What users are saying about

Adobe Connect

281 Ratings

Zoom

Top Rated
538 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

Zoom

Top Rated
538 Ratings
Score 8.8 out of 101

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Likelihood to Recommend

Adobe Connect

Virtual Classroom- Adobe Connect is, hands down, the top choiceWebinar - for audiences where you desire high impact, highly engaging webinars and need strong analytics, Adobe Connect is a great choiceIntegrated solution needs - If you want your product set to be integrated with other enterprise functions, choose Adobe Connect -- the full set of API's and modular nature of the product will let you build something that fits quite well.Scalable, global, delivery needs - Because of multiple delivery models (multi-tenant hosted, on-premise, Managed service) you can scale your deployment and position it geographically where you need it. You can start small and build. You can meet very high security and integration requirements.
No photo available

Zoom

As I said, it's perfect for working one-on-one with clients to demo software, go over a plan, share a screen remotely to do just about anything. That saves so much time. And you can do all that with the free version. I'm looking forward to trying it out for webinars. I've sat through a few of Zoom's webinars that explain how to set it up, and they've been very helpful.
It's worked well for me for what I need so far, so not sure where it may be less appropriate.
Robbin Block profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
Zoom
8.6
High quality audio
Adobe Connect
7.9
Zoom
8.9
High quality video
Adobe Connect
7.0
Zoom
9.0
Low bandwidth requirements
Adobe Connect
5.4
Zoom
7.9
Mobile support
Adobe Connect
5.7
Zoom

Screen Sharing

Adobe Connect
8.8
Zoom
9.0
Desktop sharing
Adobe Connect
8.8
Zoom
9.3
Whiteboards
Adobe Connect
8.8
Zoom
8.6

Online Meetings / Events

Adobe Connect
8.0
Zoom
8.6
Calendar integration
Adobe Connect
7.9
Zoom
8.7
Meeting initiation
Adobe Connect
7.6
Zoom
8.7
Integrates with social media
Adobe Connect
7.0
Zoom
7.8
Record meetings / events
Adobe Connect
8.5
Zoom
9.0
Slideshows
Adobe Connect
8.9
Zoom
8.8

Online Events Collaboration

Adobe Connect
9.1
Zoom
8.6
Live chat
Adobe Connect
9.2
Zoom
8.5
Audience polling
Adobe Connect
9.7
Zoom
8.8
Q&A
Adobe Connect
8.6
Zoom
8.6

Online Events Security

Adobe Connect
8.6
Zoom
8.7
User authentication
Adobe Connect
8.4
Zoom
8.6
Participant roles & permissions
Adobe Connect
8.3
Zoom
8.7
Confidential attendee list
Adobe Connect
9.2
Zoom
8.7

Pros

  • Hands down, the best Virtual Classroom - Connect is unparalleled in its use here. From breakout rooms, to an unlimited selection of audio providers, to multiple presenters and hosts, to tools that you need as a professional facilitator -- Connect is the "grown ups' choice" for virtual classroom. If your use case involves live Virtual Classroom, you should be using Adobe Connect.
  • Product openness and extensibility -- Competing products are "walled gardens": they only let you use the features that the product manager wants you to have. Adobe Connect, because it is built using an open architecture, lets you create your own components that you can easily create and integrate. Whether these are high end simulations that mimic operational equipment, high definition videos you want to play, or applications that provide interactive experiences for your audience, anything you can conceive, you can create and use as part of your Adobe Connect rooms.
  • Ubiquitous performance - Adobe Connect runs everywhere without painful port opening, extension enabling, or other IT issues. Desktop users don't have to do any big client downloads, and mobile support is enabled through free app-store downloads -- allowing folks to lead and participate from wherever they are. As a facilitator, I can prepare my content in my Adobe Connect room, then travel on vacation next week -- without taking a laptop with me -- and deliver my content using a hotel computer across the world. Or, perhaps I am stuck in an airport -- I can lead my entire session from my iPhone or Android tablet. This freedom to lead and participate from anywhere on any device is extraordinary.
  • Easy -- Ease of use is huge. Participants get links they click on -- and immediately enter rooms - no downloads, no muss, no fuss. Hosts build meeting rooms -- which they can use over and over and refine. For those of us who do presentations, webinars, and classes professionally, this is an enormous benefit. We can build rooms that are specific to what we wish to communicate and hone them to be profoundly effective. Moreover, we can template these and build fresh ones using that content, and we can simply re-use our rooms with no further preparation time, over and over again. In contrast -- competing products make you enter your meeting area right before your meeting and prepare your content at that time. This usually means that if you are using a competing product, you end up wasting loads of time and, frankly, you are not building much interactivity and impact into your sessions because you have to do so every time you want to conduct a session.
  • Integration -- There is no product that plays better with others than Adobe Connect. This makes the product so useful and flexible that you might say that Connect is the "swiss army knife" in the space. Connect has a super easy to use interface for people who just want to get in and do something. It also has a fully exposed set of Application Programming Interfaces (API) that let you build whatever you want on top of connect (some organizations have completely built their own context appropriate front end on top of Connect, using the raw Connect functionality underneath to power their application.) This means you can have Connect fully integrated with your enterprise IT infrastructure -- using Single Signon, customization of user experience, and branding -- and if you are technical, you can do this all yourself. These are huge differentiators compared to the flatter products on the market that want you to use the service only in the primary delivery modality their product manager conceived.
  • Many Deployment Options -- You can deploy Connect any way you want. Most people just want a low cost, reliable-enough platform to use. Adobe Connect's multi-tenant hosted service fits there. Others want high levels of integration with their own LMS systems, Salesforce, Marketo, other enterprise systems, reporting systems, etc. Adobe Connect on Premise or Adobe Connect Managed Service deployments fit there. yet other clients require FEDRAMP and HIPAA levels of security. Adobe Connect Managed Service and other Adobe Connect Private Cloud deployment strategies meet those requirements. Try taking the above list to any competing vendor and watch the expression on their face. Most deploy their products only in one way -- take it or leave it. With Adobe Connect, you have the full range of choices available to you.
  • High touch resellers-Unlike most other products in the market, Adobe Connect is sold through resellers. This means that there are real people, located on the same continent as you, who speak your language who can help you select and implement your product. When I used competing, flatter products -- the service side was flatter, too. I bought those competing products on the web, I had to figure everything out myself, and God help me if I actually wanted to talk to a human being to get help. Because Adobe Connect is sold regionally by resellers like GetConnect with long history and deeply experienced people, this means that you get a successful program, not just a product.
No photo available
  • Easy Scheduling from Google Calendar
  • Easy for a participant to join a meeting
  • Ability to recording the video meeting is a plus
  • Ability to share desktop & application is nice
  • Free personal version has lots of functionality
Vince McConville profile photo

