Zoho CRM - Don't delay, start sooner than later. If you are searching for CRM options, Zoho can get you up and running with excellent support.
Updated November 08, 2022
Zoho CRM - Don't delay, start sooner than later. If you are searching for CRM options, Zoho can get you up and running with excellent support.

Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Zoho CRM
We use Zoho CRM to gather and manage all prospects, including communications, campaigns, and tasks. We also have built web forms to collect customer information when interested parties want more info, want to enter a contest, or join a mailing list. The Zoho web forms are easy and intuitive. They also send an Auto response to confirm that a visitor's info has been received and being processed.
Pros
- flexible formats and fields
- mass email analytics
- support new users with quick answers to questions
Cons
- custom number of page count on leads tab / not limit to 100
- create filtered list in leads from mass email report
- create spreadsheet/tables in note section in account note fields
- allow more than 4 web forms
- allow two emails per user
- more consistent contact with prospects
- less time managing and scheduling prospect tasks
I found Zoho to be better than the other CRMs I tried in several different categories. Free level - gave me more options, features and power. I was actually able to setup a functional system. Never felt like I was using a free service. Entry level pricing - very reasonable and easy to transition.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes
Comments
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