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Recommend Paycom
April 12, 2021

Recommend Paycom

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is being used across our whole organization. It offers a one stop shop for all HR, Payroll, Benefits and Compliance. This has been instrumental in the improvement of our processes.
  • Dedicated Service Teams are Great.
  • Easy to Navigate the Platform.
  • Ability to Toggle Between Companies.
  • Once you understand how to use the system it is consistent between modules.
  • Personnel Action Forms are a bit clunky.
  • LMS module pricing is inhibiting.
  • Saved Time.
  • Reduced Administrative Work.
Paycom has been the easiest learning curve. Overall easiest to use.
Paycom is an easy one stop shop for an HRIS/Payroll system. Multiple different modules that are consistent with the platform and easy to use. Great for managing multiple companies out of one platform, and great customer service.

Paycom Feature Ratings

8.0
Employee demographic data
8
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
10
9.3
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
10
8.8
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
7
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
8.6
Performance plans
10
Performance improvement plans
7
Review status tracking
10
Review reminders
10
Multiple review frequency
6
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
Not Rated
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Support and Self-Service

N/A
There are so many examples. During Open Enrollment there were some particular challenges with setting up one of our plans, and a customer service rep. stayed on the phone with me for almost an hour trying to make sure we had it set up correctly, and in a way that it would function the easiest way possible.
It has increased our employee's usage incredibly. It is rare that HR is asked to update information on behalf of an employee as the employee self service portal is so easy to navigate.