Neos is a cloud-based legal case management software used to customize and automate workflows while managing all case-related documentation and data.
$99
per month per user (for annual payers)
Webex App
Score 8.6 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
Needles was what we were using before but with Assembly Neos we can work in the office or work remotely with no worries. Assembly Neos is also customizable to meet our specific and unique needs. The ability to integrate other software is also great because is makes for a more …
Neos gives a lot more options. The updates implemented in Neos helped me keep track of cases more easily. Neos was the easiest system to convert to compared to others. I also appreciate that Neos keeps a backup log of our work so we don't have to worry about losing it.
Assembly Neos has a new and improved look. It is spaced out so it is easy on the eyes and the tabs along the left hand side make it easy to navigate to different areas of the program. With Time Matters, everything was very "compact" view wise, and felt like a very old program …
Neos definately has more involved in the program than the others I have used. However, I used those products before we had the technology that we have today.
The only other previous program I used was Needles. Which was incredibly out dated and not as user friendly. I do not have any expierence with any other programs so I cannot give specific feedback.
I haven't used any other products like Neos. Right before joining the company, we used Needles. But I was hired right after the switch to Neos so I cannot speak on Needles.
I personally think that Litify is a little bit better than Neos, but that could be just personal preference. A big thing for me is the easy formatting of Litify. I like that they had a sticky note that would follow you around the claim so that you don't lose your note when …
I have not used any other products other than Assembly Neos, due to our company only having this professional product as our home based to our client's day to day use.
We selected NEOS because we had heard from other firms that it was great and very useful, especially geared to personal injury. This made us very excited until we realized that, for the small size of our firm, NEOS was not for us.
Neos stands out strongly against other case management software programs due to its consistent and frequent updates. Most software updates occur once a quarter or even once a year. I feel like I'm receiving a message from Neos Assembly once a week, advising that a new feature …
Much better integration with phones and video terminals. End-to-end encryption and ease of use. Many things are much easier and more intuitive to do in Cisco Webex. Convenient management of security policies for the entire organization. Easily join a meeting from any device or …
The Webex App is much more intuitive to use. It allows us to connect wirelessly to a video camera much faster, with just one click. Furthermore, its integrations are very beneficial for our daily work.
We do use Teams for internal communications, but for external communications with vendors, contractors, etc., Webex has way more features to have productive meeting sessions. And aside from Teams, it has the lowest per-user cost with a great option for a full bundle of $25. It …
During a meeting, I can pause screen sharing without needing to remove it. Voice cancellation is amazing in Webex, whereas Teams includes all noises. The organization of teams and groups, as well as calling and messaging, is way better. more widely used and can be accessed even …
Slack is nice, but Webex App pairs better with my Dell computer in my opinion. It is really easy to use. All of my peers seem to enjoy it as well. It is very easy to compare notes, share feedback, and plan out a sales process from the confines of my own home.
Webex app is being adopted in our manufacturing organization from decade and they are very habitual to use Webex rather than using other new app. Instant chat, file sharing, video calls or even setup meetings are so up to mark and simple that users across organization are using …
I enjoy how it Webex can be used solely for phone calls or clients. I do use teams as my main source of communication for staff. So it is nice to have separate apps for different areas of my work life. I do wish there was a way to tell who was active or online. This would help …
When we need to message the client directly from their file, it helps us keep track of when we last spoke with the client and manage any necessary information. Also, being able to see any changes made to the cases. I have not seen a less appropriate scenario. I feel like every improvement made in Neos has worked for the best.
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
Stores large files/allows for large files to be easily accessed and pulled up
The Assembly Neos tagging feature in the notes section has been incredibly helpful in keeping assignments organized and directing coworkers to certain case files
The tabs in the Documents section are very detailed and help keep large case files organized
The display of each file is easy to look at and organized, even when the files are very big or busy
Sometimes the updates are rolled out without a law firm minded person testing them. You can tell that technically they are well thought out, but when put to use in a firm setting, there are things that could have been easily identified by firm users and fixed before the initial roll out.
The wish list is a great idea, but when there are features to specific things that are not working, I would rather that be fixed to make that function usable rather than being told to put it on the wish list to possibly be fixed later on.
The integration with Microsoft typically works seamlessly. However we have been having more and more issues with the outlook integration.
I LOVE NEOS CLIENT SOFTWARE. I've been a paralegal for 30 years, and saw the technology go from hard files, to digital; and then from using Outlook and Excel to track everything to Needles, and then finally to Neos. I love Needles, but Neos is even better. It is the best client database I've used
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
This software deserves a ten not only because of the quality of the product you will get a the point of purchase, but also because it always improving on its features constantly. This software was very easy to learn compared to other programs that requires a prolonged acclimation time. I think it says a lot to have a tab or a spreadsheet for every instance in the litigation process.
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
Assembly Neos support is top tier. Within minutes, sometimes even seconds after submitting a ticket for help, someone from Assembly Neos is calling to help. The staff has always been extremely nice and so helpful. They always take their time explaining things and helping us to solve whatever problem we may have
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
I would rate the in-person training 9/10. The session was highly interactive, providing opportunities for real-time questions and hands-on experience, which made the learning process more engaging. The trainer was knowledgeable, addressing our specific needs and ensuring that all participants fully understood the material. The structured approach and practical exercises helped reinforce key concepts. However, allocating more time for hands-on practice and group discussions could have further improved the overall experience, making it even more effective.
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
Needles was what we were using before but with Assembly Neos we can work in the office or work remotely with no worries. Assembly Neos is also customizable to meet our specific and unique needs. The ability to integrate other software is also great because is makes for a more streamlined and seamless work flow.
Much better integration with phones and video terminals. End-to-end encryption and ease of use. Many things are much easier and more intuitive to do in Cisco Webex. Convenient management of security policies for the entire organization. Easily join a meeting from any device or browser. Support for additional features on local communication devices.
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
Webex App has really helped in implementing virtual work or working from home, thereby increasing the productivity by saving the traveling time to office. So, it's hard to express it in some measurable matrix, but for sure it has increased the productivity and also, the better document sharing and presentation tools, helps the meeting to be very crisp and super productive.
