Easy to Use and Won't Disappoint You!
Updated April 13, 2021

Easy to Use and Won't Disappoint You!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

Paycom is currently being utilized by our entire company as our HRIS and Payroll systems. We are utilizing the HR, Payroll, Time Off, COBRA, Benefits, and Talent functions of the system. We opted to go with Paycom as it would streamline our processes and increase efficiency with a solo HR employee (me!).
  • Communication
  • Service
  • Training
  • Payroll hours to transfer to ACA would be nice (instead of just the time & attendance portion)
  • Pricing
  • Nothing but positives here! Saved time- with HR, Managers, and Employees!
  • Reduced admin costs of streamlining processes
  • Simple and Reliable
We ended up selecting Paycom as we thought it was the best match for our organization. We were looking at a few factors: service, communication, technology, functions/capabilities, reporting and of course financials. While Paycom wasn't the cheapest option, in fact, one of the more expensive options, we felt confident that the service, communication, functions/capabilities, and reporting was much more superior than the other companies.
We are a smaller company with about 80 employees and one HR employee. To me, I wanted a dedicated specialist to answer all of my needs instead of waiting on hold with someone not familiar with our account. In addition, I wanted communicated, training, and professional, all which was lacking from our previous provider. Also, I wanted to be able to streamline more processes and move away from spreadsheets. I wanted to "think/work smarter, not harder" and Paycom assisted in many ways.

Paycom Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
10
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paycom

83 - We are a manufacturing and engineering firm and all of our employees utilize Paycom in some fashion. We have machinists, welders, production technicians, engineers, and support staff that use the system. Employees are able to look at their paychecks, direct deposit, benefits, select benefits, complete personal action forms, and ask HR questions.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom Support

Overall, everyone I have worked with at Paycom has supported me throughout the implementation and first few months of service and beyond. I'm much more impressed with the service than I initially thought. We had some minor hiccups when we were transferring from our transition specialist to our day to day representative. However, the manager, sales team, and transition specialists were able to quickly navigate through my issues and we have been squared away since then.

Using Paycom

The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!