Procore Construction Management Software
Updated October 19, 2018

Procore Construction Management Software

Josh Gianni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Project Management

Overall Satisfaction with Procore

We are using Procore throughout most of our company. From bidding through the course of construction. Using Procore makes it easy for us to track everything in our jobs. Procore makes it easier for everyone to collaborate and share files within our organization and outside of our organization.
  • Ease of use
  • Can cover many aspects of construction needs
  • Great dashboard tools to see things at a glance
  • Issues occasionally arise when it comes to user permissions, can be confusing sometimes
  • Being able to edit or change user's email addresses should be implemented
  • Oracle Contract Managment
We have used Oracle Primavera Contract Management and Procore is light years ahead of that software in every aspect.
Most the companies we collaborate use Procore with us. We have definitely seen benefits to this. It makes things easier on our end as well as the other businesses.
  • Saved time within our company and working with other companies
  • Mobile app helps our iPad users
  • Gain visibility into projects
  • Ensure information is accessible and up to date
Keeps our information up to date. Everyone is kept in the loop on all changes which is greatly helpful. Being able to see the dashboard of what's going on at a glance.
Procore has worked well for our company so far. It has integrated very well for us with minimal issues.
Procore is well suited for our business and does much of what we need. It does not replace our financial software, however, this type of tie-in may be a company by company use case.

Procore Feature Ratings

Plan distribution & viewing
8
Plan markups & sharing
6
Document sharing
8
Issue tracking & punchlists
6
Photo documentation
7
Jobsite reports
8
RFI tools
6
Collaboration & approvals
9
Mobile app
6

Using Procore

100 - Project managers, project engineers, administrative and executive.
1 - We have on sys admin that works to support and escalate issues to Procore.
  • Field use
  • easy to see whats going on company wide
  • Can quickly see whats happening in the dashboard
  • Field use with the app has been extremely helpful
  • Coordinating with other companies to use Procore
  • For Safety documentation
Procore has been working great for us by minimizing the time we need to spend collaborating with other companies.

Evaluating Procore and Competitors

Yes - Oracle Primavera Contract Management. Looking for a more user friendly and more accessible solution that included mobile support for our users in the field.
  • Product Features
  • Product Usability
Procore had the features we were looking for and the usability.
We would not change our process.

Procore Implementation

The implementation went well. We had to cut off our old software for new jobs and start using Procore.
  • Challenging to use a new product
  • Not being able to move some data over

Procore Training

  • Online training
  • In-person training
Excellent Training, went over the sections we needed most.
Good videos for a quick start into Procore.

Configuring Procore

I think there could be more options to configure Procore how we like.
No - the product does not support adding custom code

Procore Support

Support is knowledgeable, quick to respond.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Procore consistently gives us exceptional support.

Using Procore

There are some aspects that could be improved but overall its very good.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
None
  • User creation and management
  • Submittals

Procore Reliability

Very easy to scale up or down
Procore has great uptime.
Typically Procore is very fast to use. Occasionally there are hiccups.

Relationship with Procore Technologies

Friendly, answered all our questions truthfully.
Excellent communication and availability.