What users are saying about
6 Ratings
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Top Rated
178 Ratings
6 Ratings
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Score 7.3 out of 100

LogicMonitor

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Top Rated
178 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Auvik

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.
Drew Hackworth | TrustRadius Reviewer

LogicMonitor

This has been a wonderful replacement for SolarWinds. The GUI is more user-friendly and the dashboards present eye-pleasing graphics for those who come by and see them up on displays. The flexibility of the alerts and escalation chains is definitely a plus. This has allowed us to tailor alerts for each of our division's needs.
Martin Sims | TrustRadius Reviewer

Pros

Auvik

  • Setup is easy
  • Integrates with Connectwise
  • Integrates with IT Glue
Jeff Aiken | TrustRadius Reviewer

LogicMonitor

  • The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
  • The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
  • The UI is quick.
  • The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
Tyler Cook | TrustRadius Reviewer

Cons

Auvik

  • SNMP traps (not an advertised feature)
  • Endpoint monitoring (not an advertised feature)
Drew Hackworth | TrustRadius Reviewer

LogicMonitor

  • Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
  • Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
  • It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
ADAM NICHOLS | TrustRadius Reviewer

Likelihood to Renew

Auvik

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.8
Based on 4 answers
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
Andrew Rigby | TrustRadius Reviewer

Usability

Auvik

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.0
Based on 24 answers
Very easy to use once initial setup is complete. Interface is clean and if you set up product groupings and dynamic groups and dashboards it will improve your overall experience. LogicMonitor is the first item I check each day when I get into the office. It's clean and lets me see issues I need to address.
Jeremy Hutton | TrustRadius Reviewer

Support Rating

Auvik

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.9
Based on 108 answers
I believe that the community portal is very good. I have been able to find what I needed, 90% of the time. The other 10% of the time, I have placed a ticket and was able to get the issue (or configuration) resolved, with the knowledge from the technician that I was assigned.
Anonymous | TrustRadius Reviewer

In-Person Training

Auvik

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 8.2
Based on 1 answer
Add good training
Idan Lerer | TrustRadius Reviewer

Online Training

Auvik

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 7.3
Based on 1 answer
The training is good but room to improve
Idan Lerer | TrustRadius Reviewer

Implementation Rating

Auvik

No score
No answers yet
No answers on this topic

LogicMonitor

LogicMonitor 9.1
Based on 5 answers
The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
Andrew Rigby | TrustRadius Reviewer

Alternatives Considered

Auvik

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.
Jeff Aiken | TrustRadius Reviewer

LogicMonitor

We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.
Anonymous | TrustRadius Reviewer

Return on Investment

Auvik

  • Better customer experiences
  • Simplicity addressing network concerns
  • Automated network discovery and documentation
Drew Hackworth | TrustRadius Reviewer

LogicMonitor

  • LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
  • Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
  • Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Auvik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Auvik Editions & Modules

Additional Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LogicMonitor Editions & Modules

Edition
Pro (up to 199 devices)Contact sales team
Enterprise (200+ devices)Contact sales team
Website MonitoringContact sales team
    Additional Pricing Details
    Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

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