contributed significantly to the overall efficiency and reliability of our IT operations.
- The time saved in resolving technical support issues has been remarkable. Our IT team can troubleshoot and resolve issues remotely, eliminating the need for lengthy on-site visits. This efficiency translates directly into increased productivity across the organization.
- LogMeIn Central has allowed us to optimize IT resource allocation. Instead of focusing on routine maintenance and basic support tasks, our IT team can now concentrate on strategic initiatives and more complex challenges.
- AnyDesk and TeamViewer
LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management.
LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security.
AnyDesk excels in speed and lightweight performance, ideal for quick support sessions, but may lack the feature depth for extensive IT management.
TeamViewer boasts a wide feature range and reputation but shares a higher pricing structure with LogMeIn Central.
The choice ultimately depends on specific organizational needs, and for our team, LogMeIn Central's reliability, security measures, and feature set made it the preferred solution despite potential cost considerations.
LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security.
AnyDesk excels in speed and lightweight performance, ideal for quick support sessions, but may lack the feature depth for extensive IT management.
TeamViewer boasts a wide feature range and reputation but shares a higher pricing structure with LogMeIn Central.
The choice ultimately depends on specific organizational needs, and for our team, LogMeIn Central's reliability, security measures, and feature set made it the preferred solution despite potential cost considerations.
Do you think LogMeIn Central by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Central by GoTo's feature set?
Yes
Did LogMeIn Central by GoTo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogMeIn Central by GoTo go as expected?
Yes
Would you buy LogMeIn Central by GoTo again?
Yes