The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Namely
Score 7.8 out of 10
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Namely is an end-to-end HR, benefits, and payroll solution for mid-sized businesses. The cloud-based platform can be used to manage the entire HR process.
Anyone running a service or mobile business would love the ease of clocking in and out with GPS services. Small and medium sized businesses looking to offload some of their accounting and HR functionality would all appreciate it. I helped my brother-in-laws housecleaning business get set up with RUN Powered by ADP®, as well as a friend's dry cleaning company.
Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.
Payroll runs are consistent, timely, and error‑free, even when handling multiple pay rates, deductions, or changes. Direct deposits process smoothly and predictably.
RUN Powered by ADP® manages federal, state, and local tax withholding, filings, and payments without requiring manual oversight. This significantly reduces compliance risk and administrative workload.
Common actions—running payroll, adding new employees, updating pay rates—are straightforward and guided, which helps prevent mistakes.
Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
The reports I get out of Namely in Excel format work well for me.
I do wish there were additional custom deductions available rather than a limited amount.
Sometimes employees have trouble accessing their account after the initial invite has been sent.
Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.
No direct feed for Ohio Workers Comp (now a manual process on our end)
No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
It is very simple to use for myself, the HR team, and our employees. I find the payroll process very user-friendly. Reporting is simple to navigate and produce the required information requested. I know our employees enjoy the self-service feature and use it on a regular basis, which saves me time.
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Namely platform has pretty good support: knowledgeable and relatively fast response times. Namely Payroll and Namely Benefits are very much depending on the quality of the support agent or CSM: we have had knowledgeable and attentive ones, but also ones that have provided erroneous information or failed to respond to urgent asks in a timely manner
Implementation was a bit complicated and our company had to carry most of the weight. It often felt like our implementation manager was giving us extra work that she did not want to do herself. It also took much longer than expected - I believe almost 2 months. I believe our company carried a bit too much of the weight.
Based on our experience, RUN Powered by ADP® was selected by our small business because our owner was seeking a robust, all-in-one payroll and HR solution that scales with our growth. It allowed us to move away from manual spreadsheets and our less sophisticated payroll systems to ensure accurate tax compliance.
The reason I continued to choose Namely at multiple employers is due to the continuity of employee experience. And the features have continued to grow since I initially onboarded in 2014. Also, through the years, I have had terrific benefits teams. The customer service has been the worst part of the experience outside of the benefits team.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
We were able to transition to a fully digital onboarding process which saved us hours in time per new hire and made the process smoother for the new hire.
Namely is our first HRIS and has helped the HR department to find data and information quickly.
Namely helped us digitize our performance management process which the company undergoes on an annual basis.
