Monday is a flexible, customizable solution for project management
Overall Satisfaction with monday.com
At my organization, we use Monday as our primary project management tool. Because we are a small org without someone serving in a dedicated project management role, Monday has been a vital part of our workflow. In particular, in my department, Monday is used as the central hub for every creative project, our content calendar, and to track metrics for content performance. Monday is also utilized by our systems team for support tickets.
Pros
- Monday is very flexible in display options for each board, which allows for a lot of customizability to the needs of specific kinds of tasks. Switching between spreadsheet and calendar views has been very helpful for tracking content deadlines.
- Monday offers notification customizability that allows you to determine what is worth being notified for.
- Monday's test lab allows for beta testing different functions. Having that transparency into what the company is considering implementing is helpful, and it allows me to feel like I have a vote on what direction they should go in.
- Customizability is king on Monday, which includes even the visual design. I love the option of dark mode.
Cons
- The menus do not feel as intuitive and helpful as they could be.
- I would love to see subitems broken down into more levels than just 3.
- The inbox feature takes a lot of tweaking to really make it work.
- Time has been saved due to streamlining our workflow.
- There is a strong coherence in our creative team; Monday allows us to stay on the same page.
- Having a central place for reports to live galvanizes us in knowing what weak content and marketing areas to shore up.
Monday has performed very well in terms of bug-free functionality. I cannot think of any time when a feature has not performed as promised. Especially because of the excellent use of the test lab, it seems like most bugs are worked out in beta. This is an excellent model for developing an effective application. This means that we don't ever have to waste time-fighting with Monday.com.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
I wasn't involved with the implementation phase
Would you buy monday.com again?
Yes
monday.com Feature Ratings
monday.com & Collaboration
At my organization, Monday is used for collaboration across all departments. In particular, it has been helpful for integrating Systems and Marketing. This allows for Marketing to easily collaborate on needed reports and metrics from Systems. It has also been helpful for collaboration on campaigns. For example, given that I work at an NGO, fundraising season often contains multiple major campaigns that Advancement and Marketing are collaborating on. Monday allows us to stay on the same page, even when there are many moving parts.
I would rate the project management capabilities at 9 out of 10.
I very rarely have moments where I look for a feature that Monday does not have when it comes to project management. The only additional thing I would like would be more layers of subitems becoming possible. This would allow for breaking out task groups and hierarchies better.
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