Allego Sales Enablement Platform vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Allego Sales Enablement Platform
Score 8.3 out of 10
N/A
Allego, headquartered in Waltham, provides sales enablement with a rep-centric platform designed to ensure that sellers have the skills, knowledge, and content they need to optimize team success in a virtual world. In place of traditional training and content enablement tactics, Allego aims to empower reps with the activated content they need to close deals faster, and the personalized coaching and learning they require for continuous improvement.N/A
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
Allego Sales Enablement PlatformSalesforce Sales Cloud
Editions & Modules
No answers on this topic
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
Offerings
Pricing Offerings
Allego Sales Enablement PlatformSalesforce Sales Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Allego Sales Enablement PlatformSalesforce Sales Cloud
Considered Both Products
Allego Sales Enablement Platform
Chose Allego Sales Enablement Platform
Allego has the below advantages vs. Salesforce. 1. We call through the software & calls are automatically captured along with the call records & captured as tasks completed. 2. We use call coaching from the recorded calls to enable our team to improve further. Salesforce is …
Chose Allego Sales Enablement Platform
I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both Gong and Litmos pretty well with a few differences.
Gong is a little more robust when it comes to the functionality of call …
Chose Allego Sales Enablement Platform
Better features, pricing and customer support.
Salesforce Sales Cloud

No answer on this topic

Top Pros
Top Cons
Features
Allego Sales Enablement PlatformSalesforce Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.1
261 Ratings
5% above category average
Customer data management / contact management00 Ratings9.0261 Ratings
Workflow management00 Ratings8.2252 Ratings
Territory management00 Ratings7.6204 Ratings
Opportunity management00 Ratings8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.0238 Ratings
Contract management00 Ratings7.6209 Ratings
Quote & order management00 Ratings7.8192 Ratings
Interaction tracking00 Ratings8.1223 Ratings
Channel / partner relationship management00 Ratings7.9184 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
7.7
99 Ratings
2% above category average
Case management00 Ratings8.097 Ratings
Call center management00 Ratings7.678 Ratings
Help desk management00 Ratings7.582 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.2
239 Ratings
8% above category average
Lead management00 Ratings8.4234 Ratings
Email marketing00 Ratings7.9201 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
7.9
242 Ratings
4% above category average
Task management00 Ratings8.0231 Ratings
Billing and invoicing management00 Ratings7.474 Ratings
Reporting00 Ratings8.2195 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.1
255 Ratings
6% above category average
Forecasting00 Ratings7.8223 Ratings
Pipeline visualization00 Ratings8.0242 Ratings
Customizable reports00 Ratings8.4252 Ratings
Customization
Comparison of Customization features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.6
246 Ratings
13% above category average
Custom fields00 Ratings8.7244 Ratings
Custom objects00 Ratings8.6233 Ratings
Scripting environment00 Ratings8.5173 Ratings
API for custom integration00 Ratings8.5203 Ratings
Security
Comparison of Security features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.9
247 Ratings
7% above category average
Single sign-on capability00 Ratings9.0215 Ratings
Role-based user permissions00 Ratings8.9219 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.2
156 Ratings
11% above category average
Social data00 Ratings8.3154 Ratings
Social engagement00 Ratings8.1152 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
8.1
212 Ratings
11% above category average
Marketing automation00 Ratings8.2208 Ratings
Compensation management00 Ratings8.1142 Ratings
Platform
Comparison of Platform features of Product A and Product B
Allego Sales Enablement Platform
-
Ratings
Salesforce Sales Cloud
7.4
227 Ratings
0% above category average
Mobile access00 Ratings7.4227 Ratings
Best Alternatives
Allego Sales Enablement PlatformSalesforce Sales Cloud
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User Ratings
Allego Sales Enablement PlatformSalesforce Sales Cloud
Likelihood to Recommend
7.9
(22 ratings)
8.7
(392 ratings)
Likelihood to Renew
8.7
(4 ratings)
9.7
(58 ratings)
Usability
-
(0 ratings)
8.0
(121 ratings)
Availability
-
(0 ratings)
9.8
(27 ratings)
Performance
-
(0 ratings)
9.0
(18 ratings)
Support Rating
9.1
(2 ratings)
7.8
(92 ratings)
In-Person Training
-
(0 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
-
(0 ratings)
1.2
(18 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.8
(9 ratings)
Product Scalability
-
(0 ratings)
8.7
(52 ratings)
Professional Services
-
(0 ratings)
9.3
(8 ratings)
User Testimonials
Allego Sales Enablement PlatformSalesforce Sales Cloud
Likelihood to Recommend
Allego
As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.
Read full review
Salesforce
Salesforce Sales Cloud is an intuitive and easy-to-use platform. It is easy to customize this platform to meet the ever-changing business needs and requirements. It is easy to integrate with other platforms and offers incredible features that help businesses generate leads, automate their marketing processes, and collaborate effectively.
Read full review
Pros
Allego
  • Allows us to quickly and easily capture and share information with sales teams who are on the go
  • Provides an archive of content where users can go back and review and can be used for ongoing training
  • The customer success team is very helpful in supporting our initiatives and giving us best practices
Read full review
Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
Read full review
Cons
Allego
  • We have yet to discover something about the system we don't like.
  • If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed.
Read full review
Salesforce
  • Sometimes setting up the interface can be overly complex.
  • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
  • Wish there was more connection between the salesforce apps like service and sales.
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Likelihood to Renew
Allego
We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.
Read full review
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
Allego
No answers on this topic
Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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Reliability and Availability
Allego
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
Allego
No answers on this topic
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
Allego
Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have
Read full review
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
Allego
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
Allego
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
Allego
No answers on this topic
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
Allego
I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both Gong and Litmos pretty well with a few differences. Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to Salesforce. But doesn't have the content storage or LMS capability. Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does
Read full review
Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
Read full review
Contract Terms and Pricing Model
Allego
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
Read full review
Scalability
Allego
No answers on this topic
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
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Professional Services
Allego
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
Allego
  • We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently.
  • We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
  • We use call coaching from the recorded calls to enable our team to improve further.
  • Data upload of the past customer records are very cumbersome.
  • UI is not in the same level as the market leaders like Salesforce etc,
Read full review
Salesforce
  • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
  • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
  • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
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ScreenShots

Salesforce Sales Cloud Screenshots

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