What users are saying about

Adobe Connect

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288 Ratings

Zoom

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Top Rated
612 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101

Zoom

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Top Rated
612 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

Adobe is a solid platform for a one-way presentation with one presenter sharing information to many others. There is an option for computer audio, or dial in by phone--a feature that I have used repeatedly when I was ON THE GO but needed to attend a meeting. Adobe has a recording function which is perfect for archiving minutes or discussions or saving training sessions that we redistribute later.
Anissa Harris profile photo

Zoom

Zoom has, in my experience, performed well in multiple contexts ranging from personal use to large-scale business meetings. Its user-friendliness and quick setup make it ideal even for one-off calls between friends or colleagues; and its robust feature set (especially at the pro+ levels), capacity to facilitate many participants and recording functionality all make it a powerful tool at the corporate level. I cannot think of any scenarios where Zoom wouldn't be a great fit.
Brock Ross profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Zoom
8.7
High quality audio
Adobe Connect
8.1
Zoom
8.9
High quality video
Adobe Connect
7.6
Zoom
9.1
Low bandwidth requirements
Adobe Connect
5.9
Zoom
8.0
Mobile support
Adobe Connect
6.1
Zoom

Screen Sharing

Adobe Connect
8.8
Zoom
9.0
Desktop sharing
Adobe Connect
8.8
Zoom
9.4
Whiteboards
Adobe Connect
8.7
Zoom
8.6

Online Meetings / Events

Adobe Connect
8.3
Zoom
8.6
Calendar integration
Adobe Connect
8.2
Zoom
8.8
Meeting initiation
Adobe Connect
8.0
Zoom
8.8
Integrates with social media
Adobe Connect
7.7
Zoom
7.8
Record meetings / events
Adobe Connect
8.8
Zoom
8.9
Slideshows
Adobe Connect
8.9
Zoom
8.8

Online Events Collaboration

Adobe Connect
8.9
Zoom
8.6
Live chat
Adobe Connect
9.0
Zoom
8.5
Audience polling
Adobe Connect
9.2
Zoom
8.6
Q&A
Adobe Connect
8.5
Zoom
8.6

Online Events Security

Adobe Connect
8.6
Zoom
8.7
User authentication
Adobe Connect
8.4
Zoom
8.7
Participant roles & permissions
Adobe Connect
8.5
Zoom
8.7
Confidential attendee list
Adobe Connect
9.0
Zoom
8.7

Pros

  • All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
  • Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
  • Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
Zach Wasson profile photo
  • Zoom is very easy to use. We haven't had but a handful of helpdesk tickets related to its use so far.
  • Zoom is inexpensive. We use a lot of conference minutes because our conference calls usually involve at least 10 participants, which makes the price of regular conferencing services really high. Zoom's pricing allows us to actually create an accurate monthly budget for the service.
  • Zoom's service is superb. We've never had a glitch, an outage, or any performance problems with the service.
  • Zoom's support is excellent. Zoom techs know what they're doing and have solved all of our issues within minutes. A+++
Kenneth Hess profile photo

Cons

  • RVIBE is a company that helps produce events in Adobe Connect. We like to control the content being broadcasted to the end user. In the desktop version of Adobe Connect we have learned to do that very well by hiding Pods that need to be hidden and changing Layouts on the fly to keep a streamlined smooth event. Unfortunately the mobile app for some reason allows participants to see all pods and gives them the ability to view pods that are normally hidden from desktop users. A participant can basically click away from what you are presenting and get distracted by other things.
  • When a meeting is on hold a host is unable to promote potential presenters from the participant list so that person can join the pre-event meeting.
  • Because RVIBE is usually controlling the meeting for our clients the lack of bandwidth control is a bit upsetting. Version 8 had clear and separate controls for Video Bandwidth, Audio Bandwidth and Video resolution. in AC9.x those controls have been condensed.
Andy Gallas profile photo
  • I may not be seeing it in the app, but I would love if Zoom was able to provide details about what kind of device someone is using when I try to support them. Examples include what version of a browser someone is using, what OS they're running - anything that prevents me from having to ask the same questions over and over again.
Eric Weiss profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
It has become an integral part of our business. It's used on a daily basis
Zach Wasson profile photo
Zoom9.1
Based on 9 answers
Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
Rocky Kev profile photo

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
Zoom9.0
Based on 9 answers
Because Zoom is so easy, I'm starting to use it for family calls with my grandmother.
Rocky Kev profile photo

Reliability and Availability

Adobe Connect5.5
Based on 1 answer
No answer on this topic is available.
Zoom10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik profile photo

Performance

No score
No answers yet
No answers on this topic
Zoom10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Zoom8.5
Based on 7 answers
Anytime I had an issue I was able to find a solution to resolve it. Their online documents are easy to follow and use.
Rachel Hudish profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Zoom8.7
Based on 4 answers
I was not involved in the implementation as those decisions were made before I joined the organization.
Rachel Hudish profile photo

Alternatives Considered

BB Collaborate used to have a horrific UI, now that has improved but the functions aren't there yet.In demoing the tool and Blackboard World 2015 it seemed very unstable.
Mark Nowowiejski profile photo
Zoom is SO much better than the other web conference options out there. We selected Zoom because we tested it, and all of our employees absolutely loved it. It was so easy to convince our IT Team to switch over to Zoom. It meant fewer issues for them to fix
Michael Kim profile photo

Scalability

Adobe Connect5.0
Based on 1 answer
No answer on this topic is available.
Zoom10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik profile photo

Return on Investment

  • We turned what was formerly an annual mini-conference into a series of webinars, allowing us and our members to save on meeting and travel expenses.
  • We have added value to our members' experience, because we can now offer many virtual opportunities year-round as opposed to only during live events throughout the year. The visual and interactive elements of a webinar make them more attractive as a learning experience than a simple teleconference. And because the webinars are recorded, members can view them at their leisure.
  • We've been able to expand what we offer to our chapters in terms of support from the national office, and we've given them an additional means of delivering professional development opportunities to their local members.
No photo available
  • We were able to standardize zoom as our only call/video conference tool. Before zoom everyone had a personal favorite. With Zoom nobody argues anymore about which one is better. This is the one.
  • We do video calls every single day with existing clients. Before Zoom this was a huge pain for us and it affected the delivery of our service. Zoom today is preponderant to the quality of our service.
  • Zoom has always given good impression to our clients (to the ones that didn't know it before). Because of Zoom, we have managed to actually remove the pain of conference call with clients. "I can't hear you" "is breaking up" "I can't connect" ... those are things I haven't heard in a while.
Nicolas Costa Ossa profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

Adobe Connect More Information

Zoom

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Zoom Editions & Modules
Zoom
On-premise Edition
Virtual H.323/SIP Room Connector
49/month
Business
19.99/month
SaaS Edition
Basic
$0
Pro
14.99/month
Business
19.99/month
Zoom Room Conference Room
49/month
Webinar
54.99/month
Additional Pricing Details

Zoom More Information