Cons

  • Slides and images can be pre-loaded and deployed easily, but we have noticed some buffering issues when attempting to show video as a pre-loaded file.
  • Shared Templates offer a great way to set up and save multiple pods and layouts, however, we have encountered some issues when attempting to set up and save Breakout Rooms in a Shared Template.
  • When demonstrating screen-share tutorials for software, some parts of the application do not always render correctly for the viewer. In our experience, this problem typically occurs with more complex, multi-window applications.
Sean McCarty profile photo
  • Increase time limit on group meetings to c60mins - (or I could upgrade!)
  • Not as widely known as Skype etc but getting there!
  • Struggle to get a third because the free version is very good & has so much functionality
Vince McConville profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Adobe Connect provides everything I need from a collaboration tool. Once you've had high speed internet or HD television or driven a luxury car, it's very difficult to go back to what you were using before. That's how I feel about Adobe Connect, it's the luxury car with all of the bells and whistles and moving to another product that doesn't have all of the features I've become accustomed to would be extremely frustrating.
Erik Crawford profile photo
Zoom9.1
Based on 9 answers
Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
Rocky Kev profile photo

Usability

Adobe Connect9.0
Based on 5 answers
It allows me to do my job remotely w/o having to
visit clients Face to Face
No photo available
Zoom9.1
Based on 8 answers
Because Zoom is so easy, I'm starting to use it for family calls with my grandmother.
Rocky Kev profile photo

Reliability and Availability

Adobe Connect5.5
Based on 1 answer
No answer on this topic is available.
Zoom10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik profile photo

Performance

No score
No answers yet
No answers on this topic
Zoom10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Zoom8.2
Based on 6 answers
Zoom's support is truly world class. And I'm not sure if that's because my company was an early adopter, but nonetheless, they're very helpful. If we encounter some kind of bug (a rare event), it's not long before the engineering team gets back to me with a fix. If I want to submit a feature request, a rep gets back to me instantly saying that it's now on their scope (and then it gets added to the product shortly after). If I have a question about some feature, Zoom support always has a speedy answer.They're very good at giving detailed release notes any time there's an update, and their documentation is always great.
Stefan Scherbik profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Zoom8.5
Based on 4 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik profile photo

Alternatives Considered

Adobe connect is much more formal for our external audience. Skype and GoToMeeting work for internal meetings or informal meetings. The back end database for adobe connect is much more useful as well in my opinion.
Michael Martinez profile photo
Zoom stacks up very favorably against the other Video Conferencing/ Web Meeting Software I have used int he past. It is a bonus that the free personal version has som much functionality & quality that it suits my requirements without requiring me to upgrade to the paid version. I have Zoom in my armory of such services that I use on a regular basis. I try to encourage clients to use it with me more.
Vince McConville profile photo

Scalability

Adobe Connect5.0
Based on 1 answer
No answer on this topic is available.
Zoom10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik profile photo

Return on Investment

  • Adobe connect has helped address travel time and costs. This has positively impacted our business objectives.
  • Adobe connect does not have a per user fee. This is helpful when doing informational webinars for users across the state.
  • The content management area has helped with server costs and information sharing.
Michael Martinez profile photo
  • The cost was very similar, but we got much more functionality. It saved us money overall since we would have had to pay a premium for the big softwares, but we saved money going with them and get the core functionality we needed (recording demos, screen share, international calls)
  • Recording was a big need for us. It's not often, but people like that we have the ability to record. Any time you have to say to someone, it impacts your business, so being able to say yes has helped our reputation and credibility.
  • Better demos. We have typically solid connections and great audio on meetings making for much more impactful meetings with prospects and customers. When audio is an issue, it really can derail a meeting.
Corey Calder profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

Adobe Connect More Information

Zoom

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Zoom Editions & Modules
Zoom
On-premise Edition
Virtual H.323/SIP Room Connector
49/month
Business
19.99/month
SaaS Edition
Basic
$0
Pro
14.99/month
Business
19.99/month
Zoom Room Conference Room
49/month
Webinar
54.99/month
Additional Pricing Details

Zoom More Information