What users are saying about

ADP Workforce Now

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484 Ratings

Justworks

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14 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101

Justworks

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14 Ratings
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Score 9.3 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Justworks

Justworks is great for small companies that don't have a back office. Could be 5 - 10 employees or even larger. We manage 48 employees on Justworks, which has been very easy thus far. Justworks is great to get employees set up, and great to get them on-boarding with employment docs. Th fact that they manage state registration for payroll as well as tax filing and reporting make it worth the price just in that
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Justworks
Employee demographic data
ADP Workforce Now
8.1
Justworks
Employment history
ADP Workforce Now
8.1
Justworks
Job profiles and administration
ADP Workforce Now
7.7
Justworks
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Justworks
Organizational charting
ADP Workforce Now
6.7
Justworks
Organization and location management
ADP Workforce Now
7.4
Justworks
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Justworks

Payroll Management

ADP Workforce Now
8.1
Justworks
9.6
Pay calculation
ADP Workforce Now
8.7
Justworks
9.5
Support for external payroll vendors
ADP Workforce Now
7.5
Justworks
10.0
Benefit plan administration
ADP Workforce Now
8.0
Justworks
9.6
Direct deposit files
ADP Workforce Now
8.6
Justworks
10.0
Salary revision and increment management
ADP Workforce Now
7.8
Justworks
8.3
Reimbursement management
ADP Workforce Now
7.8
Justworks
10.0

Leave and Attendance Management

ADP Workforce Now
8.1
Justworks
Approval workflow
ADP Workforce Now
8.1
Justworks
Balance details
ADP Workforce Now
8.1
Justworks
Annual carry-forward and encashment
ADP Workforce Now
8.1
Justworks

Employee Self Service

ADP Workforce Now
8.2
Justworks
View and generate pay and benefit information
ADP Workforce Now
8.7
Justworks
Update personal information
ADP Workforce Now
8.7
Justworks
View company policy documentation
ADP Workforce Now
8.5
Justworks
Employee recognition
ADP Workforce Now
7.6
Justworks
View job history
ADP Workforce Now
7.6
Justworks

Asset Management

ADP Workforce Now
6.0
Justworks
Tracking of all physical assets
ADP Workforce Now
6.0
Justworks

HR Reporting

ADP Workforce Now
7.0
Justworks
Report builder
ADP Workforce Now
7.1
Justworks
Pre-built reports
ADP Workforce Now
7.0
Justworks
Ability to combine HR data with external data
ADP Workforce Now
7.0
Justworks

Onboarding

ADP Workforce Now
5.5
Justworks
New hire portal
ADP Workforce Now
6.1
Justworks
Manager tracking tools
ADP Workforce Now
4.8
Justworks

Performance and Goals

ADP Workforce Now
7.7
Justworks
Corporate goal setting
ADP Workforce Now
7.6
Justworks
Individual goal setting
ADP Workforce Now
7.8
Justworks
Line-of sight-visibility
ADP Workforce Now
7.6
Justworks
Performance tracking
ADP Workforce Now
7.9
Justworks

Performance Management

ADP Workforce Now
7.4
Justworks
Performance plans
ADP Workforce Now
7.6
Justworks
Performance improvement plans
ADP Workforce Now
7.4
Justworks
Review status tracking
ADP Workforce Now
7.6
Justworks
Review reminders
ADP Workforce Now
7.3
Justworks
Multiple review frequency
ADP Workforce Now
7.2
Justworks

Succession Planning

ADP Workforce Now
6.0
Justworks
Create succession plans/pools
ADP Workforce Now
5.8
Justworks
Candidate ranking
ADP Workforce Now
5.8
Justworks
Candidate search
ADP Workforce Now
6.3
Justworks
Candidate development
ADP Workforce Now
6.2
Justworks

Recruiting / ATS

ADP Workforce Now
6.6
Justworks
Job Requisition Management
ADP Workforce Now
7.9
Justworks
Company Website Posting
ADP Workforce Now
7.5
Justworks
Publish to Social Media
ADP Workforce Now
7.3
Justworks
Job Search Site Posting
ADP Workforce Now
6.6
Justworks
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Justworks
Applicant Tracking
ADP Workforce Now
7.2
Justworks
Notifications and Alerts
ADP Workforce Now
7.5
Justworks

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Online access to everything
  • Paycheck notifications
  • A nice calendar feature with work anniversary dates, birthdays, etc.
Nicholas Kouvatsos profile photo

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • Contractors cannot invoice for their payments directly through JustWorks.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
Other PEOs just didn't have everything we needed, they seemed old and the websites were not that great. The Justworks sales team was super responsive to all my questions and set up 2 or 3 calls with me to go over the benefits questions I had as well as running the list of doctors our staff uses through Aetna to make sure they would still be available for them after the switch (from Anthem to Aetna).
Michelle Kernan profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details