What users are saying about
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2365 Ratings
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Top Rated
457 Ratings

Adobe Acrobat

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Top Rated
2365 Ratings
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Score 8.7 out of 100

Adobe Acrobat Sign

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457 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Adobe Acrobat is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Support Rating, Ease of integration
  • Adobe Acrobat Sign is rated higher in 2 areas: Performance, Product Scalability
  • Adobe Acrobat and Adobe Acrobat Sign are tied in 1 area: Implementation Rating

Likelihood to Recommend

9.0

Adobe Acrobat

90%
323 Ratings
8.4

Adobe Acrobat Sign

84%
205 Ratings

Likelihood to Renew

10.0

Adobe Acrobat

100%
7 Ratings
9.0

Adobe Acrobat Sign

90%
29 Ratings

Usability

8.6

Adobe Acrobat

86%
235 Ratings
8.4

Adobe Acrobat Sign

84%
171 Ratings

Availability

10.0

Adobe Acrobat

100%
1 Rating
9.1

Adobe Acrobat Sign

91%
8 Ratings

Performance

9.0

Adobe Acrobat

90%
11 Ratings
9.1

Adobe Acrobat Sign

91%
6 Ratings

Support Rating

9.4

Adobe Acrobat

94%
87 Ratings
7.8

Adobe Acrobat Sign

78%
180 Ratings

Online Training

Adobe Acrobat

N/A
0 Ratings
8.0

Adobe Acrobat Sign

80%
1 Rating

Implementation Rating

8.2

Adobe Acrobat

82%
3 Ratings
8.2

Adobe Acrobat Sign

82%
12 Ratings

Configurability

Adobe Acrobat

N/A
0 Ratings
9.1

Adobe Acrobat Sign

91%
4 Ratings

Ease of integration

10.0

Adobe Acrobat

100%
12 Ratings
5.7

Adobe Acrobat Sign

57%
3 Ratings

Product Scalability

8.0

Adobe Acrobat

80%
1 Rating
8.2

Adobe Acrobat Sign

82%
3 Ratings

Vendor post-sale

Adobe Acrobat

N/A
0 Ratings
9.0

Adobe Acrobat Sign

90%
2 Ratings

Vendor pre-sale

Adobe Acrobat

N/A
0 Ratings
9.0

Adobe Acrobat Sign

90%
2 Ratings

Likelihood to Recommend

Adobe

Digital transformation, documentation, and policy sharing to employees. Project documentation, policies and HR manuals, and technical documentation for the products. Cumbersome Diagrams can be converted to pdf and saved for future reference. Large presentation files can now also be converted into PDF and used by Acrobat DC. Multiple images can also be scanned and converted into PDF using Acrobat DC.
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Adobe

Adobe Acrobat Sign does exactly what its intentions are so there's absolutely nothing wrong with it. It's best suited for professionals who require more than just a digital signature, but rather a secure and verified digital signature that is often needed in real estate, law, and most professional settings. It's too easy to manipulate a standard signature using traditional pdf forms but with Adobe Acrobat Sign, similar to DocuSign you have an actual digital signature that is accepted. Probably best not suited for somebody that only does one or two signature requests a month due to the cost associated with the monthly or annual plans. Also not suited for anybody who doesn't have access to a smartphone or doesn't know how to use a smartphone well.
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Pros

Adobe

  • I love the add-on for Microsoft Office. It makes it easy to convert documents on the spot.
  • The ability to convert old PDF or scanned documents to Word has saved me hours in retyping a document that we don't have the original Word file for.
  • I personally haven't got the hang of creating fillable PDF forms, but our Communications department has done that for several documents for me and it's wonderful!
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Adobe

