Amazon Chime vs Zoom

• Great call quality! The conference line is crystal clear.
• Strong video quality. We've never had problems with the video conference feed cutting out.
• The app is pretty user friendly and easy to use.
• Easy to send invites and to give teammates the ability to schedule calls/video conferences on behalf of another account.

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• Zoom is extremely easy to set up. It only took about 3s from downloading to installing.
• Zoom is extremely small. The download was tiny, less than 10MB in size!
• The call quality with a reasonable internet connection is extremely good. I've rarely had issues with call quality.

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• More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
• You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
• The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
• No built-in screen sharing capabilities.

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• I have not found any problems with using Zoom at all!

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• Amazon Chime has been an incredibly cost effective way to add video and conference line services (with screen sharing) to our day to day operations because we have an account for free for being Vonage customers.
• A pro account only costs $15 a month, and you only need one pro account for a small office. If others in your organization need to join, all you need is a basic account to join. You need a pro account in order to launch and administer meetings.

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• We've saved costs compared to traditional video conferencing, which would have costed more than twice as much to implement.
• Clients are put at ease by the simplicity of using it. They don't have to worry about complicated installs or audio issues, as they simply click a link and are provided instructions for setting up computer audio or dial-by-phone audio.
• The flexibility to work with any number of devices and bridge up to 50 participants makes large meeting planning much simpler compared to traditional video conference bridging.

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