Marvelous Miro for Miracle Methods
May 03, 2023

Marvelous Miro for Miracle Methods

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

To brainstorm, especially with idea boards. Previously we tried sharing all the images in a PowerPoint presentation, or Teams whiteboard, or even directly in a Teams channel. All of these ideas worked, but the presentation was not something you could revisit and modify. Teams whiteboard lacked features and was easy to overload with content, and Teams channels meant technical issues when images got too big (or versions too numerous).
To organize and discuss roadmaps. More than just brainstorming - we can get instant approval or a chance to discuss problems as everyone can visit the information, leave comments, or interact with it rather than just commenting. And that content is easy to reference when it's on a miro board or a shared document linked to a miro board.

Pros

  • Sticky notes. Everyone loves using them and customizing them. It makes tracking comments back to the commenter easy.
  • Inline comments. For those that want to write a novel, leaving a comment for the board owner after the meeting is a very handy way to do an offline review.
  • Stickers and images. Customization of the boards is especially important when dealing with art assets and planning future releases. That the artists can go wild on a board literally sold the tool to them.
  • All the tools that help you align items, select groups of things, and even organize results make Miro so much easier to use and it means people are less afraid of messing up the board when they go to build out the results of the brainstorming session.

Cons

  • Teams and Projects. It is very difficult to explain how these work to others and making sure the right boards are created in the right project/group is a bit opaque if you're just a super user like me and trying to police boards.
  • Sharing settings. I always stumble with these. It would be nice if I could attach some kind of group email address or Microsoft user group to a project or
  • Frame titles. They scale nicely with the frame, I just wish I could format them better (select the font size, make them bold, etc).
  • Miro has improved productivity. Simply by being a bit more fun to use - more people are willing to explore and experiment with it. And the Miro help is easy to reference, which makes removing user's roadblocks (often created by lack of knowledge) easy to remove.
  • Miro acts like a historian for us. The miro boards created for the previous release are still relevant, as they are the starting point for the next release. They are also inspiration for new ideas, and teaching tools. This helps us examine our timelines and productivity both of which are important researches, but often not done due to time constraints.
Miro is a highly flexible tool. I have only just begun to learn about its capabilities.
I rely heavily on the Miro verse and Miro tutorials (live sessions as well as pre-taped) to learn even more.
This shows that there is actually a steep learning curve for Miro, and I have many users who find it overwhelming. They're happy to participate on a Miro board but terrified to create one. Contrarily, there are a few users who are making their own templates and, like me, consuming Miro resources like they're going out of style. The glue between these two groups is that everyone kind of likes Miro because it can be fun; but not everyone is a good presenter - and everyone's always looking for more tips.
Projects and teams. Because we use the term "Project" to refer to a game in the company - your use of it is a bit confusing. Our Projects are your Teams and our Teams are your Projects. :)

Where do I start? I point people to the help (specific help topics) and walk them through the basics, but the gargantuan whiteboard is always intimidating to new folk. If you had a bunch of recommended templates based on the use case (like one per), it would be a good starting point. More options can be available, but like 1 per use case (with lots of built-in explanations) would help people learn.

Cleaning up boards. We have a lot of users and no way to determine the lifespan of a board short of contacting the owner (who sometimes has forgotten about the resource). Having some default metadata that we could set on each board would help. Something relating to keywords and lifespan would be great.


Yes.
We collaborate regularly between 7 studios worldwide.
Having boards that can be accessed at any time is as important as being able to virtually meet in a neutral space to brainstorm and discuss potential future actions.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

We were using Microsoft's Whiteboard - which was very simplistic and tended to crash teams meetings.
Miro was the second item we tried. We supported its purchase but were not involved in studying Miro against other competitors before it was suggested.
We mostly use it for brainstorming and alignment on topics. It's a great review tool for high-level topics (asset image boards, roadmap and future planning, etc). A few odd cases have included an ontology workshop (testing a list of potential labels across several projects), and an org chart for a 500+ person project.

Most teams have gotten in the habit of using to to map and plan out issues, linking the Miro content to specific bugs or tasks (via JIRA), providing Confluence links to documentation (or associated topics), and even SharePoint Online links to other documents. They love that it's not just what they decided upon that's represented on the board, but rather the whole (often messy) design process. This is letting them drill through older boards and reincarnate discarded ideas when the barriers to them (technological, manpower, etc) are otherwise removed. Alternatively, these old ideas can inspire new ones.

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