Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 8.8 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
Webexpenses
Score 8.4 out of 10
N/A
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with: Google Vision-powered OCR receipt scanner Petty cash management Automatic policy compliance Corporate card automatic…
$9.76
per month per user
Pricing
AvidXchangeWebexpenses
Editions & Modules
AvidXchange
5,000
per license
No answers on this topic
Offerings
Pricing Offerings
AvidXchangeWebexpenses
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$250 undefined
Additional Details
More Pricing Information
Features
AvidXchangeWebexpenses
Expense Management
Comparison of Expense Management features of Product A and Product B
AvidXchange
-
Ratings
Webexpenses
8.2
38 Ratings
3% above category average
Employee Expense Reporting00 Ratings8.338 Ratings
Corporate Card Reconciliation00 Ratings8.120 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
AvidXchange
-
Ratings
Webexpenses
8.6
32 Ratings
7% above category average
Customizable Approval Policies00 Ratings8.823 Ratings
Financial Document Management00 Ratings8.422 Ratings
Payment Status Tracking00 Ratings8.731 Ratings
Payment Audit Trail00 Ratings8.724 Ratings
Duplicate Bill Detection00 Ratings8.324 Ratings
Advanced OCR00 Ratings8.019 Ratings
Electronic Funds Transfer00 Ratings8.915 Ratings
Best Alternatives
AvidXchangeWebexpenses
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.8 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
Workday Financial Management
Workday Financial Management
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvidXchangeWebexpenses
Likelihood to Recommend
9.0
(18 ratings)
8.4
(719 ratings)
Likelihood to Renew
8.2
(5 ratings)
9.7
(6 ratings)
Usability
8.2
(1 ratings)
8.1
(719 ratings)
Availability
9.0
(1 ratings)
9.9
(2 ratings)
Performance
8.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.2
(2 ratings)
7.3
(334 ratings)
Online Training
-
(0 ratings)
5.0
(2 ratings)
Implementation Rating
7.3
(1 ratings)
9.8
(4 ratings)
Configurability
-
(0 ratings)
9.9
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AvidXchangeWebexpenses
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Webexpenses
It would fit well in a scenario where the company does not know how to handle employee reimbursements and is looking for an easy and simple way to do it without having to invest in a large infrastructure.Since it is 100% web, it does not require installing any programs on employees' computers and the mobile phone app makes management even easier.
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Pros
AvidXchange
  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
AvidXchange
  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Webexpenses
  • Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
  • More tabs can be provided in petty cash expense so you need not type.
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Likelihood to Renew
AvidXchange
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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Webexpenses
I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.
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Usability
AvidXchange
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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Webexpenses
I use Webex to claim business expenses, millage, fuel, meals, hotels etc... and have done for many years both in the UK and abroad.Webex makes the process simple and effective, the mobile (app) option removes the need to keep receipts and makes getting the receipts 'into they system' much easier. Especially with busy lives, to take the photo and have it sitting there is a great advantage, you can 'come back later' to build the claim knowing you have all the details you need.As an end user I know where I stand with the claim, when my manager has authorised the payment and when the payment has been processed by our accounts team. It would be great if Webex offered this service for charities and voluntary organisations such as Scouts and Guides. Volunteering in Scouts I can see where the service would support how we work, we as volunteers are often out of pocket and with people leading busy lives, forget to make our claims. Being responsible for the finances I cannot justify paying for this service but I can see how the service would benefit tens of thousands of volunteers if Webex was available to charities discounted or even free...
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Reliability and Availability
AvidXchange
No answers on this topic
Webexpenses
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
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Performance
AvidXchange
No answers on this topic
Webexpenses
The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
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Support Rating
AvidXchange
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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Online Training
AvidXchange
No answers on this topic
Webexpenses
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly.
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Implementation Rating
AvidXchange
No answers on this topic
Webexpenses
The process is well organized, easy to track and easy to check the progress of my claim. Webexpenses can detect the amount on the receipt
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Alternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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Webexpenses
The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use
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Scalability
AvidXchange
No answers on this topic
Webexpenses
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
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Return on Investment
AvidXchange
  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
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Webexpenses
  • Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling.
  • Accounts departments require less capacity as its all automated.
  • Good tracking of expenses through the dashboard for managers.
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ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with WebexpensesScreenshot of a display of expense related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved