What users are saying about
Auvik
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Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 105 reviews and ratings
Top Rated
191 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 191 reviews and ratings
Feature Set Ratings
Network Performance Monitoring
7.6
Auvik
76%

LogicMonitor
Feature Set Not Supported
N/A
Auvik ranks higher in 10/10 features
Auvik ranks higher in 10/10 features
Automated network device discovery
8.1
81%
83 Ratings

N/A
0 Ratings
Network monitoring
8.3
83%
83 Ratings

N/A
0 Ratings
Baseline threshold calculation
7.5
75%
66 Ratings

N/A
0 Ratings
Alerts
7.9
79%
82 Ratings

N/A
0 Ratings
Network capacity planning
7.2
72%
67 Ratings

N/A
0 Ratings
Packet capture analysis
7.1
71%
51 Ratings

N/A
0 Ratings
Network mapping
8.0
80%
81 Ratings

N/A
0 Ratings
Customizable reports
6.7
67%
60 Ratings

N/A
0 Ratings
Wireless infrastructure monitoring
7.4
74%
67 Ratings

N/A
0 Ratings
Hardware health monitoring
7.6
76%
77 Ratings

N/A
0 Ratings
Attribute Ratings
- Auvik is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
- LogicMonitor is rated higher in 2 areas: Usability, Performance
- Auvik and LogicMonitor are tied in 2 areas: Availability, Product Scalability
Likelihood to Recommend
9.0
Auvik
90%
96 Ratings

8.6
LogicMonitor
86%
123 Ratings
Likelihood to Renew
9.6
Auvik
96%
2 Ratings

8.9
LogicMonitor
89%
4 Ratings
Usability
7.3
Auvik
73%
1 Rating

7.9
LogicMonitor
79%
24 Ratings
Availability
9.1
Auvik
91%
1 Rating

9.1
LogicMonitor
91%
1 Rating
Performance
8.2
Auvik
82%
1 Rating

9.1
LogicMonitor
91%
1 Rating
Support Rating
9.4
Auvik
94%
4 Ratings

8.3
LogicMonitor
83%
108 Ratings
In-Person Training
Auvik
N/A
0 Ratings

8.2
LogicMonitor
82%
1 Rating
Online Training
Auvik
N/A
0 Ratings

7.3
LogicMonitor
73%
1 Rating
Implementation Rating
Auvik
N/A
0 Ratings

9.1
LogicMonitor
91%
5 Ratings
Product Scalability
9.1
Auvik
91%
1 Rating

9.1
LogicMonitor
91%
1 Rating
Likelihood to Recommend
Auvik
We find Auvik is well suited for smaller networks. Larger networks tend to get cluttered in the dashboard. You can zoom in but the 64,000 foot view can look overwhelming. The ability to filer network segments was eyeopening in the presentation and will be something we will likely start following up on
Engineering Architect
ZCorumInformation Technology & Services, 51-200 employees
LogicMonitor
LogicMonitor is a great and easy to use monitoring software. It is not a heavy utilization product or an agent based product which allows you to isolate it from the environment. It is great for basic monitoring. Because it can leverage API's, it can read Active Directory as well as configs on switches.

Verified User
Manager in Information Technology
Oil & Energy Company, 5001-10,000 employeesPros
Auvik
- Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
- Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
- Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.

Verified User
Supervisor in Information Technology
Information Technology & Services Company, 5001-10,000 employeesLogicMonitor
- The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
- The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
- The UI is quick.
- The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
Server and Cloud Engineer
OnPoint GroupConsumer Services, 1001-5000 employees
Cons
Auvik
- Feature request platform needs more management, I see lots of duplicates.
- Pressing enter after typing my password should move to the 2FA screen, seems like an easy fix but still not.
- Deploy on an RPi! Making sub-100$ Auvik appliances would be great instead of relying on workstations or containers.
Project Specialist
Skycomp Solutions IncInformation Technology & Services, 11-50 employees
LogicMonitor
- Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
- Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
- It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
DBA Manager
DealerSocketAutomotive, 1001-5000 employees
Pricing Details
Auvik
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Auvik Editions & Modules
—
Additional Pricing Details
—LogicMonitor
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
LogicMonitor Editions & Modules
Edition
Pro (up to 199 devices) | Contact sales team |
---|---|
Enterprise (200+ devices) | Contact sales team |
Website Monitoring | Contact sales team |
- none
Additional Pricing Details
Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.Likelihood to Renew
Auvik
Auvik 9.6
Based on 2 answers
Because it's an amazing product.
Systems Engineer
Intrust ITInformation Technology & Services, 51-200 employees
LogicMonitor
LogicMonitor 8.9
Based on 4 answers
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
IT Network Manager
Sinclair Services CompanyOil & Energy, 5001-10,000 employees
Usability
Auvik
Auvik 7.3
Based on 1 answer
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesLogicMonitor
LogicMonitor 7.9
Based on 24 answers
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
Infrastructure Engineer
McWane, Inc.Building Materials, 5001-10,000 employees
Reliability and Availability
Auvik
Auvik 9.1
Based on 1 answer
We have never had a major outage or impact that was noticeable.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesLogicMonitor
LogicMonitor 9.1
Based on 1 answer
No answer on this topic is available.
Performance
Auvik
Auvik 8.2
Based on 1 answer
Pages can be slow to load on larger sites but tends to be fine for most clients.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesLogicMonitor
LogicMonitor 9.1
Based on 1 answer
No answer on this topic is available.
Support Rating
Auvik
Auvik 9.4
Based on 4 answers
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.

Verified User
Manager in Information Technology
Information Technology & Services Company, 51-200 employeesLogicMonitor
LogicMonitor 8.3
Based on 108 answers
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
Senior Network Engineer
Hall County Board of EducationEducation Management, 1001-5000 employees
In-Person Training
Auvik
No score
No answers yet
No answers on this topic
LogicMonitor
LogicMonitor 8.2
Based on 1 answer
Add good training
Senior Director, US Operations
OptimalPlusSemiconductors, 201-500 employees
Online Training
Auvik
No score
No answers yet
No answers on this topic
LogicMonitor
LogicMonitor 7.3
Based on 1 answer
The training is good but room to improve
Senior Director, US Operations
OptimalPlusSemiconductors, 201-500 employees
Implementation Rating
Auvik
No score
No answers yet
No answers on this topic
LogicMonitor
LogicMonitor 9.1
Based on 5 answers
The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
IT Network Manager
Sinclair Services CompanyOil & Energy, 5001-10,000 employees
Alternatives Considered
Auvik
Coding your own network monitors won't scale up without a team. I would rather do less work for more time aka money. What's more to say here, Auvik is a GUI, Monitor, Reporting system, Remote access tool, Password storage, mass tool, and more all in one, well worth the price tag.
Managed Services Engineer
LogicallyInformation Technology & Services, 201-500 employees
LogicMonitor
We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.

Verified User
Employee in Information Technology
Education Management Company, 1001-5000 employeesScalability
Auvik
Auvik 9.1
Based on 1 answer
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring.On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesLogicMonitor
LogicMonitor 9.1
Based on 1 answer
No answer on this topic is available.
Return on Investment
Auvik
- the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
Platform Operations Consultant
ADITSInformation Technology & Services, 11-50 employees
LogicMonitor
- LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
- Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
- Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.

Verified User
Manager in Information Technology
Information Technology & Services Company, 51-200 employees