Acumen Data Systems clockVIEW, now from Journyx vs. Sage HRMS vs. UKG Ready

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.

Incentivized

Sage HRMS might be great for a smaller company under 1,000 employees. I would not recommend it for larger companies. It becomes too burdensome because many processes still have to be manual and reports take forever to process if you have too many records in your system

Incentivized

I might recommend UKG to a larger organization than ours. The complexity is rich, but perhaps it is too powerful a tool for what we need. That or it's a bit messy in its construction, having so many tools available but difficult to find or not working appropriately. UKG Ready processes payroll efficiently and with ease, but unless you are using a simple accounting platform it may not be able to easily integrate with yours

Incentivized

• Easily customized
• Flexible user interfaces
• ability to support multi-tenancy

Incentivized

• Reporting - there are three levels of reporting - 1. Standard Reports 2. Query Tool - users can create very simple list with some filtering functionality 3. Crystal Reports - user can create very simple to complex report pulling data from multiple table, calculated fields, etc.
• Benefit Tracking - benefit plans are setup utilizing rate tables therefore rate changes are updated globally
• Payroll - everyday payroll processing and tax filing that is very user friendly

Incentivized

• When you open a ticket, they research and test the answer before they contact you so they know it will work for you. There's no troubleshooting on the phone. All the work was done beforehand.
• They are super knowledgeable and supportive. They are a pleasure to work with.
• They are way ahead of the game when it comes to technology and innovation.

Incentivized

• because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
• user interface not always intuitive to beginner users
• better integration with Active Directory

Incentivized

• It is sometimes hard to identify parts of competency/compensation history. We built tables to store this data but it is not laid out well on the screen.
• Sometimes, even when you tell the system to "Add to History" it doesn't update so there is history missing. This impacts someone that relies on history for troubleshooting and reports.

Incentivized

• We have had ongoing issues with our accruals.
• Auto generate timesheets in the "Team Timesheets" view.
• Granting manager access is cumbersome - access needs to be given in multiple places.
• The sync between Pro and Ready in my opinion is terrible and needs much improvement.
• Auto assign Employee Time Zones based on work location.

Incentivized

I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced

Incentivized

We have begun looking for other vendors to supply this products need as Kronos WFR cannot deliver the suite of applications which it should with this product. *6/5/17 Edit - We started the new year with a new application. WFR proved to be unable to correct the errors within the application. We are much happier with the new application as we can use it effectively.

Incentivized

UKG is the platform with the best overall usability on both an admin and user side. Employees find it easy to update personal information, the dashboards are clear and easy to follow, and the navigation of it is also easy to follow. Overall my favorite platform to use and learn more about.

Incentivized

The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.

Incentivized

We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.

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I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.

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If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.

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Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.

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Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.

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Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.

Incentivized

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.

Incentivized

Sage HRMS is popular and it's used in most organizations due to the reputation of Sage in coming up with popular and reliable business softwares. The software is not that expensive and after learning how to use it, everything becomes smooth and perfect. It's ultimate strength lies in payroll management and helping in applicant tracking capabilities

Incentivized

UKG Ready is much more user friendly. We like the functionality of the platform and look. Visually, it is more appealing to our employees. The pre-built reports have been great, and the ability to create or modify them to our needs is appreciated and easy to navigate, making changes and saving different views for reports.

Incentivized

Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.

Incentivized

• Infinitely better management of employee labor hours
• Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
• Exponentially improved reporting on employee status, turnover reporting, census tracking.

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• Sage HRMS allowed us to manage payroll in house.
• It was disappointing that we had to use an outside vendor to file and pay our withholding tax.
• Ultimately, the decision was made to outsource payroll after using HRMS for 3 years.

Incentivized

• The system has allowed us to understand what goes into background vendors and helped us transition in a troubled time.
• The system has allows us to move forms to custom forms vs using Docusign.
• The system has helped us cut back on paper usage and storing folders.

Incentivized