RUN Powered by ADP® vs. EPAY Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
EPAY Systems
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A
Pricing
RUN Powered by ADP®EPAY Systems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®EPAY Systems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Features
RUN Powered by ADP®EPAY Systems
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.3
206 Ratings
3% above category average
EPAY Systems
3.2
5 Ratings
86% below category average
Pay calculation9.4199 Ratings6.75 Ratings
Support for external payroll vendors7.960 Ratings2.82 Ratings
Off-cycle/On-Demand payment8.8129 Ratings2.62 Ratings
Benefit plan administration8.185 Ratings1.01 Ratings
Direct deposit files9.5192 Ratings2.62 Ratings
Salary revision and increment management9.3148 Ratings00 Ratings
Reimbursement management5.138 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
EPAY Systems
2.5
2 Ratings
103% below category average
Employee demographic data00 Ratings2.62 Ratings
Employment history00 Ratings2.62 Ratings
Job profiles and administration00 Ratings2.42 Ratings
Organization and location management00 Ratings2.62 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings2.42 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
EPAY Systems
2.9
3 Ratings
94% below category average
Approval workflow00 Ratings2.62 Ratings
Balance details00 Ratings3.63 Ratings
Annual carry-forward and encashment00 Ratings2.42 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
RUN Powered by ADP®
-
Ratings
EPAY Systems
3.4
3 Ratings
82% below category average
View and generate pay and benefit information00 Ratings3.73 Ratings
Update personal information00 Ratings3.93 Ratings
View company policy documentation00 Ratings2.62 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
RUN Powered by ADP®
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Ratings
EPAY Systems
3.5
3 Ratings
74% below category average
Report builder00 Ratings3.63 Ratings
Pre-built reports00 Ratings3.43 Ratings
Ability to combine HR data with external data00 Ratings3.53 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
RUN Powered by ADP®
-
Ratings
EPAY Systems
2.4
2 Ratings
108% below category average
New hire portal00 Ratings2.42 Ratings
Manager tracking tools00 Ratings2.42 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
RUN Powered by ADP®
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Ratings
EPAY Systems
2.5
2 Ratings
106% below category average
Individual goal setting00 Ratings2.42 Ratings
Performance tracking00 Ratings2.62 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
RUN Powered by ADP®
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Ratings
EPAY Systems
2.1
2 Ratings
116% below category average
Performance plans00 Ratings2.82 Ratings
Performance improvement plans00 Ratings1.01 Ratings
Review status tracking00 Ratings2.82 Ratings
Review reminders00 Ratings2.82 Ratings
Multiple review frequency00 Ratings1.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
RUN Powered by ADP®
-
Ratings
EPAY Systems
2.2
2 Ratings
112% below category average
Job Requisition Management00 Ratings2.62 Ratings
Company Website Posting00 Ratings2.62 Ratings
Publish to Social Media00 Ratings1.01 Ratings
Job Search Site Posting00 Ratings2.62 Ratings
Duplicate Candidate Prevention00 Ratings1.01 Ratings
Applicant Tracking00 Ratings2.62 Ratings
Notifications and Alerts00 Ratings2.62 Ratings
Best Alternatives
RUN Powered by ADP®EPAY Systems
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®EPAY Systems
Likelihood to Recommend
8.5
(272 ratings)
6.6
(6 ratings)
Likelihood to Renew
9.8
(19 ratings)
-
(0 ratings)
Usability
9.8
(12 ratings)
1.0
(1 ratings)
Availability
9.2
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
Support Rating
8.4
(22 ratings)
1.0
(1 ratings)
In-Person Training
9.6
(2 ratings)
-
(0 ratings)
Online Training
9.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.2
(9 ratings)
-
(0 ratings)
Configurability
8.2
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(4 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®EPAY Systems
Likelihood to Recommend
ADP
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
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EPAY Systems
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
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Pros
ADP
  • Once set up RUN is simple enough for non-accountants to feel comfortable navigating
  • RUN provides ample notifications to ensure payroll is processed in time for employees to receive their pay checks on schedule.
  • RUN does a great job of making sure all state and federal reporting is taken care of
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EPAY Systems
  • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
  • System functionality is configurable so that we minimize custom programming.
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Cons
ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
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EPAY Systems
  • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
  • Slow lading or occasional lags due to server overload.
  • Sync errors cause occasional overlapping punches.
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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EPAY Systems
No answers on this topic
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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EPAY Systems
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
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Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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EPAY Systems
No answers on this topic
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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EPAY Systems
No answers on this topic
Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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EPAY Systems
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
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In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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EPAY Systems
No answers on this topic
Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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EPAY Systems
No answers on this topic
Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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EPAY Systems
No answers on this topic
Alternatives Considered
ADP
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be addressed and it would go unanswered for WEEKS. This was extremely frustration as while it may not have been pressing at the time, but due to the length of time, it can grow into a snowballing effect.
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EPAY Systems
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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EPAY Systems
No answers on this topic
Return on Investment
ADP
  • Our client list tripled in less than two years because current clients spoke positively of ADP
  • Since our client list tripled, so did our revenue which was a tremendous increase
  • ADP is one of the best in the market so when we're selling the payroll package to potential clients, they usually know who ADP is and they already have positive ideas about it
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EPAY Systems
  • Decreased the Risk of lawsuits due to paying incorrectly
  • Allows for accurate Payroll process
  • Employees are paid correctly per the law- Employee Happiness
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

EPAY Systems Screenshots

Screenshot of Timesheet Details