What users are saying about

ADP RUN

Top Rated
169 Ratings

Zenefits

Top Rated
54 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.9 out of 101

Zenefits

Top Rated
54 Ratings
Score 7.2 out of 101

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Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

Zenefits

Zenefits makes sense for you if you looking for a system to manage personnel info for a team that is slightly more tech savvy. Associates utilizing the app on their smart device has been so valuable to information out and back quickly. However, people who don't have smartphones and smart devices (or don't use their smart devices to their full potential) struggle a bit.
Brittany Martin, PHRca profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
Zenefits
8.7
Pay calculation
ADP RUN
9.1
Zenefits
9.2
Support for external payroll vendors
ADP RUN
6.8
Zenefits
7.9
Benefit plan administration
ADP RUN
7.9
Zenefits
8.7
Direct deposit files
ADP RUN
9.1
Zenefits
8.8
Salary revision and increment management
ADP RUN
8.9
Zenefits
9.4
Reimbursement management
ADP RUN
8.9
Zenefits
7.8

Human Resource Management

ADP RUN
Zenefits
8.0
Employee demographic data
ADP RUN
Zenefits
7.5
Employment history
ADP RUN
Zenefits
8.0
Job profiles and administration
ADP RUN
Zenefits
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
Zenefits
8.0
Organizational charting
ADP RUN
Zenefits
7.8
Organization and location management
ADP RUN
Zenefits
7.9
Compliance data (COBRA, OSHA, etc.)
ADP RUN
Zenefits
8.8

Leave and Attendance Management

ADP RUN
Zenefits
7.8
Approval workflow
ADP RUN
Zenefits
8.1
Balance details
ADP RUN
Zenefits
8.1
Annual carry-forward and encashment
ADP RUN
Zenefits
7.2

Employee Self Service

ADP RUN
Zenefits
8.3
View and generate pay and benefit information
ADP RUN
Zenefits
8.8
Update personal information
ADP RUN
Zenefits
9.1
View company policy documentation
ADP RUN
Zenefits
8.5
Employee recognition
ADP RUN
Zenefits
7.8
View job history
ADP RUN
Zenefits
7.2

Asset Management

ADP RUN
Zenefits
6.6
Tracking of all physical assets
ADP RUN
Zenefits
6.6

HR Reporting

ADP RUN
Zenefits
7.9
Report builder
ADP RUN
Zenefits
8.0
Pre-built reports
ADP RUN
Zenefits
8.1
Ability to combine HR data with external data
ADP RUN
Zenefits
7.5

Onboarding

ADP RUN
Zenefits
8.9
New hire portal
ADP RUN
Zenefits
8.8
Manager tracking tools
ADP RUN
Zenefits
8.9

Performance and Goals

ADP RUN
Zenefits
6.8
Corporate goal setting
ADP RUN
Zenefits
7.0
Individual goal setting
ADP RUN
Zenefits
6.9
Line-of sight-visibility
ADP RUN
Zenefits
6.4
Performance tracking
ADP RUN
Zenefits
6.9

Performance Management

ADP RUN
Zenefits
6.9
Performance plans
ADP RUN
Zenefits
6.6
Performance improvement plans
ADP RUN
Zenefits
7.1
Review status tracking
ADP RUN
Zenefits
7.1
Review reminders
ADP RUN
Zenefits
7.1
Multiple review frequency
ADP RUN
Zenefits
6.5

Succession Planning

ADP RUN
Zenefits
7.3
Create succession plans/pools
ADP RUN
Zenefits
6.9
Candidate ranking
ADP RUN
Zenefits
7.2
Candidate search
ADP RUN
Zenefits
8.2
Candidate development
ADP RUN
Zenefits
6.9

Recruiting / ATS

ADP RUN
Zenefits
7.3
Job Requisition Management
ADP RUN
Zenefits
7.6
Company Website Posting
ADP RUN
Zenefits
7.0
Publish to Social Media
ADP RUN
Zenefits
7.0
Job Search Site Posting
ADP RUN
Zenefits
7.6
Duplicate Candidate Prevention
ADP RUN
Zenefits
7.5
Applicant Tracking
ADP RUN
Zenefits
7.0
Notifications and Alerts
ADP RUN
Zenefits
7.8

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Zenefits keeps it simple, associates don't dread logging in because the dashboard layout is a collection of apps , you click the icon for what you need.
  • Zenefits has a chat based Help Desk so you can get answers to questions immediately.
  • Zenefits offers a great resource for administrators call Club Zen. Club Zen features HR related articles and information to supplement continuing eduction for our people experts.
Brittany Martin, PHRca profile photo

Cons

  • Adding columns to a payroll on the fly could be made easier.
  • I would love to have a more robust Paid Time Off Tracking tool.
  • Speeding up the site so that pages load faster would be nice. Especially when accessing the company directory.
Luis F. Garcia profile photo
  • I would have said allowing the ability to rehire employees, but this ability went live for us yesterday so that is wonderful.
  • Effective dating intelligence is almost a necessity and Zenefits does not have the ability to handle reporting for payroll changes based on effective dating.
  • Zenefits used to tag future employee status as "set up" and now they show them as "active". I wish they would go back to the former method. It is ridiculous that I run an active employee list as of June 30th and future hires for July and later show on the active list.
Veronica Herbes profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Zenefits7.3
Based on 1 answer
No answer on this topic is available.

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
Zenefits6.4
Based on 1 answer
I can see room for improvement, particularly in seamless ticket transition from a chat interface to a phone call to email support, but all three options works.
Ben Flemming profile photo

Alternatives Considered

It is the first time that we use this type of products and honestly, we do not want to go back!
Christelle Martin Work profile photo
Much less robust with fewer fields, such as effective dating and ability to create complex reports. Much lower cost. More value by handling the administration of benefits, COBRA and ACA filing.
Veronica Herbes profile photo

Return on Investment

  • From the time our organization moved from 2 employees to 10, we have used ADP. The cost of using the service has been minimal versus the value of the services provided.
  • RUN allows us to use volunteers rather than paid staff to manage our payroll services. This is because RUN is time saving and easy to use.
  • With RUN, we have minimal investment in the payroll process and this is especially helpful when it comes to doing research on payroll issues.
Vernon Fuller profile photo
  • Going paperless has saved me tons of time, its a good system but it could be better (more permission levels, customizable forms, better electronic signatures).
  • Our onboarding went very smoothly. When we had an employee that needed to change their account it was pretty easy to make that happen.
  • It would be great to have more levels of permissions, right now all of the hiring managers have to be admins so that they can adjust PTO balances for comp time.
Jennifer Paxton profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zenefits

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details