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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Auvik

    Score8.8 out of 10
    N/AAuvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    AuvikLogicMonitor
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    AuvikLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    AuvikLogicMonitor
    Considered Both Products
    Auvik Networks Inc.
    Chose Auvik
    Auvik was was simpler to configure and utilize. Less noise, less configuration, and more user-friendly. We moved from LogicMonitor due to be being overkill for us and too much time commitment to get things online and functional. Auvik network scanning and automatic discovery …
    Incentivized
    Chose Auvik
    Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If …
    Incentivized
    Chose Auvik
    Auvik was better in two key respects: MSP-friendly pricing and also in the ability for less experienced technicians to set it up and use it.
    Incentivized
    Chose Auvik
    It's just easier to use and the support is wonderful.
    Incentivized
    Chose Auvik
    Auvik has a been recommended by other companies we have relation with and we started using it as the test. However we are using it more than we ever thought!
    Incentivized
    Chose Auvik
    Much easier to install and use, great prebuilt monitoring configurations, cheaper than other paid platforms
    Incentivized
    LogicMonitor
    Chose LogicMonitor
    Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is …
    Incentivized
    Chose LogicMonitor
    SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
    Incentivized
    Chose LogicMonitor
    Auvik was much more simple to use, and the graphical representation of the network topology was very useful for networking. LogicMonitor definitely has the upper hand in the amount of information you can manage, however.
    Incentivized
    Chose LogicMonitor
    • Auvik and LogicMonitor are very different, but certainly competitors. Both solutions provide alerting. Auvik focuses on network equipment (firewalls, switches, etc), whereas LogicMonitor is more a jack of all trades alerting platform including servers, VMware, and websites.
    • For…
    Incentivized
    Chose LogicMonitor
    We used LogicMonitor and ended up switching to Auvik for a variety of price, performance, and integration reasons. LogicMonitor did not suit us as an MSP.
    Incentivized
    Chose LogicMonitor
    We replaced Auvik with LogicMonitor. Their product dev went stale and did not fulfill some of our requests when we signed up with them some years ago.
    Incentivized
    Chose LogicMonitor
    We currently use both Passler PRTG and Logic Monitor, we were looking for something to replace PRTG with and thought that we found the correct tool in Auvik. We quickly realized that Auvik was very easy to stand up, but once up it would take an army of engineers to configure …
    Incentivized
    Chose LogicMonitor
    SaaS monitoring makes so much sense. Why run your monitoring inside the same environment you're trying to monitor, and how do you monitor your on prem monitoring if there's an outage affecting your own infrastructure? Whilst LogicMonitor isn't a specific point solution so …
    Incentivized
    Chose LogicMonitor
    Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was …
    Incentivized
    Chose LogicMonitor
    Again, I really want to say how much I like the customization options with LogicMonitor when compared to previous solutions I've worked with. Also want to call out the fact that the deployment and configuration in new managed environments take less of our team's time to …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    115 Answers
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    94 Answers
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    116 Answers
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    78 Answers
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    94 Answers
    93%
    Implementation went as expected
    80 Answers
    Features
    AuvikLogicMonitor
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Auvik and LogicMonitor
    Feature
    Auvik
    7.9
    106 Ratings
    0% below category average
    LogicMonitor
    -
    Ratings
    Automated network device discovery9.6105 Ratings00 Ratings
    Network monitoring8.8106 Ratings00 Ratings
    Baseline threshold calculation7.883 Ratings00 Ratings
    Alerts8.6105 Ratings00 Ratings
    Network capacity planning7.683 Ratings00 Ratings
    Packet capture analysis7.065 Ratings00 Ratings
    Network mapping8.4104 Ratings00 Ratings
    Customizable reports5.678 Ratings00 Ratings
    Wireless infrastructure monitoring7.485 Ratings00 Ratings
    Hardware health monitoring8.296 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Auvik and LogicMonitor
    Feature
    Auvik
    -
    Ratings
    LogicMonitor
    7.0
    1 Ratings
    19% below category average
    Remote monitoring00 Ratings7.01 Ratings
    Best Alternatives
    AuvikLogicMonitor
    Small Businesses
    PingPlotter
    Score8.7 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    PingPlotter
    Score8.7 out of 10
    Datadog
    Score8.8 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AuvikLogicMonitor
    Likelihood to Recommend
    8.3
    (118 ratings)
    8.9
    (181 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    8.0
    (9 ratings)
    Usability
    7.3
    (1 ratings)
    7.3
    (31 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.7
    (4 ratings)
    6.0
    (110 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    AuvikLogicMonitor
    Likelihood to Recommend
    Auvik Networks Inc.
    Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
    Incentivized
    Read full review
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Pros
    Auvik Networks Inc.
    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Incentivized
    Read full review
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    Auvik Networks Inc.
    • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
    • Better global settings that can be pushed to multiple client organizations
    • Security groups/RBAC for user permissions across multiple clients
    • Ability to change the URL
    Incentivized
    Read full review
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Likelihood to Renew
    Auvik Networks Inc.
    Because it's an amazing product.
    Incentivized
    Read full review
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Usability
    Auvik Networks Inc.
    The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
    Incentivized
    Read full review
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Reliability and Availability
    Auvik Networks Inc.
    We have never had a major outage or impact that was noticeable.
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Performance
    Auvik Networks Inc.
    Pages can be slow to load on larger sites but tends to be fine for most clients.
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Support Rating
    Auvik Networks Inc.
    Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
    Incentivized
    Read full review
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    In-Person Training
    Auvik Networks Inc.
    No answers on this topic
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    Auvik Networks Inc.
    No answers on this topic
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Implementation Rating
    Auvik Networks Inc.
    No answers on this topic
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Alternatives Considered
    Auvik Networks Inc.
    Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
    Read full review
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Auvik Networks Inc.
    No answers on this topic
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Scalability
    Auvik Networks Inc.
    Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Professional Services
    Auvik Networks Inc.
    No answers on this topic
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Return on Investment
    Auvik Networks Inc.
    • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
    Incentivized
    Read full review
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    ScreenShots

    Auvik Screenshots

    Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.