Atlassian Confluence vs. PandaDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
PandaDoc
Score 8.6 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$35
per month per seat
Pricing
Atlassian ConfluencePandaDoc
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Starter
$35
per month per seat
Business
$65
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
ConfluencePandaDoc
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
More Pricing Information
Community Pulse
Atlassian ConfluencePandaDoc
Considered Both Products
Confluence

No answer on this topic

PandaDoc
Chose PandaDoc
PandaDoc had better contract creation tools, created richer content, and had a more modern look and feel.
Features
Atlassian ConfluencePandaDoc
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
11% below category average
PandaDoc
-
Ratings
Task Management7.1125 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation6.389 Ratings00 Ratings
Mobile Access6.7116 Ratings00 Ratings
Search6.8155 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
PandaDoc
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
PandaDoc
-
Ratings
Versioning8.2135 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings
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Atlassian ConfluencePandaDoc
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Score 9.2 out of 10
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluencePandaDoc
Likelihood to Recommend
8.2
(173 ratings)
8.6
(329 ratings)
Likelihood to Renew
9.0
(21 ratings)
9.1
(18 ratings)
Usability
8.0
(61 ratings)
8.3
(23 ratings)
Availability
9.0
(3 ratings)
9.1
(4 ratings)
Performance
8.0
(5 ratings)
9.6
(21 ratings)
Support Rating
5.4
(25 ratings)
6.1
(23 ratings)
Implementation Rating
8.8
(4 ratings)
6.3
(4 ratings)
Configurability
6.0
(1 ratings)
2.8
(3 ratings)
Ease of integration
8.0
(4 ratings)
9.0
(20 ratings)
Product Scalability
8.0
(2 ratings)
8.6
(4 ratings)
Vendor post-sale
8.0
(1 ratings)
9.7
(20 ratings)
Vendor pre-sale
8.0
(1 ratings)
6.7
(4 ratings)
User Testimonials
Atlassian ConfluencePandaDoc
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
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PandaDoc
Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
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Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
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PandaDoc
  • Allows clients to remotely execute documents.
  • Tracks the progress of document execution.
  • Emails clients to remind them to sign documents so we don't have to follow up.
  • Emails us when documents have been fully executed.
  • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
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PandaDoc
  • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
  • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
  • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
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Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
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Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
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PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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PandaDoc
We haven't had any real issues regarding downtime as of yet.
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Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
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PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
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Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
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PandaDoc
We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
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Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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PandaDoc
It's scalable
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Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
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PandaDoc
  • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
  • We have been able to find older documents very easily.
  • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
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ScreenShots

PandaDoc Screenshots

Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.