What users are saying about

ADP RUN

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Top Rated
173 Ratings
15 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
15 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
ADP TotalSource
8.7
Pay calculation
ADP RUN
9.3
ADP TotalSource
8.4
Support for external payroll vendors
ADP RUN
6.8
ADP TotalSource
9.7
Benefit plan administration
ADP RUN
7.9
ADP TotalSource
8.7
Direct deposit files
ADP RUN
9.3
ADP TotalSource
9.0
Salary revision and increment management
ADP RUN
9.1
ADP TotalSource
9.3
Reimbursement management
ADP RUN
9.1
ADP TotalSource
7.0

Human Resource Management

ADP RUN
ADP TotalSource
8.1
Employee demographic data
ADP RUN
ADP TotalSource
7.3
Employment history
ADP RUN
ADP TotalSource
8.3
Job profiles and administration
ADP RUN
ADP TotalSource
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
ADP TotalSource
8.4
Organizational charting
ADP RUN
ADP TotalSource
8.5
Organization and location management
ADP RUN
ADP TotalSource
7.4
Compliance data (COBRA, OSHA, etc.)
ADP RUN
ADP TotalSource
9.4

Leave and Attendance Management

ADP RUN
ADP TotalSource
8.5
Approval workflow
ADP RUN
ADP TotalSource
8.0
Balance details
ADP RUN
ADP TotalSource
8.5
Annual carry-forward and encashment
ADP RUN
ADP TotalSource
9.0

Employee Self Service

ADP RUN
ADP TotalSource
8.3
View and generate pay and benefit information
ADP RUN
ADP TotalSource
8.7
Update personal information
ADP RUN
ADP TotalSource
8.7
View company policy documentation
ADP RUN
ADP TotalSource
8.0
Employee recognition
ADP RUN
ADP TotalSource
8.0
View job history
ADP RUN
ADP TotalSource
8.4

Asset Management

ADP RUN
ADP TotalSource
8.0
Tracking of all physical assets
ADP RUN
ADP TotalSource
8.0

HR Reporting

ADP RUN
ADP TotalSource
8.0
Report builder
ADP RUN
ADP TotalSource
8.0
Pre-built reports
ADP RUN
ADP TotalSource
8.0
Ability to combine HR data with external data
ADP RUN
ADP TotalSource
8.0

Onboarding

ADP RUN
ADP TotalSource
8.8
New hire portal
ADP RUN
ADP TotalSource
8.5
Manager tracking tools
ADP RUN
ADP TotalSource
9.0

Performance and Goals

ADP RUN
ADP TotalSource
7.0
Corporate goal setting
ADP RUN
ADP TotalSource
6.0
Individual goal setting
ADP RUN
ADP TotalSource
8.0
Line-of sight-visibility
ADP RUN
ADP TotalSource
6.0
Performance tracking
ADP RUN
ADP TotalSource
8.0

Performance Management

ADP RUN
ADP TotalSource
7.6
Performance plans
ADP RUN
ADP TotalSource
6.0
Performance improvement plans
ADP RUN
ADP TotalSource
9.0
Review status tracking
ADP RUN
ADP TotalSource
7.0
Review reminders
ADP RUN
ADP TotalSource
8.0
Multiple review frequency
ADP RUN
ADP TotalSource
8.0

Succession Planning

ADP RUN
ADP TotalSource
7.0
Create succession plans/pools
ADP RUN
ADP TotalSource
7.0
Candidate ranking
ADP RUN
ADP TotalSource
7.0
Candidate search
ADP RUN
ADP TotalSource
8.0
Candidate development
ADP RUN
ADP TotalSource
6.0

Recruiting / ATS

ADP RUN
ADP TotalSource
7.4
Job Requisition Management
ADP RUN
ADP TotalSource
6.0
Company Website Posting
ADP RUN
ADP TotalSource
8.0
Publish to Social Media
ADP RUN
ADP TotalSource
7.0
Job Search Site Posting
ADP RUN
ADP TotalSource
9.0
Duplicate Candidate Prevention
ADP RUN
ADP TotalSource
6.0
Applicant Tracking
ADP RUN
ADP TotalSource
7.0
Notifications and Alerts
ADP RUN
ADP TotalSource
9.0

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • It does a great job of keeping track of all your pay at various other jobs that also use ADP TotalSource. You can easily log in and verify any information that you might need to check on.
  • The privacy feature is really great so that only you can see documents with financial information on them.
  • The app is also really handy and easily accessible. You can pull up anything in a pinch if you don't have access to your work computer at the same time that you need to look up something.
No photo available

Cons

  • Something very small is not being able to type in certain areas. You have to select from the drop down instead of being able to type in the first few letters and have it selected. This would help streamline everything a bit more.
Monica Morando profile photo
  • I wish that there was a feature that would allow you to do some financial planning with your money.
  • If you can't remember your password or username, it is really hard to retrieve and they always take a long time to get back to you.
  • One other con is that it is not always the easiest to navigate and sometimes you don't realize that you have gone to a different screen and then it gets you out of everything and you have to do the log in process all over. This would be more of an issue if you were using a computer instead of the mobile app.
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have only used an accounting software program. I was very hesitant because I've never used an outside source. Kind of scary letting go. But I talked to many colleagues that use different software so I finally felt comfortable going ahead and using ADP.
Anna Cummins profile photo
We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available

Return on Investment

  • Too soon to tell.
Caroline Cohen profile photo
  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details