Atlassian Confluence vs. Diligent Boards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.0 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Diligent Boards
Score 9.3 out of 10
N/A
Diligent’s Board & Leadership Collaboration solution is built to provide organizations everything they need to drive digitization and operational excellence for board, committee, and executive meetings. Directors and executives can leverage real-time communication, secure collaboration, governance approval workflows and intelligence to power smart decisions. More broadly, Diligent solutions aim to provide a growth trajectory on the path to good governance and bundle capabilities that support…N/A
Pricing
Atlassian ConfluenceDiligent Boards
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ConfluenceDiligent Boards
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.
More Pricing Information
Community Pulse
Atlassian ConfluenceDiligent Boards
Top Pros
Top Cons
Features
Atlassian ConfluenceDiligent Boards
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
109 Ratings
12% below category average
Diligent Boards
-
Ratings
Task Management5.987 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation5.858 Ratings00 Ratings
Mobile Access7.682 Ratings00 Ratings
Search7.0107 Ratings00 Ratings
Visual planning tools7.686 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.7
109 Ratings
4% below category average
Diligent Boards
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.0107 Ratings00 Ratings
Discussions6.0101 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.0101 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.6
109 Ratings
6% below category average
Diligent Boards
-
Ratings
Versioning7.692 Ratings00 Ratings
Video files7.469 Ratings00 Ratings
Audio files7.463 Ratings00 Ratings
Document collaboration8.4104 Ratings00 Ratings
Access control8.4102 Ratings00 Ratings
Advanced security features8.478 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings
Device sync7.048 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceDiligent Boards
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
Dropbox DocSend
Dropbox DocSend
Score 9.4 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Dropbox DocSend
Dropbox DocSend
Score 9.4 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluenceDiligent Boards
Likelihood to Recommend
8.0
(126 ratings)
9.3
(69 ratings)
Likelihood to Renew
9.9
(19 ratings)
9.4
(7 ratings)
Usability
9.0
(13 ratings)
8.7
(6 ratings)
Availability
9.0
(3 ratings)
9.1
(1 ratings)
Performance
8.0
(5 ratings)
9.1
(1 ratings)
Support Rating
5.4
(25 ratings)
9.2
(66 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
8.8
(4 ratings)
8.1
(4 ratings)
Configurability
6.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
8.0
(4 ratings)
9.1
(1 ratings)
Product Scalability
8.0
(2 ratings)
9.1
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
8.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Atlassian ConfluenceDiligent Boards
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Diligent Corporation
Diligent is pricey, so it is suitable for large-size organizations with sufficient funding. Universities and colleges would be good clients. Diligent is not suitable for small organizations or not-for-profit organizations due to the pricing. There are other options to distribute and share documents, such as Google format, so I think pricing is the key to expand the market for Diligent.
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Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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Diligent Corporation
  • Diligent Boards outlines each meeting and agenda really well making navigating a meeting easy to do.
  • Diligent Boards has a great Resource Center that allows the filing of materials that can be viewed by all users after Board and Committee meetings to easily access Policies, Charters, Appointments, etc.
  • Diligent Boards is so easy to use and intuitive for first time users.
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Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Diligent Corporation
  • I am using one click, it would be nice to see what board members see
  • I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
  • Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.
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Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Diligent Corporation
We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
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Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Diligent Corporation
Because it is extremely user friendly and you don't have to be a technical genius to use the product
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Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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Diligent Corporation
Great service!
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Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Diligent Corporation
Quick service, specially on loading.
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Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Diligent Corporation
As previously stated, I applaud how effective the customer service team was during the onboarding process. They communicated effectively and offered around-the-clock assistance. The training sessions are also useful and allow you to learn at your own pace. They are also willing to set up time to discuss any concerns.
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Online Training
Atlassian
No answers on this topic
Diligent Corporation
The training was executed through a Deligent meber.
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Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Diligent Corporation
The training offerings are much better than they used to be 5 years ago. Kudos to that!
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Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
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Diligent Corporation
While they can be more expensive than other providers. Their product just stands head and tall above the rest. It would be hard to convince our board to move away from Diligent. They are also continuously updating, improving and offering new features and gives the customer opportunities to provide feedback.
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Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Diligent Corporation
It is really worth it.
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Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Diligent Corporation
  • Ease of dissmeniation and administration of packages (errors can be easily corrected)
  • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
  • Keeping records of meetings, doing searches for information has become easier and less time consuming
Read full review
ScreenShots

Diligent Boards Screenshots

Screenshot of Preparation for board, committee and executive meetings, whether in person, virtual or a hybrid of the two.Screenshot of Collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.