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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    123FormBuilder

    Score6.7 out of 10
    N/A123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.

    $37

    per month per user

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Microsoft Power Automate

    Score8.5 out of 10
    N/AMicrosoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

    $15

    per month per user

    Pricing
    123FormBuilderJotformMicrosoft Power Automate
    Editions & Modules
    Gold
    $37.00
    per month per user
    Platinum
    $49.00
    per month per user
    Diamond
    $99.00
    per month per user
    Enterpise
    $225
    per month per user
    Basic
    Free
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Power Automate Premium
    $15
    per month per user
    Power Automate Process
    $150
    per month per bot
    Hosted RPA add-on
    $215
    per month per bot
    Process Mining add-on
    $5,000
    per month per tenant
    Offerings
    Pricing Offerings
    123FormBuilderJotformMicrosoft Power Automate
    Free Trial
    NoYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount of up to 50% available for annual pricing.
    More Pricing Information
    Community Pulse
    123FormBuilderJotformMicrosoft Power Automate
    Considered Multiple Products
    Kiteworks
    No answer on this topic
    Jotform
    Chose Jotform
    SurveyMonkey has a very limited number of questions that you can ask in a survey for the free version. As opposed to that, JotForm has unlimited questions, but it limits the number of forms that can be filled annually for free. Overall, it is definitely worth using the free …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    151 Answers
    93%
    Would buy again
    78 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    124 Answers
    96%
    Delivers good value for the price
    75 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    152 Answers
    93%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    100 Answers
    94%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    136 Answers
    94%
    Implementation went as expected
    58 Answers
    Features
    123FormBuilderJotformMicrosoft Power Automate
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of 123FormBuilder and Jotform and Microsoft Power Automate
    Feature
    123FormBuilder
    -
    Ratings
    Jotform
    8.0
    164 Ratings
    0% below category average
    Microsoft Power Automate
    -
    Ratings
    Survey templates00 Ratings9.0140 Ratings00 Ratings
    Themes00 Ratings7.7148 Ratings00 Ratings
    Custom logo/branding00 Ratings7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of 123FormBuilder and Jotform and Microsoft Power Automate
    Feature
    123FormBuilder
    -
    Ratings
    Jotform
    9.4
    151 Ratings
    10% above category average
    Microsoft Power Automate
    -
    Ratings
    Changes to live survey00 Ratings9.6126 Ratings00 Ratings
    Question design help00 Ratings9.6124 Ratings00 Ratings
    Multiple question types00 Ratings8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of 123FormBuilder and Jotform and Microsoft Power Automate
    Feature
    123FormBuilder
    -
    Ratings
    Jotform
    9.8
    127 Ratings
    16% above category average
    Microsoft Power Automate
    -
    Ratings
    Survey logic flexibility00 Ratings9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of 123FormBuilder and Jotform and Microsoft Power Automate
    Feature
    123FormBuilder
    -
    Ratings
    Jotform
    8.6
    154 Ratings
    6% above category average
    Microsoft Power Automate
    -
    Ratings
    Response tracking00 Ratings8.4145 Ratings00 Ratings
    Data export00 Ratings9.1147 Ratings00 Ratings
    Standard reports00 Ratings8.2133 Ratings00 Ratings
    Custom reports00 Ratings8.6125 Ratings00 Ratings
    Analytics00 Ratings8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of 123FormBuilder and Jotform and Microsoft Power Automate
    Feature
    123FormBuilder
    -
    Ratings
    Jotform
    9.4
    127 Ratings
    8% above category average
    Microsoft Power Automate
    -
    Ratings
    Access controls00 Ratings9.4123 Ratings00 Ratings
    Compliance00 Ratings9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of 123FormBuilder and Jotform and Microsoft Power Automate
    Feature
    123FormBuilder
    -
    Ratings
    Jotform
    8.4
    96 Ratings
    4% above category average
    Microsoft Power Automate
    -
    Ratings
    Vendor-offered crowdsourcing00 Ratings7.575 Ratings00 Ratings
    Respondent restrictions00 Ratings9.496 Ratings00 Ratings
    Best Alternatives
    123FormBuilderJotformMicrosoft Power Automate
    Small Businesses
    Jotform
    Score8.5 out of 10
    Zoho Forms
    Score9.2 out of 10
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    excentia Admin Tools
    Score7.3 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    ServiceNow AI Platform
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    123FormBuilderJotformMicrosoft Power Automate
    Likelihood to Recommend
    1.0
    (8 ratings)
    8.5
    (185 ratings)
    8.6
    (89 ratings)
    Likelihood to Renew
    6.0
    (4 ratings)
    9.4
    (7 ratings)
    9.3
    (9 ratings)
    Usability
    8.0
    (1 ratings)
    8.6
    (131 ratings)
    9.0
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    7.4
    (81 ratings)
    7.9
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    8.9
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.9
    (3 ratings)
    8.3
    (39 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    8.5
    (2 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    123FormBuilderJotformMicrosoft Power Automate
    Likelihood to Recommend
    Kiteworks
    If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Microsoft
