What users are saying about
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Top Rated
105 Ratings
Top Rated
191 Ratings

Auvik

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Top Rated
105 Ratings
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Score 9.1 out of 100
Top Rated
191 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Network Performance Monitoring

    7.6

    Auvik

    76%

    LogicMonitor

    Feature Set Not Supported
    N/A
    Auvik ranks higher in 10/10 features

    Automated network device discovery

    8.1
    81%
    83 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.3
    83%
    83 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    7.5
    75%
    66 Ratings
    N/A
    0 Ratings

    Alerts

    7.9
    79%
    82 Ratings
    N/A
    0 Ratings

    Network capacity planning

    7.2
    72%
    67 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    7.1
    71%
    51 Ratings
    N/A
    0 Ratings

    Network mapping

    8.0
    80%
    81 Ratings
    N/A
    0 Ratings

    Customizable reports

    6.7
    67%
    60 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    7.4
    74%
    67 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    7.6
    76%
    77 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Auvik is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
    • LogicMonitor is rated higher in 2 areas: Usability, Performance
    • Auvik and LogicMonitor are tied in 2 areas: Availability, Product Scalability

    Likelihood to Recommend

    9.0

    Auvik

    90%
    96 Ratings
    8.6

    LogicMonitor

    86%
    123 Ratings

    Likelihood to Renew

    9.6

    Auvik

    96%
    2 Ratings
    8.9

    LogicMonitor

    89%
    4 Ratings

    Usability

    7.3

    Auvik

    73%
    1 Rating
    7.9

    LogicMonitor

    79%
    24 Ratings

    Availability

    9.1

    Auvik

    91%
    1 Rating
    9.1

    LogicMonitor

    91%
    1 Rating

    Performance

    8.2

    Auvik

    82%
    1 Rating
    9.1

    LogicMonitor

    91%
    1 Rating

    Support Rating

    9.4

    Auvik

    94%
    4 Ratings
    8.3

    LogicMonitor

    83%
    108 Ratings

    In-Person Training

    Auvik

    N/A
    0 Ratings
    8.2

    LogicMonitor

    82%
    1 Rating

    Online Training

    Auvik

    N/A
    0 Ratings
    7.3

    LogicMonitor

    73%
    1 Rating

    Implementation Rating

    Auvik

    N/A
    0 Ratings
    9.1

    LogicMonitor

    91%
    5 Ratings

    Product Scalability

    9.1

    Auvik

    91%
    1 Rating
    9.1

    LogicMonitor

    91%
    1 Rating

    Likelihood to Recommend

    Auvik

    We find Auvik is well suited for smaller networks. Larger networks tend to get cluttered in the dashboard. You can zoom in but the 64,000 foot view can look overwhelming. The ability to filer network segments was eyeopening in the presentation and will be something we will likely start following up on
    Tim Smith | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor is a great and easy to use monitoring software. It is not a heavy utilization product or an agent based product which allows you to isolate it from the environment. It is great for basic monitoring. Because it can leverage API's, it can read Active Directory as well as configs on switches.
    Anonymous | TrustRadius Reviewer

    Pros

    Auvik

    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Anonymous | TrustRadius Reviewer

    LogicMonitor

    • The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
    • The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
    • The UI is quick.
    • The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
    Tyler Cook | TrustRadius Reviewer

    Cons

    Auvik

    • Feature request platform needs more management, I see lots of duplicates.
    • Pressing enter after typing my password should move to the 2FA screen, seems like an easy fix but still not.
    • Deploy on an RPi! Making sub-100$ Auvik appliances would be great instead of relying on workstations or containers.
    Marc-André Largie | TrustRadius Reviewer

    LogicMonitor

    • Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
    • Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
    • It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
    ADAM NICHOLS | TrustRadius Reviewer

    Pricing Details

    Auvik

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Auvik Editions & Modules

    Additional Pricing Details

    LogicMonitor

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0

    LogicMonitor Editions & Modules

    Edition
    Pro (up to 199 devices)Contact sales team
    Enterprise (200+ devices)Contact sales team
    Website MonitoringContact sales team
    1. none
    Additional Pricing Details
    Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

    Likelihood to Renew

    Auvik

    Auvik 9.6
    Based on 2 answers
    Because it's an amazing product.
    Matt Kopp | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor 8.9
    Based on 4 answers
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Andrew Rigby | TrustRadius Reviewer

    Usability

    Auvik

    Auvik 7.3
    Based on 1 answer
    The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
    Anonymous | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor 7.9
    Based on 24 answers
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Martin Sims | TrustRadius Reviewer

    Reliability and Availability

    Auvik

    Auvik 9.1
    Based on 1 answer
    We have never had a major outage or impact that was noticeable.
    Anonymous | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor 9.1
    Based on 1 answer
    No answer on this topic is available.

    Performance

    Auvik

    Auvik 8.2
    Based on 1 answer
    Pages can be slow to load on larger sites but tends to be fine for most clients.
    Anonymous | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor 9.1
    Based on 1 answer
    No answer on this topic is available.

    Support Rating

    Auvik

    Auvik 9.4
    Based on 4 answers
    Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
    Anonymous | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor 8.3
    Based on 108 answers
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Jeremy Hutton | TrustRadius Reviewer

    In-Person Training

    Auvik

    No score
    No answers yet
    No answers on this topic

    LogicMonitor

    LogicMonitor 8.2
    Based on 1 answer
    Add good training
    Idan Lerer | TrustRadius Reviewer

    Online Training

    Auvik

    No score
    No answers yet
    No answers on this topic

    LogicMonitor

    LogicMonitor 7.3
    Based on 1 answer
    The training is good but room to improve
    Idan Lerer | TrustRadius Reviewer

    Implementation Rating

    Auvik

    No score
    No answers yet
    No answers on this topic

    LogicMonitor

    LogicMonitor 9.1
    Based on 5 answers
    The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
    Andrew Rigby | TrustRadius Reviewer

    Alternatives Considered

    Auvik

    Coding your own network monitors won't scale up without a team. I would rather do less work for more time aka money. What's more to say here, Auvik is a GUI, Monitor, Reporting system, Remote access tool, Password storage, mass tool, and more all in one, well worth the price tag.
    Sean Grossnicklaus | TrustRadius Reviewer

    LogicMonitor

    We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.
    Anonymous | TrustRadius Reviewer

    Scalability

    Auvik

    Auvik 9.1
    Based on 1 answer
    Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring.On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
    Anonymous | TrustRadius Reviewer

    LogicMonitor

    LogicMonitor 9.1
    Based on 1 answer
    No answer on this topic is available.

    Return on Investment

    Auvik

    • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
    Brad Kiehne | TrustRadius Reviewer

    LogicMonitor

    • LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
    • Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
    • Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.
    Anonymous | TrustRadius Reviewer

    Screenshots

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