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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple iCloud

    Score8.4 out of 10
    N/AApple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

    $0.99

    per month

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    Apple iCloudMicrosoft 365
    Editions & Modules
    50GB
    $0.99
    per month
    200GB
    $2.99
    per month
    2TB
    $9.99
    per month
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Apple iCloudMicrosoft 365
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*When billed annually.
    More Pricing Information
    Community Pulse
    Apple iCloudMicrosoft 365
    Considered Both Products
    Apple
    Chose Apple iCloud
    As I have mentioned, the seamless integration across Apple's ecosystem is what keeps us using this product. However, the robust value of the Microsoft 365 Business Premium suite and functionality of their AI companion - Copilot - makes it superior at an organization level. The …
    Incentivized
    Chose Apple iCloud
    The biggest thing is Apple doesn't lose versions and changes. With Office 365 and various Google corporate programs, they would track versions — but not well. If someone sat with a file open and later closed it after a colleague had made changes, some of those changes would get …
    Incentivized
    Chose Apple iCloud
    For me Apple iCloud is the superior choice. Google Drive is acceptable but it feels much less safe (to me). I disliked MS Azure and would never use that system.
    Incentivized
    Chose Apple iCloud
    iCloud was the best option for using with our few iOS devices but was an easy choice as it integrates seamlessly.
    Incentivized
    Chose Apple iCloud
    Microsoft OneDrive storage is preferred when using Microsoft applications (Word, Excel) even on Apple devices. All in all I believe Microsoft solutions fare better than Apple one due to their greater flexibility.
    Incentivized
    Microsoft
    Chose Microsoft 365
    Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars.

    However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 (formerly Office 365) and Google Drive have a very similar structure. Both have apps that can provide the same performance. For example, Google Docs and Microsoft Word are alike. Likewise, Google Sheets and Excel, Google Meet and Teams, Google Slide and …
    Incentivized
    Chose Microsoft 365
    Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all …
    Incentivized
    Chose Microsoft 365
    Microsoft is a trusted provider of IT products. The tech support is excellent, and the company will not go away or be sold. Google is too cheap, which means our data would be for sale. There are no news stories about Cortana listening to us like Google, Siri, and Alexa.
    Incentivized
    Chose Microsoft 365
    Price, support, applications, cloud services
    Incentivized
    Chose Microsoft 365
    I have used all the Google and Apple platforms that attempt to do the same thing as Microsoft 365 and none of them stack up to the Microsoft platforms. The other platforms are difficult to navigate and do not generate the same professional documents.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    96%
    Would buy again
    195 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    27 Answers
    97%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    98%
    Happy with the feature set
    198 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    94%
    Lived up to sales and marketing promises
    134 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    95%
    Implementation went as expected
    142 Answers
    Features
    Apple iCloudMicrosoft 365
    File Sharing & Management
    Comparison of File Sharing & Management features of Apple iCloud and Microsoft 365
    Feature
    Apple iCloud
    8.6
    84 Ratings
    2% above category average
    Microsoft 365
    -
    Ratings
    Versioning8.660 Ratings00 Ratings
    Video files8.479 Ratings00 Ratings
    Audio files8.776 Ratings00 Ratings
    Document collaboration8.672 Ratings00 Ratings
    Access control8.771 Ratings00 Ratings
    File search7.676 Ratings00 Ratings
    Device sync9.982 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Apple iCloud and Microsoft 365
    Feature
    Apple iCloud
    8.5
    79 Ratings
    2% below category average
    Microsoft 365
    -
    Ratings
    User and role management7.863 Ratings00 Ratings
    File organization8.375 Ratings00 Ratings
    Device management9.376 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Apple iCloud and Microsoft 365
    Feature
    Apple iCloud
    9.2
    83 Ratings
    6% above category average
    Microsoft 365
    -
    Ratings
    Performance9.383 Ratings00 Ratings
    Reliability9.783 Ratings00 Ratings
    Storage Reports8.766 Ratings00 Ratings
    Best Alternatives
    Apple iCloudMicrosoft 365
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    ownCloud
    Score9.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Apple iCloudMicrosoft 365
    Likelihood to Recommend
    9.0
    (84 ratings)
    8.4
    (262 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.5
    (6 ratings)
    Usability
    8.8
    (30 ratings)
    8.7
    (30 ratings)
    Performance
    8.2
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (20 ratings)
    8.9
    (54 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Apple iCloudMicrosoft 365
    Likelihood to Recommend
    Apple
    Our growing organization uses about 95% Apple hardware. The Apple iCloud functionality across our organization ensures interfaces and synchronization that makes information workflow seamless. The cost structure and limited AI functionality keeps us dependent on products like Microsoft and Google and unable to put all of our cloud "eggs" into the Apple basket.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Pros
    Apple
    • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
    • It stores files (e.g photos) nicely
    • Once it's set up, it's fairly easy to use.
    Incentivized
    Read full review
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Cons
    Apple
    • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
    • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
    • Ability to edit documents on the cloud similar to google docs or some other competitors
    Incentivized
    Read full review
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Likelihood to Renew
    Apple
    It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
    Incentivized
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Apple
    While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Performance
    Apple
    Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Apple
    Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
    Incentivized
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Implementation Rating
    Apple
    No answers on this topic
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Apple
    Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
    Incentivized
    Read full review
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Return on Investment
    Apple
    • Apple's iCloud service can run very slow in countries where they aren't very focussed, like India.
    • Apple did not back up videos over the cloud for a long time and needed manual sync. You will see similar issues like not allowing mobile data for some tasks.
    Incentivized
    Read full review
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    ScreenShots