What users are saying about
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Top Rated
1574 Ratings
106 Ratings

Confluence

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Top Rated
1574 Ratings
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Score 8.2 out of 100
106 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Atlassian Confluence ranks higher in 1 feature set: Communication
  • Discord ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.5

Confluence

75%
8.7

Discord

87%
Discord ranks higher in 5/7 features

Task Management

7.6
76%
82 Ratings
8.3
83%
4 Ratings

Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
21 Ratings
10.0
100%
1 Rating

Workflow Automation

8.0
80%
54 Ratings
7.3
73%
2 Ratings

Mobile Access

6.9
69%
80 Ratings
9.4
94%
11 Ratings

Search

7.8
78%
102 Ratings
8.1
81%
9 Ratings

Visual planning tools

7.5
75%
81 Ratings
9.3
93%
2 Ratings

Communication

8.0

Confluence

80%
7.7

Discord

77%
Discord ranks higher in 5/8 features

Chat

6.4
64%
15 Ratings
9.8
98%
13 Ratings

Notifications

8.6
86%
102 Ratings
9.1
91%
12 Ratings

Discussions

7.9
79%
96 Ratings
9.4
94%
13 Ratings

Surveys

7.0
70%
15 Ratings
7.9
79%
8 Ratings

Internal knowledgebase

9.3
93%
96 Ratings
8.9
89%
5 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
8.6
86%
2 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
4.0
40%
1 Rating

Integrates with Outlook

9.6
96%
10 Ratings
4.0
40%
1 Rating

File Sharing & Management

8.2

Confluence

82%
8.9

Discord

89%
Discord ranks higher in 5/8 features

Versioning

8.6
86%
88 Ratings
9.9
99%
4 Ratings

Video files

7.7
77%
65 Ratings
7.2
72%
13 Ratings

Audio files

8.0
80%
59 Ratings
7.8
78%
12 Ratings

Document collaboration

8.5
85%
99 Ratings
8.9
89%
4 Ratings

Access control

8.8
88%
97 Ratings
7.7
77%
6 Ratings

Advanced security features

8.5
85%
73 Ratings
9.8
98%
3 Ratings

Integrates with Google Drive

7.9
79%
46 Ratings
10.0
100%
1 Rating

Device sync

8.0
80%
45 Ratings
9.7
97%
5 Ratings

Attribute Ratings

  • Discord is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
121 Ratings
9.8

Discord

98%
13 Ratings

Likelihood to Renew

9.7

Confluence

97%
19 Ratings

Discord

N/A
0 Ratings

Usability

8.3

Confluence

83%
12 Ratings
10.0

Discord

100%
1 Rating

Availability

9.0

Confluence

90%
5 Ratings

Discord

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Discord

N/A
0 Ratings

Support Rating

6.6

Confluence

66%
45 Ratings
9.2

Discord

92%
3 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings

Discord

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Discord

N/A
0 Ratings

Likelihood to Recommend

Confluence

Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Hari kapse | TrustRadius Reviewer

Discord

It's really created when you want to voice something to many people at once without being a massive mess of a chat room. It's a great place for people to find support without having personal information involved. It's limited sometimes with certain features at the free limit. I wish there were more tips from the company as to how to grow Discord and best practices.
Anonymous | TrustRadius Reviewer

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Discord

  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
Jeff Huisjen | TrustRadius Reviewer

Cons

Confluence

  • Some of the components can be a little clunky to use and configure on pages.
  • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
Anonymous | TrustRadius Reviewer

Discord

  • change profile name /details for different channels
  • how to find other communities
  • getting mass adoption - business clients don't use discord
Laura Glover | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$4.99 per month

Discord Editions & Modules

Edition
Discord Nitro$9.991
Discord Nitro Classic$4.991
  1. per month
Additional Pricing Details
16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Discord

Discord 10.0
Based on 1 answer
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
Phil Haldane | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 6.6
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Discord

Discord 9.2
Based on 3 answers
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
Josh Kim | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Discord

Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers. I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners being able to read every single message regardless of which server you're on)
Su Kaygun Sayran | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Discord

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Discord

  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Jeff Huisjen | TrustRadius Reviewer

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