Action1 vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.7 out of 10
N/A
Action1 is a risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks. It automates patching of third-party software and operating systems, ensuring continuous patch compliance and remediation of security vulnerabilities before they are exploited. The company was founded by…N/A
Splashtop
Score 8.7 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using…
$5
per month per user, billed annually
Pricing
Action1Splashtop
Editions & Modules
No answers on this topic
Splashtop Business Access Solo
$5.00
per month per user, billed annually
Splashtop Business Access Pro
$8.25
per month per user, billed annually
Splashtop Business Access Performance
$13.00
per month per user, billed annually
SOS
$17.00
per month per concurrent technician, billed annually
SOS+10
$19.00
per month per concurrent technician, billed annually
SOS Unlimited
$34.00
per month per concurrent technician, billed annually
Remote Support
$40.00
per month billed monthly or annually
Splashtop Enterprise
Contact Sales
Offerings
Pricing Offerings
Action1Splashtop
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Action1Splashtop
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Action1Splashtop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
Splashtop
7.8
43 Ratings
6% below category average
Screen sharing00 Ratings9.337 Ratings
File transfer00 Ratings9.039 Ratings
Instant message00 Ratings7.930 Ratings
Access to sleeping/powered-off computers00 Ratings3.013 Ratings
Over-the-Internet remote session00 Ratings9.342 Ratings
Initiate remote control from mobile00 Ratings7.726 Ratings
Remote management of servers & workstations00 Ratings9.07 Ratings
Centralized management dashboard00 Ratings7.132 Ratings
Session record00 Ratings7.219 Ratings
Annotations00 Ratings9.02 Ratings
Monitoring and Alerts00 Ratings6.05 Ratings
Multi-platform remote control00 Ratings8.733 Ratings
Best Alternatives
Action1Splashtop
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Action1Splashtop
Likelihood to Recommend
10.0
(7 ratings)
8.9
(474 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(34 ratings)
Usability
-
(0 ratings)
9.6
(24 ratings)
Availability
-
(0 ratings)
9.4
(5 ratings)
Performance
-
(0 ratings)
9.6
(5 ratings)
Support Rating
-
(0 ratings)
8.8
(433 ratings)
Implementation Rating
-
(0 ratings)
9.5
(15 ratings)
Configurability
-
(0 ratings)
5.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.6
(5 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
5.6
(3 ratings)
User Testimonials
Action1Splashtop
Likelihood to Recommend
Action1
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Read full review
Splashtop
In my position Splashtop is perfectly suited for my needs. Allows me to connect to remote workers, or those who work from home. I use it while in the office as well as if I am doing after hours support at home. If you have workers who are local but at a different address, also useful. If you are supporting users just in the office you are in, obviously, it's not going to be a tool you will need
Read full review
Pros
Action1
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Read full review
Splashtop
  • Splashtop lets me see what my clients see.
  • Splashtop usually works even when my client's computer isn't in great shape. I can sometimes do things remotely that an onsite user cannot.
  • Splashtop lets me work on many computers from one location, without leaving my own desk.
  • Splashtop allows me to serve clients who are hundreds and even thousands of miles away. I can do work for people I've never met.
  • My clients can usually install Splashtop by themselves, preventing the need for a costly and time consuming site visit.
  • Splashtop lets me create installation links for remote access that have been configured specifically to my particular needs and the needs of my clients.
Read full review
Cons
Action1
  • I wish the remote connection has a file transfer feature.
  • I hope Action1 will implement DLP and Secure Web Gateway features in the future.
Read full review
Splashtop
  • Web Access should be available to all Splashtop Versions so support personnel do not need to have their laptop with them or Executable on USB Drive etc..
  • Remote access and scaling of screens sometimes is very difficult and have to resort to using keyboard commands to Navigate a screen because the mouse does not show where it is accurately on the remote screen no matter what changes you make on the client although I think this has been improving.
  • Intermittent loss of streamer access and showing that a system is online in the Dashboard has been flakey lately. What I mean by this is systems show offline then they come back online their own then offline again - intermittent
Read full review
Likelihood to Renew
Action1
No answers on this topic
Splashtop
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
Read full review
Usability
Action1
No answers on this topic
Splashtop
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Read full review
Reliability and Availability
Action1
No answers on this topic
Splashtop
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
Read full review
Performance
Action1
No answers on this topic
Splashtop
Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
Read full review
Support Rating
Action1
No answers on this topic
Splashtop
Tickets lingered in the support queue. Our environment is complex and some solutions never work in it but inconsistency and long turn around time on seemingly simple support issues force our pursuit of alternative solutions. Our environment is atypical and should not be used as a litmus test for solutions however we found the support issues were more wide spread with other orgs voicing the same delays.
Read full review
Implementation Rating
Action1
No answers on this topic
Splashtop
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
Read full review
Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Read full review
Splashtop
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
Read full review
Contract Terms and Pricing Model
Action1
No answers on this topic
Splashtop
Terms were simple, straightforward, and acceptable.
Read full review
Scalability
Action1
No answers on this topic
Splashtop
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
Read full review
Professional Services
Action1
No answers on this topic
Splashtop
Easy to work with
Read full review
Return on Investment
Action1
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Read full review
Splashtop
  • Clients are happy that we can support them almost instantly without needed to come on site
  • Clients have asked us to do more work on their computers remotely and more often which means increased billing
  • Clients rely on our rapid response with Splashtop which helps build a stronger relationship with them
Read full review
ScreenShots

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities