What users are saying about
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Top Rated
296 Ratings
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Top Rated
710 Ratings

Adobe Connect

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Top Rated
296 Ratings
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Score 7.6 out of 101

Zoom

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Top Rated
710 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Adobe Connect

It is nice for projects where you don’t need a lot of bells and whistles. If you are doing a basic live training with a small number of participants, it is easy to manage. I also enjoyed having the ability to brand a classroom and create different setups. I would not recommend if you plan to reuse trainings because of the issue with downloading recordings. I also had issues figuring out how to set up access to live recordings beyond sending a link. I wanted to create a unique login for users but I did not find it easy to do. Also if you want users to view additional videos within the classroom and/or access other third-party features, it is hit or miss. I found it to be incompatible with devices beyond desktop/laptop computers. In addition, the price is a bit expensive for a product that is not as flexible as other products on the market that are cheaper.
Doreen Giles profile photo

Zoom

Zoom has, in my experience, performed well in multiple contexts ranging from personal use to large-scale business meetings. Its user-friendliness and quick setup make it ideal even for one-off calls between friends or colleagues; and its robust feature set (especially at the pro+ levels), capacity to facilitate many participants and recording functionality all make it a powerful tool at the corporate level. I cannot think of any scenarios where Zoom wouldn't be a great fit.
Brock Ross profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.6
Zoom
8.6
High quality audio
Adobe Connect
7.7
Zoom
8.9
High quality video
Adobe Connect
7.5
Zoom
9.1
Low bandwidth requirements
Adobe Connect
5.6
Zoom
8.0
Mobile support
Adobe Connect
5.5
Zoom

Screen Sharing

Adobe Connect
8.2
Zoom
8.9
Desktop sharing
Adobe Connect
8.1
Zoom
9.2
Whiteboards
Adobe Connect
8.3
Zoom
8.5

Online Meetings / Events

Adobe Connect
7.7
Zoom
8.5
Calendar integration
Adobe Connect
7.6
Zoom
8.7
Meeting initiation
Adobe Connect
7.5
Zoom
8.6
Integrates with social media
Adobe Connect
6.8
Zoom
7.5
Record meetings / events
Adobe Connect
8.3
Zoom
8.8
Slideshows
Adobe Connect
8.2
Zoom
8.7

Online Events Collaboration

Adobe Connect
8.4
Zoom
8.5
Live chat
Adobe Connect
8.5
Zoom
8.6
Audience polling
Adobe Connect
8.6
Zoom
8.4
Q&A
Adobe Connect
8.1
Zoom
8.4

Online Events Security

Adobe Connect
8.1
Zoom
8.6
User authentication
Adobe Connect
7.9
Zoom
8.6
Participant roles & permissions
Adobe Connect
8.0
Zoom
8.6
Confidential attendee list
Adobe Connect
8.5
Zoom
8.6

Pros

Adobe Connect

  • Provides a recorded archive of meetings and training webinars. This fact is important as we need a record of the events and redistribute archived training.
  • Allows many participants to attend the Live Webinars or meetings without issue. As the number of participants is not the same each time, having the ability to invite as many as possible is a real plus.
  • Provides a log in the email with a link and connection information for people to join the meeting or webinar. This step is important as without it, people could not actually enjoy the benefits of the meeting or webinar.
Anissa Harris profile photo

Zoom

  • Zoom has a really nice user interface that I find simple to use.
  • The connection to Zoom has been very stable in my experience.
  • Zoom works really well on both Mac and PC. I've also heard it runs pretty well on Linux (I do not have any experience with the Linux version).
Eric Weiss profile photo

Cons

Adobe Connect

  • The steps to connect to the Adobe Connect meeting room are clunky. There are many things that - if not completed ahead of time - cause problems for users who click on the meeting room link thinking they can just login and go in (like other platforms). The login and connection experience seems to be different on different operating systems and web browsers.
  • Troubleshooting is incredibly challenging for issues such as having trouble connecting, not hearing what is presented, not seeing content, microphone works in the audio test but not when you're actually going to use it, webcams showing just black screens.
  • Adobe Connect still uses Flash. There are apps for connecting to the meeting room from Apple and Android portable devices and they work ok but it isn't the same as the desktop web platform.
No photo available

Zoom

  • This is a rare thing to say, because I'm always evaluating low-cost marketing software, but I haven't found any problems yet. Could be because I haven't moved beyond the Web conferencing features.
Robbin Block profile photo

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo

Zoom

Zoom 9.0
Based on 9 answers
Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
Rocky Kev profile photo

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo

Zoom

Zoom 8.9
Based on 9 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner profile photo

Reliability and Availability

Adobe Connect

Adobe Connect 5.5
Based on 1 answer
No answer on this topic is available.

Zoom

Zoom 10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik profile photo

Performance

Adobe Connect

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik profile photo

Support

Adobe Connect

Adobe Connect 7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available

Zoom

Zoom 8.4
Based on 8 answers
Anytime I had an issue I was able to find a solution to resolve it. Their online documents are easy to follow and use.
Rachel Hudish profile photo

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo

Zoom

No score
No answers yet
No answers on this topic

Implementation

Adobe Connect

Adobe Connect 7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available

Zoom

Zoom 8.9
Based on 4 answers
I was not involved in the implementation as those decisions were made before I joined the organization.
Rachel Hudish profile photo

Alternatives Considered

Adobe Connect

I enjoy both Zoom and Adobe Connect. Adobe Connect seems to be more professional. While Zoom seems to have more bells and whistles.
No photo available

Zoom

Zoom has overlapping service similarities to UberConference, but they are not all the same. UberConference is what we used prior to Zoom, and it can do teleconferencing and screen sharing, but it does not have video capacity. Zoom has the video conferencing and screen sharing, but not the teleconferencing. If Zoom had a way for multiple people to join in on a conference call (not a video conference), we would stop using UberConference completely. Zoom's video conferencing is flawless, the screen share is better and takes up less bandwidth, and the overall experience with Zoom is more "user friendly" than UberConference
Alicia Gates, CPA profile photo

Scalability

Adobe Connect

Adobe Connect 5.0
Based on 1 answer
No answer on this topic is available.

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik profile photo

Return on Investment

Adobe Connect

  • Lots of saving because of switching from in-person meetings to the virtual classroom, so our remote team members don't have to travel.
  • Great tool in our case for marketing campaigns, using it to focus on certain products and inviting opinion leaders to an online presentation.
  • Faster and more efficient training will improve productivity and achievement of scheduled objectives.
Martín Stricker profile photo

Zoom

  • It's had a huge positive impact because it has helped us connect better with our internal employees, and with customers. Due to minimal technical issues, we can quickly jump on a Zoom call with employees for quick questions or on-the-fly meetings. We can also easily set up customer calls using the Zoom Scheduler Chrome extension.
  • Zoom rooms have been used on a daily basis, and they help us all throughout the day because we can quickly start and end meetings with the Zoom room features. Also, we have multiple offices, and it's improved collaboration because we can quickly and easily jump in Zoom meetings with our fellow remote employees.
  • Our customers have loved Zoom as well because it just works! Most of our customers use other web conference tools, and they're always pleasantly surprised at how easy Zoom is to install and use.
Michael Kim profile photo

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Connect Editions & Modules

Adobe Connect
Additional Pricing Details

Zoom

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

Zoom
On-premise Edition
Virtual H.323/SIP Room Connector
49/month
Business
19.99/month
SaaS Edition
Basic
$0
Pro
14.99/month
Business
19.99/month
Zoom Room Conference Room
49/month
Webinar
54.99/month
Additional Pricing Details

Add comparison