Item: Wrike
Rating: 10
Author: Alexandre Istamboulian

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

I use Wrike to manage complex projects and log various tasks within my organization. As the organization I work for is very large (9,000+ people globally), using a task/project management tool like Wrike is essential to keep teams organized and meet deadlines. When we evaluated other tools, Wrike stood out by being the one with the best features and UI so we knew its internal adoption would be easy.

Pros and Cons

Pros

Logging tasks with great details
Organizing dependencies
Displaying tasks in visually appealing dashboards or calendars
Integrating seamlessly with other tools
Allowing large and varied attachments

Cons

Screens can be a bit busy to read sometimes
Notifications are a bit hard to tailor
Loading can be a bit slow sometimes

Return on Investment

Better overall productivity across the organization
Better efficiency processing tasks
Better transparency about business goals

AI and Automation

We use a Wrike's automation features to mainly speed up the creation and assignment of tasks across the organization but also to maintain consistency in terms of processes and data structure. We haven't used Wrike's AI features a lot yet but want to get into these more to further improve efficiencies across teams and get actionable recommendations (especially in terms of workflows improvements).

Usability

I think that Wrike is an excellent company because they managed to make a product that, in theory seems very complex, extremely easy to use for non-technical staff. Overall, the vast majority of my organization likes to work in Wrike because it managed to unclutter their inboxes and made their daily task management smooth and intuitive.

Alternatives Considered

monday.com, Atlassian Jira and Trello

We decided to go for Wrike as opposed to the products mentioned above because it was the most comprehensive and user-friendly option for us. Once again, in our opinion, Wrike had the best UI, features and workflows available on the market and when it was demoed to us, we knew that getting our staff to use it properly wouldn't be an issue.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Microsoft Power BI, Looker Studio, Optimizely Web Experimentation, Crazy Egg, WordPress, Joomla!, ChatGPT, Google Analytics, Google Search Console, Semrush, Google Tag Manager

Likelihood to Recommend

I think Wrike is well-suited for two main types of scenarios: large-scale projects (such as websites migrations, rebranding exercises etc...) and day to day tasks (bug-fixing, new website feature request etc...). In both scenarios, Wrike enables teams in large organizations to come together easily to meet deadline. On the opposite side, I don't think Wrike is suitable or useful for smaller companies that don't require a lot of interactions between teams across various departments or geographies.

Wrike Feature Ratings

Comments

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Wrike Best TasksProjects Management Tool for Large Organizations