Why to use MIRO in a Scaled Environment?
February 15, 2023

Why to use MIRO in a Scaled Environment?

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro enables me to move from new product ideation to delivery to my final customer in a highly collaborative way, like no other alternative on the market.
It allows all stages of product or process management to be constructed highly securely yet with all the simplicity necessary so that external customers, internal customers, suppliers, and consultants can work collaboratively independently of their respective infrastructures.
The highly creative templates, easy-to-use and adapt, and beautiful designs give us an incalculable number of hours. But, even sometimes I don't use the templates, the available features make me create my boards in minutes.
In addition to being superior to any other locally installed software, its cloud infrastructure allows us incredible mobility.
Advanced and powerful features, simple to use, support collaboration with real huge teams, and highly secure make me use Miro professionally and personally.
In short, one of the very few tools in the market that I cannot find competitors at the same level.
  • Support collaboration with hundreds of user together without any performance issue
  • Advanced features that overcome local installed software with advance of availability on any kind of device even not been yours
  • Amazing templates from the company and from a huge community making my life very easy
  • Ability to handle tables in a more simple way like the others objects
  • Create specific tools for Mind Maps like tools specialized just on that
  • Picture-in-Picture of a web browser to be used during presentation
  • Advanced auto-translate feature where a viewer can change the language just for him/her without affecting the board
  • Saves a lot of time used for creating models, designs, users diagrams, and value flows among other needs in a group activity
  • We don't need to continuously purchase licences that just a single client use. We have everything in a same format that offers a real reusability of best practices
  • A great ROI for a powerful tool
I was not responsible for implementation. But I heard a lot from colleagues in the IT market that is very easy to implement.
In my experience, MIRO is by far the best tool to work with remote teams in multiple locations, and from several different companies, from clients to suppliers. The way MIRO makes it easy to collaborate is accepted by everyone with collaborative needs in their role, without any doubt.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

- Much easier to use
- Higher ROI
- Easier integration
- Natively multi-platform
- Better and Smarter features
Being a SAFe Program Consultant, I can say from experience that the framework offers hundreds of different tools and templates for various roles and activities. You can find tools that enable you to use some of those; however, MIRO is the only tool available in the market capable of covering with quality all needs that a company looking for business agility may need.
From planning and executing all phases and activities in a PI Planning to Manage Strategic Themes on the Portfolio level.

Using Miro

  • During the SAFe PI Planning organization
  • During the problem-solving workshops
  • During Architecture presentations
  • Using as presentation tool
  • Using on trainings even with separated working teams
  • Using for managing personal projects
  • During SAFe Inspect & Adapt Events
  • As the single tool to deliver trainings
  • As knowledge Management Tool

Evaluating Miro and Competitors

Yes - Microsoft Visio
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
The most used tool at my community of peers
Nothing would change

Miro Implementation

Not sure - I was not involved
2 - Infrastructure
2 - The infrastructure of network performance to offer a proper usability

Miro Support

Very fast, professional, and knowledgeable support
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
This was not my decision and I don't know which modality of support we have.
When I have to lead a SAFe PI Planning Event using MIRO integration with Jira to offer a real-time view of issue types states, and I was doing something wrong a few hours before the event started for hundreds of people and the support solved immediately my doubt.

Using Miro

The time invested in starting to use MIRO for the first time is less than one minute since the tool is so intuitive. It is like we are doing what we want with our very own hands
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating any king of process flow
  • To build dashboards with integrations
  • To use as presentation tool
  • Using tables
  • When it is need to include very heavy files
  • When you need to transfer your board ownership
Yes - It is useful for consultation, but due to the small screen characteristic of mobile devices, it is a little hard to create from scratch.