What users are saying about
11 Ratings

QuickBooks Online

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Top Rated
610 Ratings
11 Ratings
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Score 8.7 out of 101

QuickBooks Online

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Top Rated
610 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
No photo available

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
QuickBooks Online
7.7
API for custom integration
Acumatica 5.0
7.0
QuickBooks Online
8.1
Plug-ins
Acumatica 5.0
QuickBooks Online
7.2

Security

Acumatica 5.0
7.0
QuickBooks Online
8.7
Role-based user permissions
Acumatica 5.0
7.0
QuickBooks Online
8.2
Single sign-on capability
Acumatica 5.0
QuickBooks Online
9.1

Reporting & Analytics

Acumatica 5.0
6.7
QuickBooks Online
8.4
Dashboards
Acumatica 5.0
4.0
QuickBooks Online
8.6
Standard reports
Acumatica 5.0
7.0
QuickBooks Online
8.7
Custom reports
Acumatica 5.0
9.0
QuickBooks Online
7.8

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
QuickBooks Online
8.1
Accounts payable
Acumatica 5.0
10.0
QuickBooks Online
8.6
Accounts receivable
Acumatica 5.0
8.0
QuickBooks Online
8.3
Global Financial Support
Acumatica 5.0
5.0
QuickBooks Online
7.5
Intercompany Accounting
Acumatica 5.0
9.0
QuickBooks Online
8.3
Journals and Reconciliations
Acumatica 5.0
10.0
QuickBooks Online
8.6
Standardized Processes
Acumatica 5.0
8.0
QuickBooks Online
7.8
Cash management
Acumatica 5.0
QuickBooks Online
8.1
Bank reconciliation
Acumatica 5.0
QuickBooks Online
8.2
Expense management
Acumatica 5.0
QuickBooks Online
8.0
Time tracking
Acumatica 5.0
QuickBooks Online
6.2
Fixed asset management
Acumatica 5.0
QuickBooks Online
7.3
Multi-currency support
Acumatica 5.0
QuickBooks Online
7.9
Multi-division support
Acumatica 5.0
QuickBooks Online
8.1
Regulations compliance
Acumatica 5.0
QuickBooks Online
8.0
Electronic tax filing
Acumatica 5.0
QuickBooks Online
8.3
Self-service portal
Acumatica 5.0
QuickBooks Online
8.1
Primary and Secondary Ledgers
Acumatica 5.0
QuickBooks Online
9.5
Localizations
Acumatica 5.0
QuickBooks Online
7.5
Enterprise Accounting
Acumatica 5.0
QuickBooks Online
8.2
Configurable Accounting
Acumatica 5.0
QuickBooks Online
8.0
Centralized Rules Framework
Acumatica 5.0
QuickBooks Online
8.6

Inventory Management

Acumatica 5.0
8.5
QuickBooks Online
8.0
Inventory tracking
Acumatica 5.0
9.0
QuickBooks Online
6.1
Location management
Acumatica 5.0
8.0
QuickBooks Online
7.4
Automatic reordering
Acumatica 5.0
QuickBooks Online
8.5
Manufacturing module
Acumatica 5.0
QuickBooks Online
10.0

Order Management

Acumatica 5.0
9.3
QuickBooks Online
7.6
Pricing
Acumatica 5.0
10.0
QuickBooks Online
7.1
Order entry
Acumatica 5.0
9.0
QuickBooks Online
7.9
Cost of goods sold
Acumatica 5.0
8.0
QuickBooks Online
7.8
End-to-end order visibility
Acumatica 5.0
10.0
QuickBooks Online
7.6
Credit card processing
Acumatica 5.0
QuickBooks Online
7.7
Order Orchestration
Acumatica 5.0
QuickBooks Online
7.6
Order exception Resolution
Acumatica 5.0
QuickBooks Online
7.2

Subledger and Financial Process

Acumatica 5.0
6.8
QuickBooks Online
Automated Invoice Processing
Acumatica 5.0
7.0
QuickBooks Online
Customer Collections
Acumatica 5.0
7.0
QuickBooks Online
Cash Management
Acumatica 5.0
7.0
QuickBooks Online
Period Close
Acumatica 5.0
6.0
QuickBooks Online

Payroll Management

Acumatica 5.0
QuickBooks Online
7.5
Pay calculation
Acumatica 5.0
QuickBooks Online
8.1
Benefit plan administration
Acumatica 5.0
QuickBooks Online
7.0
Direct deposit files
Acumatica 5.0
QuickBooks Online
8.8
Salary revision and increment management
Acumatica 5.0
QuickBooks Online
6.3
Reimbursement management
Acumatica 5.0
QuickBooks Online
7.3

Accounting Firm BPO Features

Acumatica 5.0
QuickBooks Online
8.0
Branded client dashboards
Acumatica 5.0
QuickBooks Online
8.9
Client data roll-up capabilities
Acumatica 5.0
QuickBooks Online
8.2
Client data consolidation for benchmarking
Acumatica 5.0
QuickBooks Online
6.5
Configurable alerts
Acumatica 5.0
QuickBooks Online
8.0
Billing bypass
Acumatica 5.0
QuickBooks Online
7.8
Client template cloning
Acumatica 5.0
QuickBooks Online
8.3
Single sign-on
Acumatica 5.0
QuickBooks Online
9.0
Configurable client onboarding questions
Acumatica 5.0
QuickBooks Online
6.7
Cross-client workflow management
Acumatica 5.0
QuickBooks Online
8.3
Industry-specific versioning
Acumatica 5.0
QuickBooks Online
8.3
Legacy system data migration
Acumatica 5.0
QuickBooks Online
7.6

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • Billing: lack of automation, it's still very manual.
  • Payment gateway: it exists but it's very limited (no storage of CC or ACH for automatic payment online).
  • Payment recognition is very inefficient.
  • SaaS KPI are missing (MRR, Churn, LTV, CAC, ARPA, etc.)! I'm actually thinking of using other providers to solve these issues (like Zuora, Stripes, Kissmetrics, etc.)
Benjamin Jaboeuf profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
QuickBooks Online7.8
Based on 19 answers
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
No photo available

Usability

No score
No answers yet
No answers on this topic
QuickBooks Online8.0
Based on 10 answers
The product performs in the areas of basic bookkeeping and accounting, but to fully use the product for a small business with a few "quirks" additional upgrades will be needed (from QBO Basic to QBO Plus), payroll, and add-ons will be to have all the bells and whistles needed to perform some basic functions offered in other products
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

No score
No answers yet
No answers on this topic
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
It is NOT as good as the desktop version. The sales/use tax module is terrible and it isn't customizable enough. I wish we had never changed to QBO.
No photo available

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • We had an issue with people paying us on time. With QuickBooks Online we are now able to track how far overdue an invoice is, and act on it.
  • Clearly seeing our expenses by category has allowed us to budget better in the future.
  • Reconciling our accounts is great in that we see every dollar going out and coming in.
No photo available

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details