Auvik vs LogicMonitor

• Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
• Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
• Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.

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• The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
• The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
• The UI is quick.
• The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.

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• Feature request platform needs more management, I see lots of duplicates.
• Pressing enter after typing my password should move to the 2FA screen, seems like an easy fix but still not.
• Deploy on an RPi! Making sub-100$ Auvik appliances would be great instead of relying on workstations or containers.

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• Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
• Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
• It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.

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• the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.

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• LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
• Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
• Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.

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