AnyDesk vs GoToMeeting | TrustRadius

What users are saying about

Score 9.3 out of 10

Based on 41 reviews and ratings

Score 7.9 out of 10

Based on 1330 reviews and ratings

Feature Rating Comparison

AnyDesk

GoToMeeting

Screen sharing

File transfer

Instant message

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Initiate remote control from mobile

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Annotations

Monitoring and Alerts

Multi-platform remote control

AnyDesk

GoToMeeting

High quality audio

High quality video

Low bandwidth requirements

Mobile support

AnyDesk

GoToMeeting

Desktop sharing

Whiteboards

AnyDesk

GoToMeeting

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

AnyDesk

GoToMeeting

Live chat

Audience polling

Q&A

AnyDesk

GoToMeeting

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Easy to use.
You can choose an alias for your machine instead of a number ID.
It has a good mobile app.
It does not consume much RAM or slow down the machine upon startup.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 1001-5000 employees

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On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.

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Founder/Owner

Kokua Creative GroupMarketing & Advertising, 1-10 employees

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Cons

The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.

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Verified User

Manager in Information Technology

Civil Engineering Company, 201-500 employees

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Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)

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Dylan Costa, CTS-D, DMC-E

Audio Visual Technology Coordinator/Programmer

Rhode Island School of DesignHigher Education, 501-1000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

GoToMeeting 7.8

Based on 34 answers

ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.

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Vice President & Chief Operating Officer

Industrial Training International, Inc.Education Management, 11-50 employees

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Usability

AnyDesk 9.5

Based on 2 answers

AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.

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Verified User

Engineer in Information Technology

Information Services Company, 201-500 employees

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GoToMeeting 8.7

Based on 28 answers

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

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Field Correspondent

BUNNFood & Beverages, 201-500 employees

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Support Rating

AnyDesk 9.3

Based on 15 answers

I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.

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IT-Support

Grupo BoticárioCosmetics, 5001-10,000 employees

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GoToMeeting 8.4

Based on 101 answers

We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service

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Verified User

Director in Information Technology

Education Management Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

GoToMeeting 10.0

Based on 3 answers

It just works, get into the software and start using.

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Director of Technology

Austin Trinity Episcopal SchoolEducation Management, 51-200 employees

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Alternatives Considered

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

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There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.

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Marketing Consultant

Marc Duke ConsultingMarketing and Advertising, 1-10 employees

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Return on Investment

Easy access to client devices which is a very positive impact on our institute.
According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

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Very high ROI. I have closed several deals without the need to meet face to face.
Having the ability to create meetings on the fly has been tremendous for my team and helping speed up the training process.
Hosting webinars for prospects using GoToMeeting has delivered a great number of qualified leads.

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Verified User

Director in Sales

Computer Software Company, 51-200 employees

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Screenshots

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See All (4) GoToMeeting Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

AnyDesk Editions & Modules

Edition

Lite	10.99¹
Professional	20.99¹
Power	52.49¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

GoToMeeting Editions & Modules

Edition

Professional	$10.20¹
Business	$13.60²
Enterprise	Custom Pricing³

Per Organizer / Per Month for 150 Participants [billed annually]
Per Organizer / Per Month for 250 Participants [billed annually]
3,000 Participants

Additional Pricing Details

Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

AnyDesk

GoToMeeting

AnyDesk

GoToMeeting

AnyDesk

GoToMeeting

AnyDesk

GoToMeeting

AnyDesk

GoToMeeting

AnyDesk

GoToMeeting

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