Vidyard is Quick to Learn, Easy to Use and Does Exactly What I Want It To Do!
Updated June 22, 2021
Vidyard is Quick to Learn, Easy to Use and Does Exactly What I Want It To Do!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vidyard
For the most, part Vidyard is being used as a training tool, but we also use it for employee introductions. It's being used across the whole company. We've found that it is extremely helpful when we create knowledge base articles to be able to include a quick screencap video along with a write up. It's almost 100% necessary with more complex application setups I'd say.
- Quick and easy to create screen-capped videos.
- Set up an instructional library of videos.
- Analytics of user watch time
- Ability to gate videos after a certain amount of time
- Set up of an action for the user to take after the video is complete.
- For my main purposes, it has no cons. it does exactly what I want it to do.
- When I embed vidyard into pages, sometimes it can be particular about getting sizing right for desktop/mobile
- I don't love it when you screencap a video but it only is screencapping a particular tab, so if you need to change tabs for the video, it will not record the new tab you've opened. I understand that this is a feature, but i don't find it helpfu.
- I can't speak to ROI, but I can certainly say that it is a huge time saver.
Perhaps, these competitors have upped their game since I last used them, but I find Vidyard to be quicker to integrate into websites in that it takes less troubleshooting overall. Also, I'm not sure if these companies have quite the same ease of use when it comes to screen cap videos. By the time I got to using Vidyard it was the first time i had seen a simple chrome plugin for being able to make screen cap videos any time, within a couple seconds and a couple clicks. It was huge, now i'm used to it, and it's indispensable
Using Vidyard
50 - I know that we use vidyard on our website, and I'm sure that our internal marketing team would be able to speak to the benefits they gain from using vidyard, as they are very data/metrics focused. However, I think even more we use vidyard as a training tool both internally and externally.
2 - We have just a couple of "Vidyard Experts" at my company, but i would say that they are very rarely needed for any type of support. I would say more that their main function with Vidyard at our company is to try to just push usage as much as possible, encouraging employees to save time and effort.
- Internal training
- External training
- Employee introductions
- Using it to capture website interactivity bugs when we QA
- All new employees make a short vidyard video introducing themselves to the company
- Talking through mock ups when we are not able to have facetime with a client to talk through their designs, or when it's a fairly minor design update
- Company announcements
- We could certainly use it more for lead gen on our site
- We should have it more integrated in our knowledge base.
- We could potentially cut down on the amount of knowledge transfer meetings by creating videos
Evaluating Vidyard and Competitors
Vidyard Support
Using Vidyard
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Making screencap videos using the chrome plugin
- Easy to embed player into web pages
- The functions that I use it for really don't have anything difficult or cumbersome aspects