Item: monday.com
Rating: 9
Author: Josh Edney

Use Cases and Deployment Scope

We use monday.com to manage projects and tasks. Various projects such as: art design, group formation, and people management. It helps us ensure that no one falls through the cracks in our pathways and pipelines. It provides peer accountability because others can see the deadlines associated with a task. It helps anticipate milestones with creative design.

Pros and Cons

User Experience (UX)
App, Mobile, and Web Experience
Team Collboration

The inbox feature can get a little backed up. It's helpful to reduce notifications.
Reduce pricing per user.

Return on Investment

With monday.com forms, it reduced the number of platforms we were using to submit design requests
Through an API with Slack, I will not miss a monday.com notification.

Usability

The templates give you a great framework to start from. We used the form template for design requests to our art director. The templates prevent you from starting from scratch. And the built-in automations provide a window into our integrated the platform can be, especially with the numerous API platforms.

Support Rating

I had experience with other project management systems prior to monday.com. I have not needed to access the monday.com customer success manager or customer support.

Reliability & Availability

monday.com is a super reliable platform and interface. You can communicate in real-time with no delays and notifications are instant.

Alternatives Considered

Asana, Basecamp and Trello

Although monday.com costs more than the other services, it can handle more as a platform. The functions, features, integrations, and automations allow you to do so much more than, than just keeping track of project & task deadlines.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Slack, Google Drive, Google Sheets, GoDaddy, Safari, Apple iCloud, Apple iCloud Calendar (iCal)

Likelihood to Recommend

monday.com is fantastic for remote teams. Teams can collaborate on the platform from wherever they are on whatever device & platform they are using. However, monday.com is great for in-person teams. Coming out of a meeting, monday.com will help with assigning action items (projects, tasks, sub-tasks) to the appropriate person.

Use monday.com for tasks, teams, and timelines.

Overall Satisfaction with monday.com