    Very useful RPA tools for automating processes with minimal coding and drag-and-drop functionality, with a wide variety of triggers, including scheduled time-based triggers and activity-based triggers, such as modifying a file/list in SharePoint to run a Power Automate flow. Very easy-to-use UI with native integration with every Microsoft product, and a very low automation failure rate for deployed workflows.
    Incentivized
    Read full review
    Pros
    Kiteworks
    • Ease of constructing a form with requisite inputs
    • Customizable look and feel options based on varying requirements in our case
    • Logic based branching & validation
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Microsoft
    • Sending confirmation email to clients and user once the flow is triggered.
    • Fetching or Dumping files from one location to another if the flow is triggered.
    • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
    • Power Automate also be used to convert any file format to a specific file format and save it to the required location
    Incentivized
    Read full review
    Cons
    Kiteworks
    • Some employees are intimidated at first. After all, it is html.
    • There is so much functionality that it can be easy for novices to get lost.
    • Will there be more payment flexibility? parents use more of the bank to person payment options.
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Microsoft
    • Steep learning curve.
    • It can be slow to develop simple solutions compared to other automation platforms such as Smarsheet.
    • Troubleshooting and developing can be frustrating without proper access to edit the code directly.
    • Only able to edit through the GUI and with expressions.
    • Many ways to do the same thing can be frustrating when you need to rework your flow.
    Incentivized
    Read full review
    Likelihood to Renew
    Kiteworks
    I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
    Incentivized
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Microsoft
    The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
    Incentivized
    Read full review
    Usability
    Kiteworks
    Easy to install and quickly explain to others how to use
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Microsoft
    Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
    Incentivized
    Read full review
    Reliability and Availability
    Kiteworks
    I did not encounter any blackout issues
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Microsoft
    No answers on this topic
    Performance
    Kiteworks
    The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Microsoft
    No answers on this topic
    Support Rating
    Kiteworks
    Very neutral, did not have to use support a lot
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Microsoft
    both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
    Incentivized
    Read full review
    In-Person Training
    Kiteworks
    No answers on this topic
    Jotform
    No answers on this topic
    Microsoft
    after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
    Incentivized
    Read full review
    Online Training
    Kiteworks
    I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Microsoft
    although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
    Incentivized
    Read full review
    Implementation Rating
    Kiteworks
    123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
    Incentivized
    Read full review
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Microsoft
    Overall, our experience implementing Microsoft Power Automate has been positive, with a relatively low barrier to entry and a fast time-to-value—especially because it integrates natively with Microsoft 365, which we were already using extensively. With Respect to migration, I had a very good experience where existing workflows were reviewed and simplified. Unnecessary steps were removed. Business rules were reimplemented using Power Automate logic. We migrated Approval workflows, email-based notifications, SharePoint-centric processes, and simple integrations.
    Incentivized
    Read full review
    Alternatives Considered
    Kiteworks
    Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Microsoft
    Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom connector creation process is a lot more pleasant in Microsoft Power Automate. The DateTime data type is handles MUCH better in Microsoft Power Automate, which is reason enough to use it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kiteworks
    No answers on this topic
    Jotform
    No answers on this topic
    Microsoft
    I have not done any participations
    Incentivized
    Read full review
    Scalability
    Kiteworks
    It was easy to install and I believe that would make it easy to use across several websites
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Microsoft
    No answers on this topic
    Professional Services
    Kiteworks
    No answers on this topic
    Jotform
    No answers on this topic
    Microsoft
    Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
    Incentivized
    Read full review
    Return on Investment
    Kiteworks
    • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Microsoft
    • You can automate a lot of process very easy like automatic mails for status updates and such. This will save a lot of time and is more accurate, faster and up-to-date than a user can be.
    • Task approval is centralized and automatic reminders save us a lot of time.
    • The ROI is good if you have a lot of use cases and things to automate
    Incentivized
    Read full review
    ScreenShots

    123FormBuilder Screenshots

    Screenshot of the 123FormBuilder home pageScreenshot of the dashboardScreenshot of the form editorScreenshot of the new form windowScreenshot of where to add integrations to formsProduct screenshot

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Microsoft Power Automate Screenshots

    Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)