AvidXchange vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 8.5 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
Webexpenses
Score 8.7 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…
$54
per month (up to 15 users on the small business plan)
Pricing
AvidXchangeWebexpenses
Editions & Modules
AvidXchange
5,000
per license
No answers on this topic
Offerings
Pricing Offerings
AvidXchangeWebexpenses
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$250 undefined
Additional Details
More Pricing Information
Community Pulse
AvidXchangeWebexpenses
Features
AvidXchangeWebexpenses
Payment Management
Comparison of Payment Management features of Product A and Product B
AvidXchange
9.8
1 Ratings
27% above category average
Webexpenses
8.5
150 Ratings
6% above category average
Customizable Approval Policies10.01 Ratings8.4112 Ratings
Financial Document Management9.01 Ratings8.137 Ratings
Payment Status Tracking10.01 Ratings8.8140 Ratings
Payment Audit Trail10.01 Ratings8.8114 Ratings
Duplicate Bill Detection10.01 Ratings8.438 Ratings
Advanced OCR00 Ratings7.825 Ratings
Electronic Funds Transfer00 Ratings8.883 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
AvidXchange
10.0
2 Ratings
37% above category average
Webexpenses
-
Ratings
Automated Accounts Payable Processes10.02 Ratings00 Ratings
Vendor Management10.02 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
AvidXchange
-
Ratings
Webexpenses
8.4
160 Ratings
2% above category average
Employee Expense Reporting00 Ratings8.6160 Ratings
Corporate Card Reconciliation00 Ratings8.274 Ratings
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AvidXchangeWebexpenses
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Webexpenses
Webexpenses
Score 8.7 out of 10
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User Ratings
AvidXchangeWebexpenses
Likelihood to Recommend
9.7
(20 ratings)
8.6
(796 ratings)
Likelihood to Renew
8.2
(5 ratings)
9.2
(50 ratings)
Usability
10.0
(2 ratings)
8.6
(796 ratings)
Availability
9.0
(1 ratings)
9.7
(11 ratings)
Performance
8.0
(1 ratings)
9.8
(10 ratings)
Support Rating
8.2
(2 ratings)
8.4
(371 ratings)
In-Person Training
-
(0 ratings)
9.1
(5 ratings)
Online Training
-
(0 ratings)
9.6
(6 ratings)
Implementation Rating
7.3
(1 ratings)
8.2
(20 ratings)
Configurability
-
(0 ratings)
6.7
(9 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.7
(11 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
AvidXchangeWebexpenses
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Webexpenses
Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
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Pros
AvidXchange
  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
AvidXchange
  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Webexpenses
  • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
  • Would be ideal to have an option to save full routes rather than just addresses maybe?
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Likelihood to Renew
AvidXchange
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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Webexpenses
There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
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Usability
AvidXchange
AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.
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Webexpenses
I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
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Reliability and Availability
AvidXchange
No answers on this topic
Webexpenses
The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
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Performance
AvidXchange
No answers on this topic
Webexpenses
The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
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Support Rating
AvidXchange
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
AvidXchange
No answers on this topic
Webexpenses
All went well.
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Online Training
AvidXchange
No answers on this topic
Webexpenses
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
AvidXchange
No answers on this topic
Webexpenses
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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Webexpenses
I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
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Scalability
AvidXchange
No answers on this topic
Webexpenses
Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
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Return on Investment
AvidXchange
  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
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Webexpenses
  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
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ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.