  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Cons

Adobe

  • I like to have several documents open at once. Acrobat has a tendency to not want to perform when too many are open.
  • I like to keep Acrobat open for the duration with one or more documents that I am or will be using. If the connection is lost, data will be lost and I end up with a blank pdf.
  • I would like to see a font size default for each page that is open. If I have my normal default size set at 12 but inside the doc decide to use 9, I would like for the size to stay at 9 until I change it back.
  • OCR will sometimes distort the information in bazaar ways, so I would prefer OCR to not automatically run when I decide to edit a document.
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Adobe

  • I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
  • I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
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Pricing Details

Adobe Acrobat

Starting Price

$12.99 per month

Editions & Modules

Adobe Acrobat editions and modules pricing
EditionModules
Acrobat Standard for Individuals12.991
Acrobat Standard for teams14.992
Acrobat Pro for Teams22.193
Acrobat for EnterpriseContact sales team4
Acrobat Pro for Individuals19.995

Footnotes

  1. per month
  2. per month per user
  3. per month per user
  4. none
  5. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing Info

Adobe Acrobat Sign

Starting Price

$14.99 per month license

Editions & Modules

Adobe Acrobat Sign editions and modules pricing
EditionModules
Acrobat Pro DC with advanced e-sign$16.991
Acrobat Standard DC for teams$14.992
Acrobat Sign SolutionsCall 800-685-4192 for pricing3

Footnotes

  1. per month license
  2. per month license
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional 34.99

Additional Details

Get Acrobat Sign

Likelihood to Renew

Adobe

This has been one of our of best software programs to use and as we come together across three far-flung campuses we will be using this even more. As we share documents across these campuses we will need to able to see the edits being suggested by our other team members.
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Adobe

It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Usability

Adobe

It is very simple to navigate this platform and make edits and it is accessible by most users. It's also convenient that security measures can also be placed. Sometimes making certain edits can affect formatting which can be frustrating. The original software is usually needed to make more extensive changes, which can be more time-consuming.
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Adobe

Adobe Acrobat Sign has offered great services across the enterprise. It has offered business solutions related to document handling and transfers. It gives real-time insights into all files and data that are shared in the entire organization. It quickly gives instant notification of all signed documents. Sending documents to multiple colleagues has been a great experience with Adobe Acrobat Sign.
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Reliability and Availability

Adobe

Pretty much always there for my business and personal needs.
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Adobe

I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Performance

Adobe

One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Adobe

The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Support Rating

Adobe

Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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Adobe

It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Online Training

Adobe

No answers on this topic

Adobe

The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Implementation Rating

Adobe

Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
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Adobe

We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Alternatives Considered

Adobe

All of the other document viewers I have used do not even compare to Adobe Acrobat DC. I always choose Adobe Acrobat DC over everything else. It is just a way easier and better user experience. The interface is better. The setup is more user-friendly. The tools are in a great place. It is easy to find the tools and the tools are simple and helpful, unlike other products.
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Adobe

The price point was the biggest factor. Adobe was offering us [a] price based [on] # of contracts, and DocuSign wanted to drive our price based [on] # of licenses/users. We had a large sales and sales engineer based as well as customer success managers who could all send contracts, but the volume we were sending didn't make sense to purchase a licensed based contract as not all users did send contracts, and some only sent 1 or 2 a month. We also found the DocuSign integration to Salesforce was more limiting and took up more data and metadata space in the system than that of Adobe Sign.
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Scalability

Adobe

I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Adobe

At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Return on Investment

Adobe

  • It simplifies data collection, for example, text scanning, file editing, and data format manipulation.
  • One of our go-to tools for edits is the proposals we work on, which allow us to present and bid on projects.
  • It works best when multiple departments are required to sign control or administrative documents, such as agreements.
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Adobe

  • Provided an easy user and member/customer interface, which optimized the speed at which representatives were able to complete tasks.
  • Storage capacity was excellent, so the need for third-party software was no longer needed, which saved on costs.
  • The reliability of having internet and the Adobe service being up can sometimes be an issue, so when there were technical difficulties, the process was interrupted.
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Screenshots

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