What users are saying about
41 Ratings
Top Rated
1330 Ratings
41 Ratings
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Score 9.3 out of 100
Top Rated
1330 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
GoToMeeting
Screen sharing
AnyDesk
8.9
GoToMeeting
File transfer
AnyDesk
8.3
GoToMeeting
Instant message
AnyDesk
8.4
GoToMeeting
Secure remote access with Smart Card authentication
AnyDesk
8.8
GoToMeeting
Access to sleeping/powered-off computers
AnyDesk
9.0
GoToMeeting
Over-the-Internet remote session
AnyDesk
9.2
GoToMeeting
Initiate remote control from mobile
AnyDesk
7.9
GoToMeeting
Remote management of servers & workstations
AnyDesk
9.1
GoToMeeting
Remote Active Directory® management
AnyDesk
8.7
GoToMeeting
Centralized management dashboard
AnyDesk
8.9
GoToMeeting
Session record
AnyDesk
8.5
GoToMeeting
Annotations
AnyDesk
8.6
GoToMeeting
Monitoring and Alerts
AnyDesk
8.5
GoToMeeting
Multi-platform remote control
AnyDesk
9.0
GoToMeeting

Performance & Compatibility of Online Events Software

AnyDesk
GoToMeeting
7.8
High quality audio
AnyDesk
GoToMeeting
8.4
High quality video
AnyDesk
GoToMeeting
8.4
Low bandwidth requirements
AnyDesk
GoToMeeting
7.0
Mobile support
AnyDesk
GoToMeeting
7.6

Screen Sharing

AnyDesk
GoToMeeting
8.4
Desktop sharing
AnyDesk
GoToMeeting
8.9
Whiteboards
AnyDesk
GoToMeeting
7.8

Online Meetings / Events

AnyDesk
GoToMeeting
8.2
Calendar integration
AnyDesk
GoToMeeting
8.5
Meeting initiation
AnyDesk
GoToMeeting
8.5
Integrates with social media
AnyDesk
GoToMeeting
7.6
Record meetings / events
AnyDesk
GoToMeeting
8.2
Slideshows
AnyDesk
GoToMeeting
8.2

Online Events Collaboration

AnyDesk
GoToMeeting
8.2
Live chat
AnyDesk
GoToMeeting
8.4
Audience polling
AnyDesk
GoToMeeting
8.1
Q&A
AnyDesk
GoToMeeting
8.2

Online Events Security

AnyDesk
GoToMeeting
8.3
User authentication
AnyDesk
GoToMeeting
8.2
Participant roles & permissions
AnyDesk
GoToMeeting
8.3
Confidential attendee list
AnyDesk
GoToMeeting
8.3

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Likelihood to Renew

AnyDesk

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.8
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.7
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

AnyDesk

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Very high ROI. I have closed several deals without the need to meet face to face.
  • Having the ability to create meetings on the fly has been tremendous for my team and helping speed up the training process.
  • Hosting webinars for prospects using GoToMeeting has delivered a great number of qualified leads.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$10.201
Business$13.602
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
GoToMeeting
8.1

Likelihood to Renew

AnyDesk
GoToMeeting
7.8

Usability

AnyDesk
9.5
GoToMeeting
8.7

Support Rating

AnyDesk
9.3
GoToMeeting
8.4

Online Training

AnyDesk
GoToMeeting
7.3

Implementation Rating

AnyDesk
GoToMeeting
10.0

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