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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Redmine

    Score7.2 out of 10
    N/ARedmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.

    $0

    per month

    Pricing
    Atlassian JiraRedmine
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraRedmine
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Atlassian JiraRedmine
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

    Redmine is a mess, don't bother. The …
    Incentivized
    Chose Atlassian Jira
    Redmine is much more intuitive and user friendly. Jira certainly has more advanced features and a plethora of plugins for any sort of need.
    Especially for programming teams, Jira is more suitable to track the project.
    Incentivized
    Chose Atlassian Jira
    Redmine was used at the very beginning when we were a really small team.
    Pivotal Tracker was next, and although it has a better UX features, it lacks the ability to manage big projects in parallel (at least back in the days).
    Jira is far more flexible for adjustments to our …
    Incentivized
    Chose Atlassian Jira
    Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to …
    Incentivized
    Chose Atlassian Jira
    Jira Software works for many development environments, has custom workflows, is friendly, stable, robust, and can be integrated with the most recognized DevOps tools on the market.

    Incentivized
    Chose Atlassian Jira
    Jira has more features and is more flexible. It has features specifically designed for agile/Scrum-based methodologies which made it very appealing to us.
    Incentivized
    Chose Atlassian Jira
    JIRA was already in place; there wasn't a good reason to switch to something else. We just needed to work on refining our processes and clean up the existing structure so that we could make progress on our SDLC while getting our MVP out the door. If you are really starting …
    Incentivized
    Open Source
    Chose Redmine
    SysAid and Jira appear to be better alternatives, but they are expensive compared to Redmine, which is free. They are also not as easy to configure, compared to Redmine.
    Incentivized
    Chose Redmine
    Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project …
    Incentivized
    Chose Redmine
    As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small …
    Incentivized
    Chose Redmine
    Redmine has a lot of the same functionality but is much easier to use. The project tends to have functions that only the most advanced PM would even look at. JIRA is easier to deploy in a cloud/managed environment: it also has better "apps" support. However, Redmine benefits …
    Incentivized
    Chose Redmine
    Redmine is a low-cost solution for companies that need JIRA
    Incentivized
    Chose Redmine
    JIRA is new: it is easier to deploy in a cloud/managed environment: it also has better "apps" support.
    However, Redmine benefits from maturity, as well as a large base of experts who manage Redmine on a constant basis. Additionally, Redmine is fairly "easy" to set up: as long …
    Incentivized
    Chose Redmine
    JIRA is currently the gold standard here, but it has a pretty substantial subscription price based on the number of accounts you need to create. JIRA gets pricey, very quickly.

    Incentivized
    Chose Redmine
    It can beat other services only as free, open source solution. Right now we've moved to JIRA, and Redmine only stays on as an archive and is used by our editor's department.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    Features
    Atlassian JiraRedmine
    Project Management
    Comparison of Project Management features of Atlassian Jira and Redmine
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Redmine
    8.2
    13 Ratings
    7% above category average
    Task Management8.765 Ratings10.013 Ratings
    Resource Management7.963 Ratings7.012 Ratings
    Gantt Charts7.149 Ratings9.012 Ratings
    Scheduling7.858 Ratings7.011 Ratings
    Workflow Automation7.861 Ratings10.09 Ratings
    Team Collaboration8.564 Ratings10.012 Ratings
    Support for Agile Methodology8.765 Ratings6.910 Ratings
    Support for Waterfall Methodology7.950 Ratings8.010 Ratings
    Document Management6.954 Ratings10.011 Ratings
    Email integration7.855 Ratings8.010 Ratings
    Mobile Access7.044 Ratings5.59 Ratings
    Timesheet Tracking7.744 Ratings9.011 Ratings
    Change request and Case Management8.149 Ratings7.012 Ratings
    Budget and Expense Management7.136 Ratings7.011 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Redmine
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Redmine
    8.0
    8 Ratings
    4% above category average
    Quotes/estimates7.732 Ratings7.33 Ratings
    Invoicing8.125 Ratings7.82 Ratings
    Project & financial reporting7.436 Ratings9.06 Ratings
    Integration with accounting software7.427 Ratings7.92 Ratings
    Best Alternatives
    Atlassian JiraRedmine
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraRedmine
    Likelihood to Recommend
    8.3
    (254 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (79 ratings)
    10.0
    (2 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    6.5
    (3 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraRedmine
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Open Source
    Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Open Source
    • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
    • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
    • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Open Source
    • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
    • It's not particularly designed to support agile-based project management methodologies such as Scrum.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Open Source
    Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Open Source
    Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Open Source
    Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Open Source
    • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
    • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
    Incentivized
    Read full review
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