Paylocity to the rescue!
Updated May 02, 2025

Paylocity to the rescue!

Kristi Forrester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use Paylocity for HRIS, onboarding, training, time and labor and payroll. Very user friendly and efficient having everything in one system.

Pros

  • Training records
  • Payroll Records
  • Timekeeping
  • Onboarding

Cons

  • Some features are buried deep in Paylocity and not easy to find
  • Receive different answers from different reps on the same question
  • If you have the correct data entered, your outcome will be accurate
  • Efficient payroll processing
  • Efficient output of reports
  • Simple use of system with knowledge base to help if you need assistance
  • Fast response from customer service
Efficient use of system allows more time to focus on other important tasks.
Very useful with positive employee feedback on training videos.
Paylocity is by far the easiest HRIS/Payroll system that I have ever used in my 20+ years of employment.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

When I do need assistance and need to contact customer service, the wait time is always short and if I don't get an immediate answer, the wait time for answers is rather quick.

Paylocity Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.7
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

100 - All employees use for payroll access and timekeeping. Approx 100
Administrators use for HRIS and payroll functions. 5 employees
5 - 2 in HR
1 payroll specialist
2 accounting - management
  • Timekeeping
  • Payroll Processing
  • HRIS
  • Onboarding
  • training tracking
  • employee census
  • onboarding
  • more onboarding features
Ease of using system

Evaluating Paylocity and Competitors

Yes - ADP - replaced for more system choices.
  • Ease of Use
HRIS, Payroll, time and labor and training all in one system.
no changes

Paylocity Implementation

Mary our implementation person was great!
  • Implemented in-house
Yes - we started with time and labor and payroll, then implemented training and expenses
Not sure - us the system for all that it offers
  • time crunch to implement on schedule date

Paylocity Training

  • Online Training
can assign what training is needed for which person depending on what they use the system for.

Configuring Paylocity

just right
no recommendations
No - we have not done any customization to the interface
No - we have not done any custom code

Paylocity Support

Always get a first quick response from payroll. Sometimes the issue is not resolved as quickly as I think it should be.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Poor followup
Escalation required
Need to explain problems multiple times
unsure
can not think of a specific time

Using Paylocity

very easy to use with everyday processes
ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Unnecessarily complex
  • time and labor flows into payroll processing seamlessly
  • expenses flow into payroll processing seamlessly
  • if a change needs to be made to a set up from implementation, it can be hard to find what needs to be done.
  • search function at times does not find what I am looking for and I have to call service
Yes - our employees us it for time keeping and accessing pay statements - very easy to use.

Paylocity Reliability

system flows
I rarely encounter an error message or system down time
everything is quick to load

Integrating Paylocity

Relationship with Paylocity

they kept in touch with us through the process
fine - had followup after the sale
do not remember
did not help purchase the product
not at this time

Upgrading Paylocity

Yes - yes, smooth process with notification emails along the way
  • quicker payroll processing
  • unknow

Comments

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