BambooHR vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
OnPay
Score 8.1 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
Pricing
BambooHROnPay
Editions & Modules
Core
$250
per month
Pro
$250
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHROnPay
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!First month free, then $40 + $6 per employee each month.
More Pricing Information
Features
BambooHROnPay
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
103 Ratings
3% above category average
OnPay
-
Ratings
Employee demographic data7.885 Ratings00 Ratings
Employment history8.892 Ratings00 Ratings
Job profiles and administration8.591 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.380 Ratings00 Ratings
Organizational charting7.188 Ratings00 Ratings
Organization and location management8.081 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.552 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
69 Ratings
1% above category average
OnPay
8.6
45 Ratings
6% above category average
Pay calculation8.246 Ratings7.542 Ratings
Support for external payroll vendors8.240 Ratings00 Ratings
Off-cycle/On-Demand payment8.026 Ratings00 Ratings
Benefit plan administration8.952 Ratings6.813 Ratings
Direct deposit files8.553 Ratings9.540 Ratings
Salary revision and increment management8.153 Ratings9.931 Ratings
Reimbursement management6.827 Ratings9.119 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.9
90 Ratings
10% above category average
OnPay
-
Ratings
Approval workflow9.288 Ratings00 Ratings
Balance details9.081 Ratings00 Ratings
Annual carry-forward and encashment8.572 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
100 Ratings
7% above category average
OnPay
-
Ratings
View and generate pay and benefit information7.965 Ratings00 Ratings
Update personal information9.299 Ratings00 Ratings
View company policy documentation9.080 Ratings00 Ratings
Employee recognition8.567 Ratings00 Ratings
View job history9.093 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
39 Ratings
1% above category average
OnPay
-
Ratings
Tracking of all physical assets7.839 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
77 Ratings
1% above category average
OnPay
-
Ratings
Report builder8.173 Ratings00 Ratings
Pre-built reports7.773 Ratings00 Ratings
Ability to combine HR data with external data7.456 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
81 Ratings
7% above category average
OnPay
-
Ratings
New hire portal8.777 Ratings00 Ratings
Manager tracking tools8.673 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
53 Ratings
1% above category average
OnPay
-
Ratings
Corporate goal setting8.243 Ratings00 Ratings
Individual goal setting8.351 Ratings00 Ratings
Line-of sight-visibility8.240 Ratings00 Ratings
Performance tracking8.147 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
59 Ratings
1% below category average
OnPay
-
Ratings
Performance plans7.652 Ratings00 Ratings
Performance improvement plans8.047 Ratings00 Ratings
Review status tracking7.953 Ratings00 Ratings
Review reminders8.255 Ratings00 Ratings
Multiple review frequency7.850 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.2
39 Ratings
9% below category average
OnPay
-
Ratings
Create succession plans/pools5.927 Ratings00 Ratings
Candidate ranking7.734 Ratings00 Ratings
Candidate search7.134 Ratings00 Ratings
Candidate development8.031 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
65 Ratings
4% above category average
OnPay
-
Ratings
Job Requisition Management8.045 Ratings00 Ratings
Company Website Posting8.353 Ratings00 Ratings
Publish to Social Media8.247 Ratings00 Ratings
Job Search Site Posting8.250 Ratings00 Ratings
Duplicate Candidate Prevention7.543 Ratings00 Ratings
Applicant Tracking8.257 Ratings00 Ratings
Notifications and Alerts8.760 Ratings00 Ratings
Best Alternatives
BambooHROnPay
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHROnPay
Likelihood to Recommend
8.9
(106 ratings)
7.8
(45 ratings)
Likelihood to Renew
9.2
(10 ratings)
9.1
(2 ratings)
Usability
8.5
(33 ratings)
9.1
(15 ratings)
Availability
9.3
(5 ratings)
9.1
(1 ratings)
Performance
8.7
(5 ratings)
9.1
(1 ratings)
Support Rating
8.5
(36 ratings)
9.1
(15 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
9.1
(2 ratings)
Configurability
8.6
(4 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
9.1
(1 ratings)
Ease of integration
9.6
(2 ratings)
9.1
(1 ratings)
Product Scalability
8.9
(5 ratings)
9.1
(1 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
9.1
(1 ratings)
Vendor pre-sale
9.1
(4 ratings)
9.1
(1 ratings)
User Testimonials
BambooHROnPay
Likelihood to Recommend
BambooHR
BambooHR is well suited for corporate type of organization. For example, the performance reviews are great, but if something more tailored to the restaurant side were quick and easy, that would be awesome. Timekeeping, as I mentioned, could be a bit more automated. Customer service is top-notch!
Read full review
OnPay
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
Read full review
Pros
BambooHR
  • It provides an extensive system for setting up time off accruals and managing their balances.
  • It has a powerful system for managing user permissions to allow supervisors access to necessary areas and limit the access of employees.
  • It provides a very useful set of auditing tools and reports, both for tracking changes to employee profiles and who made the changes.
  • It has a clean UI that makes it easy for less tech-savvy users to interact with their HR data.
Read full review
OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
Read full review
Cons
BambooHR
  • Have a more robust report builder that has all the data as a filter.
  • Not all reports are able to be downloaded in different formats. I would prefer, csv, excel and PDF for all.
  • More options in the report builder to be able to customize your own reports instead of having to pay at least $200 for a simple report.
Read full review
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Read full review
Likelihood to Renew
BambooHR
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Read full review
OnPay
Service has been fantastic. We will continue to use OnPay and continue to recommend it to other businesses.
Read full review
Usability
BambooHR
It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
Read full review
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
OnPay
OnPay immediately responds to any of my inquiries.
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
OnPay
No complaints on OnPay's integration with Xero.
Read full review
Support Rating
BambooHR
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Read full review
OnPay
OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
OnPay
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
OnPay
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
OnPay
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
OnPay
OnPay works.
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
OnPay
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approvedScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses