Paylocity review
Updated July 23, 2024

Paylocity review

Sandra Gardner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Onboarding, HR, and payroll. This assists us with the flow of information and keeps our records accurate and up-to-date.

Pros

  • Onboarding
  • Time tracking
  • Payroll
  • Employee documents
  • Customer Service

Cons

  • Time Off tracking
  • Tax codes
  • Flexibility in Reports
  • Time saving
  • Fewer errors
  • Better workflow
  • Employee appreciation
Save time and made processes more efficient with less chance of error.
Employees appreciate the mobile app and the ease of requesting time off. We are also able to track required documents and signatures from employees.
Ease of use and integration with Employee Navigator

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

It works really well for onboarding, time tracking, and payroll. We have had some problems with the implementation not being set up correctly causing significant issues afterwards. Once those issues were resolved it works good.

Paylocity Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
8.3
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paylocity

2 - HR & Accounting
2 - HR & Accounting
  • Onboarding
  • Time Tracking
  • Payroll
  • Time tracking
  • Unknown
It is working well and making a change is very difficult.

Evaluating Paylocity and Competitors

  • Integration with Other Systems
  • Ease of Use
It integrated with Employee Navigator
I wouldn't

Paylocity Implementation

The implementation team walked me through the payroll and it worked. I just wish that we had started about two weeks earlier in preparation to make sure that all the employees were set up correctly before the rushed payroll.
  • Implemented in-house
  • Rushed to payroll - not enough lead time to make sure everything was set up by the first payroll run
  • Tax codes were not set up correctly by the Paylocity implementation team
  • Time Off Balances

Paylocity Training

  • Online Training
She was very helpful and walked me through each step.
It worked, but person to person would have been better.

Configuring Paylocity

It is complex and a user needs to be aware of each and every unique button to check or set up for each employee.
No - we have not done any customization to the interface
Some - we have added small pieces of custom code - Customer Service had to walk me through it. It wasn't hard but I would not have been able to do it without their help.

Paylocity Support

For most questions, I receive service within 24 hours, and they are very helpful. However, for several significant issues that needed to be addressed quickly it took weeks or even months to get an answer and the issue resolved.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Escalation required
Am not aware of "premium support"

Using Paylocity

It is easy to use once you know the program but it has a lot of little steps that are not necessarily intuitive. So it was not an easy program to learn.
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Requires technical support
Lots to learn
  • Time tracking
  • Payroll
  • Time Off set up
  • Tax code set up
  • Understanding the correct flows
Yes - Really well for some things and not for others. Time Off Requests and time tracking are great on the mobile app. Making changes or edits are difficult on the app.

Paylocity Reliability

Integrating Paylocity

The benefit costs update seamlessly with Paylocity.
  • American Funds
  • Sage
  • File import/export
I don't know

Relationship with Paylocity

Upgrading Paylocity

Comments

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