An Excellent tool for Marketing and sales
Overall Satisfaction with Zoho CRM
It helps in monitoring of various processes across organizations. From collecting customer data to monitoring it and using it for sales and market research Zoho CRM is very useful. It is an excellent tool to run your business on the internet with functions and features helpful for improving sales figures and performance. It helps in lead generation and the development of quality leads. It also gives 360 feedback and analysis about customer experience and opinion making it a very robust tool
Pros
- Lead management.
- Sales management.
- Market research.
- Data monitoring.
- Data collection.
- Marketing.
- Email marketing.
- data analysis
- data interpretation
- market survey
- lead generation
- feedback analysis
Cons
- Call centre management.
- Integration of different business vertical.
- Use of big data.
- Customer management.
- Relationship development.
- Sales automation.
- Lead generation.
- Forecasting.
- customer focus
- customer retention
When we talk about CRMs software and application like Oracle and SAP they are good for conglomerate organizations where there are exponential functions and departments integrated with the application and large scale integration is required. Zoho CRM due to its cost effective feature is very handy tool for new companies to grow their marketing needs.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Comments
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