Atlassian Jira vs. Redmine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Redmine
Score 7.2 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
Pricing
Atlassian JiraRedmine
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraRedmine
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atlassian JiraRedmine
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
Redmine was used at the very beginning when we were a really small team.
Pivotal Tracker was next, and although it has a better UX features, it lacks the ability to manage big projects in parallel (at least back in the days).
Jira is far more flexible for adjustments to our …
Chose Atlassian Jira
Redmine is much more intuitive and user friendly. Jira certainly has more advanced features and a plethora of plugins for any sort of need.
Especially for programming teams, Jira is more suitable to track the project.
Chose Atlassian Jira
I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

Redmine is a mess, don't bother. The …
Chose Atlassian Jira
Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to …
Chose Atlassian Jira
Jira Software works for many development environments, has custom workflows, is friendly, stable, robust, and can be integrated with the most recognized DevOps tools on the market.

Chose Atlassian Jira
Jira has more features and is more flexible. It has features specifically designed for agile/Scrum-based methodologies which made it very appealing to us.
Chose Atlassian Jira
JIRA was already in place; there wasn't a good reason to switch to something else. We just needed to work on refining our processes and clean up the existing structure so that we could make progress on our SDLC while getting our MVP out the door. If you are really starting …
Redmine
Chose Redmine
SysAid and Jira appear to be better alternatives, but they are expensive compared to Redmine, which is free. They are also not as easy to configure, compared to Redmine.
Chose Redmine
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project …
Chose Redmine
As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small …
Chose Redmine
Redmine has a lot of the same functionality but is much easier to use. The project tends to have functions that only the most advanced PM would even look at. JIRA is easier to deploy in a cloud/managed environment: it also has better "apps" support. However, Redmine benefits …
Chose Redmine
JIRA is new: it is easier to deploy in a cloud/managed environment: it also has better "apps" support.
However, Redmine benefits from maturity, as well as a large base of experts who manage Redmine on a constant basis. Additionally, Redmine is fairly "easy" to set up: as long …
Chose Redmine
JIRA is currently the gold standard here, but it has a pretty substantial subscription price based on the number of accounts you need to create. JIRA gets pricey, very quickly.

Chose Redmine
It can beat other services only as free, open source solution. Right now we've moved to JIRA, and Redmine only stays on as an archive and is used by our editor's department.
Features
Atlassian JiraRedmine
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
32 Ratings
2% above category average
Redmine
8.2
13 Ratings
7% above category average
Task Management8.831 Ratings10.013 Ratings
Resource Management7.730 Ratings7.012 Ratings
Gantt Charts7.422 Ratings9.012 Ratings
Scheduling7.829 Ratings7.011 Ratings
Workflow Automation8.330 Ratings10.09 Ratings
Team Collaboration8.431 Ratings10.012 Ratings
Support for Agile Methodology8.832 Ratings6.910 Ratings
Support for Waterfall Methodology8.026 Ratings8.010 Ratings
Document Management6.826 Ratings10.011 Ratings
Email integration8.028 Ratings8.010 Ratings
Mobile Access7.023 Ratings5.59 Ratings
Timesheet Tracking7.623 Ratings9.011 Ratings
Change request and Case Management8.024 Ratings7.012 Ratings
Budget and Expense Management6.917 Ratings7.011 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
17 Ratings
2% below category average
Redmine
8.0
8 Ratings
6% above category average
Quotes/estimates7.515 Ratings7.33 Ratings
Invoicing7.611 Ratings7.82 Ratings
Project & financial reporting7.215 Ratings9.06 Ratings
Integration with accounting software7.313 Ratings7.92 Ratings
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Enterprises
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User Ratings
Atlassian JiraRedmine
Likelihood to Recommend
8.3
(219 ratings)
9.0
(13 ratings)
Likelihood to Renew
8.0
(36 ratings)
-
(0 ratings)
Usability
7.8
(60 ratings)
10.0
(2 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
6.5
(3 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraRedmine
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Open Source
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Open Source
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Open Source
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Open Source
No answers on this topic
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Open Source
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Open Source
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Open Source
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Open Source
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Open Source
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Open Source
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Open Source
No answers on this topic
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Open Source
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
Read full review
Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Open Source
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Open Source
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Open Source
  • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
  • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
Read full review
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