What users are saying about
Top Rated
448 Ratings
1078 Ratings
Top Rated
448 Ratings
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Score 8.5 out of 100
1078 Ratings
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Score 8 out of 100

Likelihood to Recommend

Apple iCloud

Apple iCloud works extremely well for individuals that are subscribed to the Apple ecosystem of products. The ability to seamlessly sync across devices with one account has helped me prepare, access, and share important documents quickly and effectively across platforms. Additionally, Apple's cloud infrastructure is quite robust and I have rarely encountered issues with reliability over the five years+ of using the service.
Joshua Melder | TrustRadius Reviewer

Confluence

Atlassian Confluence is extremely well suited for capturing knowledge and sharing it with your organization. Whether that takes the form of blog posts, technical documentation, or project status reports, Confluence can handle it all. Anytime that written documentation with detail would be valuable to your organization, Atlassian Confluence is THE tool to use.The only time I'd say that it is less suited for use is as a substitute for a face-to-face conversation. Sometimes people will use Atlassian Confluence as a communications vehicle when an in-person dialog would be much more expedient. Of course, you could always capture the output of that conversation as a Confluence page!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.0
Confluence
8.4
Versioning
Apple iCloud
7.5
Confluence
8.6
Video files
Apple iCloud
8.4
Confluence
8.0
Audio files
Apple iCloud
8.3
Confluence
8.2
Document collaboration
Apple iCloud
7.3
Confluence
8.8
Access control
Apple iCloud
7.6
Confluence
9.0
File search
Apple iCloud
7.8
Confluence
Device sync
Apple iCloud
9.2
Confluence
8.0
Advanced security features
Apple iCloud
Confluence
8.8
Integrates with Google Drive
Apple iCloud
Confluence
8.0

Cloud Storage Security & Administration

Apple iCloud
7.4
Confluence
User and role management
Apple iCloud
6.7
Confluence
File organization
Apple iCloud
8.0
Confluence
Device management
Apple iCloud
7.6
Confluence

Cloud Storage Platform

Apple iCloud
8.2
Confluence
Performance
Apple iCloud
8.4
Confluence
Reliability
Apple iCloud
8.9
Confluence
Storage Reports
Apple iCloud
7.3
Confluence

Project Management

Apple iCloud
Confluence
7.9
Task Management
Apple iCloud
Confluence
8.6
Gantt Charts
Apple iCloud
Confluence
7.9
Scheduling
Apple iCloud
Confluence
7.2
Workflow Automation
Apple iCloud
Confluence
7.7
Mobile Access
Apple iCloud
Confluence
8.0
Search
Apple iCloud
Confluence
7.9
Visual planning tools
Apple iCloud
Confluence
7.9

Communication

Apple iCloud
Confluence
8.0
Chat
Apple iCloud
Confluence
6.4
Notifications
Apple iCloud
Confluence
8.8
Discussions
Apple iCloud
Confluence
8.2
Surveys
Apple iCloud
Confluence
7.0
Internal knowledgebase
Apple iCloud
Confluence
8.8
Integrates with GoToMeeting
Apple iCloud
Confluence
6.0
Integrates with Gmail and Google Hangouts
Apple iCloud
Confluence
9.3
Integrates with Outlook
Apple iCloud
Confluence
9.6

Pros

Apple iCloud

  • Speed - As soon as the transfer is complete you immediately have all the information backed up to access on any computer that you desire to log into. Transferring information from your phone to this service is seamless and easy to understand.
  • Reliability - I have used iCloud ever since I've had an iPhone (over 5 years) and I never once have lost a file or document due to Apple's failure.
Gavin Scott-Miller | TrustRadius Reviewer

Confluence

  • Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
  • The parent and child relationships between pages makes organizing your content much easier.
  • If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.
Anonymous | TrustRadius Reviewer

Cons

Apple iCloud

  • You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
  • Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
  • iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.
Anonymous | TrustRadius Reviewer

Confluence

  • Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
  • Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.
Chris Snelling, CFA | TrustRadius Reviewer

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
Anonymous | TrustRadius Reviewer

Confluence

Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

Apple iCloud

Apple iCloud 7.8
Based on 20 answers
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Shelby Bowden | TrustRadius Reviewer

Confluence

Confluence 8.6
Based on 9 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Apple iCloud

No score
No answers yet
No answers on this topic

Confluence

Confluence 10.0
Based on 4 answers
It is always on, always ready. It is very adaptable and reliable.
Anonymous | TrustRadius Reviewer

Performance

Apple iCloud

Apple iCloud 8.2
Based on 13 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Jeff Eaton | TrustRadius Reviewer

Confluence

Confluence 9.8
Based on 8 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

Apple iCloud

Apple iCloud 7.5
Based on 36 answers
I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.
Thomas Myers | TrustRadius Reviewer

Confluence

Confluence 8.5
Based on 41 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

Implementation Rating

Apple iCloud

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.0
Based on 3 answers
Great process overall
Anonymous | TrustRadius Reviewer

Alternatives Considered

Apple iCloud

Google Drive is great and it offers way more free storage than Apple iCloud, however, Google is known for sharing their user's data much more freely than Apple. To some people, this might not be a big deal. I prefer to pay a few dollars for added security. Dropbox is a different situation in that it offers less free storage space than Apple. Dropbox also integrates very well with many different services, but Apple has been rapidly improving in this area.
Anonymous | TrustRadius Reviewer

Confluence

Atlassian Confluence is a great choice for our company when compared to the 2 other knowledge base software services we have previously used. The software is more robust and has more plug-in services, such as Jira. This has been tremendously useful for us to gain visibility into project planning vs. actual hours logged. The other software platforms did not have this functionality.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

Scalability

Apple iCloud

No score
No answers yet
No answers on this topic

Confluence

Confluence 10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Return on Investment

Apple iCloud

  • Mobility. Apple iCloud along with other online storage options has given me the ability to access files and data while away from my office.
  • Security. I don't worry about security with my files in Apple iCloud. Of course, I don't generally store highly sensitive files in the cloud.
  • Simplicity. I can set up my file folders so that when I know I will need access to certain types of files away from my office, I save time with decision making or moving the files later when I may need to take a trip or visit a client.
Jeff Henkel | TrustRadius Reviewer

Confluence

  • Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
  • Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
  • Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Holly Wallace Nielsen | TrustRadius Reviewer

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apple iCloud Editions & Modules

Edition
50GB$0.991
200GB$2.991
2TB$9.991
  1. Per Month
Additional Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apple iCloud
8.5
Confluence
8.5

Likelihood to Renew

Apple iCloud
9.4
Confluence
10.0

Usability

Apple iCloud
7.8
Confluence
8.6

Reliability and Availability

Apple iCloud
Confluence
10.0

Performance

Apple iCloud
8.2
Confluence
9.8

Support Rating

Apple iCloud
7.5
Confluence
8.5

Implementation Rating

Apple iCloud
Confluence
9.0

Scalability

Apple iCloud
Confluence
10.0

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