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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score7.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    Arcoro HR

    Score7.5 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A
    Pricing
    ADP Workforce NowArcoro HR
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Workforce NowArcoro HR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.—
    More Pricing Information
    Community Pulse
    ADP Workforce NowArcoro HR
    Considered Both Products
    ADP
    No answer on this topic
    Arcoro
    Chose Arcoro HR
    It doesn't!
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    431 Answers
    88%
    Would buy again
    57 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    362 Answers
    88%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    440 Answers
    82%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    72%
    Lived up to sales and marketing promises
    193 Answers
    81%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    69%
    Implementation went as expected
    230 Answers
    78%
    Implementation went as expected
    40 Answers
    Features
    ADP Workforce NowArcoro HR
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    7.7
    1077 Ratings
    6% below category average
    Arcoro HR
    -
    Ratings
    Employee demographic data8.7951 Ratings00 Ratings
    Employment history8.5993 Ratings00 Ratings
    Job profiles and administration8.0942 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3968 Ratings00 Ratings
    Organizational charting6.8679 Ratings00 Ratings
    Organization and location management7.4743 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.3680 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    8.1
    1090 Ratings
    1% below category average
    Arcoro HR
    -
    Ratings
    Pay calculation9.21050 Ratings00 Ratings
    Support for external payroll vendors8.1418 Ratings00 Ratings
    Off-cycle/On-Demand payment8.4339 Ratings00 Ratings
    Benefit plan administration7.4829 Ratings00 Ratings
    Direct deposit files9.41037 Ratings00 Ratings
    Salary revision and increment management7.1817 Ratings00 Ratings
    Reimbursement management7.1500 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    8.1
    895 Ratings
    2% below category average
    Arcoro HR
    -
    Ratings
    Approval workflow7.7815 Ratings00 Ratings
    Balance details8.4848 Ratings00 Ratings
    Annual carry-forward and encashment8.1691 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    7.9
    1068 Ratings
    4% below category average
    Arcoro HR
    -
    Ratings
    View and generate pay and benefit information8.71030 Ratings00 Ratings
    Update personal information8.81019 Ratings00 Ratings
    View company policy documentation8.1823 Ratings00 Ratings
    Employee recognition6.2389 Ratings00 Ratings
    View job history7.732 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    29% below category average
    Arcoro HR
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    6.9
    991 Ratings
    9% below category average
    Arcoro HR
    -
    Ratings
    Report builder7.6974 Ratings00 Ratings
    Pre-built reports7.3969 Ratings00 Ratings
    Ability to combine HR data with external data5.8578 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    7.3
    155 Ratings
    10% below category average
    Arcoro HR
    -
    Ratings
    New hire portal7.7151 Ratings00 Ratings
    Manager tracking tools7.0122 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    6.4
    337 Ratings
    23% below category average
    Arcoro HR
    -
    Ratings
    Corporate goal setting6.6263 Ratings00 Ratings
    Individual goal setting6.1315 Ratings00 Ratings
    Line-of sight-visibility6.3260 Ratings00 Ratings
    Performance tracking6.7310 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    6.5
    434 Ratings
    20% below category average
    Arcoro HR
    -
    Ratings
    Performance plans6.4391 Ratings00 Ratings
    Performance improvement plans6.2334 Ratings00 Ratings
    Review status tracking6.4394 Ratings00 Ratings
    Review reminders7.0410 Ratings00 Ratings
    Multiple review frequency6.5343 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    26% below category average
    Arcoro HR
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and Arcoro HR
    Feature
    ADP Workforce Now
    5.5
    448 Ratings
    36% below category average
    Arcoro HR
    -
    Ratings
    Job Requisition Management6.8392 Ratings00 Ratings
    Company Website Posting6.4384 Ratings00 Ratings
    Publish to Social Media3.8307 Ratings00 Ratings
    Job Search Site Posting5.8342 Ratings00 Ratings
    Duplicate Candidate Prevention2.38 Ratings00 Ratings
    Applicant Tracking6.6385 Ratings00 Ratings
    Notifications and Alerts6.6406 Ratings00 Ratings
    Best Alternatives
    ADP Workforce NowArcoro HR
    Small Businesses
    UZIO
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowArcoro HR
    Likelihood to Recommend
    7.9
    (1144 ratings)
    6.9
    (67 ratings)
    Likelihood to Renew
    8.5
    (83 ratings)
    4.4
    (6 ratings)
    Usability
    3.1
    (80 ratings)
    6.8
    (63 ratings)
    Availability
    7.3
    (14 ratings)
    8.2
    (2 ratings)
    Performance
    6.4
    (13 ratings)
    5.5
    (2 ratings)
    Support Rating
    5.9
    (514 ratings)
    7.5
    (4 ratings)
    In-Person Training
    8.2
    (9 ratings)
    9.1
    (1 ratings)
    Online Training
    5.8
    (17 ratings)
    8.6
    (2 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    6.2
    (3 ratings)
    Configurability
    6.4
    (10 ratings)
    3.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.0
    (2 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (804 ratings)
    5.9
    (2 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    8.1
    (2 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    8.1
    (2 ratings)
    User Testimonials
    ADP Workforce NowArcoro HR
    Likelihood to Recommend
    ADP
    ADP Workforce Now is well suited for teams wanting help in managing multiple state environments with a staff who are adept in software, knowledgeable in payroll processes and laws, and looking to save time. The HRIS system with ADP Workforce Now offers variety of options, but is not very flexible in terms of ease of use or customization. The end user interface is pretty basic and not very pretty so it is good for utilitarian industries, probably manufacturing or shift work. It is less appreciated by professionals, especially the new generation coming from college.
    Read full review
    Arcoro
    From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
    Incentivized
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Arcoro
    • Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
    • Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
    • ACA reporting is something that they handle and it is one less headache that we have to deal with!
    • Applicant tracking that flows into onboarding then into the benefits module!
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    Arcoro
    • Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
    • When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    Arcoro
    Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    Arcoro
    No problems.
    Incentivized
    Read full review
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Arcoro
    Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.
    Incentivized
    Read full review
    Support Rating
    ADP
    Every time I have reached out for support I have received, prompt, courteous and accurate information allowing me to complete the task at hand. I love the Bridge where I can find answers to questions from other ADP users and also help answer and give insight to them as well.
    Incentivized
    Read full review
    Arcoro
    I have not had to use support other then as we got started
    and had a few hick ups but they were great.
    They answered all our questions even if some of them were no the program
    does not do that. I guess the best support is one that is not needed because
    the product works great and does its job right
    Incentivized
    Read full review
    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
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    Arcoro
    We did not do any in person training
    Incentivized
    Read full review
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
    Read full review
    Arcoro
    The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.
    Incentivized
    Read full review
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
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    Alternatives Considered
    ADP
    I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
    Incentivized
    Read full review
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ADP
    No answers on this topic
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    Scalability
    ADP
    I would rate the product’s overall scalability a 9 out of 10. The platform demonstrates strong flexibility and performance as usage grows, with the ability to be deployed across multiple departments and locations without significant reconfiguration. It supports increasing user volumes and evolving business needs effectively, while maintaining stability and consistency. With minor enhancements around configuration automation, it could easily reach a full 10/10 for scalability.
    Incentivized
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    Arcoro
    We can't seem to get the simple things fixed. I wouldn't trust it.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
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    Arcoro
    • Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
    • Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
    Incentivized
    Read full review
    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app