What users are saying about
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Top Rated
248 Ratings
Top Rated
210 Ratings

BambooHR

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Top Rated
248 Ratings
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Score 8.5 out of 100
Top Rated
210 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • BambooHR ranks higher in 1 feature set: Recruiting / ATS

Human Resource Management

8.3

BambooHR

83%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Employee demographic data

8.3
83%
62 Ratings
N/A
0 Ratings

Employment history

9.0
90%
68 Ratings
N/A
0 Ratings

Job profiles and administration

8.7
87%
68 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

8.3
83%
61 Ratings
N/A
0 Ratings

Organizational charting

8.0
80%
66 Ratings
N/A
0 Ratings

Organization and location management

8.3
83%
61 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.5
75%
40 Ratings
N/A
0 Ratings

Payroll Management

8.4

BambooHR

84%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 7/7 features

Pay calculation

8.3
83%
35 Ratings
N/A
0 Ratings

Support for external payroll vendors

8.2
82%
30 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.6
86%
15 Ratings
N/A
0 Ratings

Benefit plan administration

8.0
80%
41 Ratings
N/A
0 Ratings

Direct deposit files

8.4
84%
41 Ratings
N/A
0 Ratings

Salary revision and increment management

8.6
86%
42 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
22 Ratings
N/A
0 Ratings

Leave and Attendance Management

9.1

BambooHR

91%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 3/3 features

Approval workflow

9.4
94%
67 Ratings
N/A
0 Ratings

Balance details

9.1
91%
59 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.6
86%
52 Ratings
N/A
0 Ratings

Employee Self Service

8.6

BambooHR

86%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

View and generate pay and benefit information

9.0
90%
47 Ratings
N/A
0 Ratings

Update personal information

9.0
90%
74 Ratings
N/A
0 Ratings

View company policy documentation

8.7
87%
60 Ratings
N/A
0 Ratings

Employee recognition

7.2
72%
52 Ratings
N/A
0 Ratings

View job history

9.2
92%
69 Ratings
N/A
0 Ratings

Asset Management

8.4

BambooHR

84%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 1/1 features

Tracking of all physical assets

8.4
84%
32 Ratings
N/A
0 Ratings

HR Reporting

7.6

BambooHR

76%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 3/3 features

Report builder

7.7
77%
53 Ratings
N/A
0 Ratings

Pre-built reports

7.9
79%
52 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

7.3
73%
44 Ratings
N/A
0 Ratings

Onboarding

8.1

BambooHR

81%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 2/2 features

New hire portal

8.2
82%
55 Ratings
N/A
0 Ratings

Manager tracking tools

8.0
80%
53 Ratings
N/A
0 Ratings

Performance and Goals

8.1

BambooHR

81%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Corporate goal setting

8.1
81%
33 Ratings
N/A
0 Ratings

Individual goal setting

8.5
85%
38 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.2
82%
29 Ratings
N/A
0 Ratings

Performance tracking

7.8
78%
34 Ratings
N/A
0 Ratings

Performance Management

8.0

BambooHR

80%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 5/5 features

Performance plans

7.9
79%
39 Ratings
N/A
0 Ratings

Performance improvement plans

8.1
81%
38 Ratings
N/A
0 Ratings

Review status tracking

7.8
78%
39 Ratings
N/A
0 Ratings

Review reminders

8.4
84%
41 Ratings
N/A
0 Ratings

Multiple review frequency

7.9
79%
36 Ratings
N/A
0 Ratings

Succession Planning

7.8

BambooHR

78%

SmartRecruiters

Feature Set Not Supported
N/A
BambooHR ranks higher in 4/4 features

Create succession plans/pools

7.8
78%
23 Ratings
N/A
0 Ratings

Candidate ranking

7.9
79%
27 Ratings
N/A
0 Ratings

Candidate search

7.8
78%
27 Ratings
N/A
0 Ratings

Candidate development

7.9
79%
24 Ratings
N/A
0 Ratings

Recruiting / ATS

8.1

BambooHR

81%
7.8

SmartRecruiters

78%
SmartRecruiters ranks higher in 11/15 features

Job Requisition Management

8.0
80%
32 Ratings
8.6
86%
98 Ratings

Company Website Posting

8.3
83%
36 Ratings
8.3
83%
102 Ratings

Publish to Social Media

7.6
76%
33 Ratings
7.5
75%
102 Ratings

Job Search Site Posting

8.4
84%
33 Ratings
7.5
75%
106 Ratings

Duplicate Candidate Prevention

7.4
74%
29 Ratings
5.4
54%
101 Ratings

Applicant Tracking

8.2
82%
40 Ratings
8.7
87%
113 Ratings

Notifications and Alerts

8.7
87%
42 Ratings
7.9
79%
108 Ratings

Customized Application Form

N/A
0 Ratings
8.1
81%
94 Ratings

Resume Management

N/A
0 Ratings
7.9
79%
107 Ratings

Candidate Search

N/A
0 Ratings
7.2
72%
110 Ratings

Collaboration

N/A
0 Ratings
9.2
92%
104 Ratings

Task Creation and Delegation

N/A
0 Ratings
7.6
76%
89 Ratings

Email Templates

N/A
0 Ratings
8.1
81%
101 Ratings

User Permissions

N/A
0 Ratings
7.9
79%
96 Ratings

Reporting

N/A
0 Ratings
6.5
65%
94 Ratings

Attribute Ratings

  • BambooHR is rated higher in 5 areas: Likelihood to Recommend, Usability, Availability, Implementation Rating, Product Scalability
  • SmartRecruiters is rated higher in 2 areas: Performance, Support Rating
  • BambooHR and SmartRecruiters are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.9

BambooHR

89%
80 Ratings
8.4

SmartRecruiters

84%
116 Ratings

Likelihood to Renew

10.0

BambooHR

100%
3 Ratings
10.0

SmartRecruiters

100%
14 Ratings

Usability

9.1

BambooHR

91%
3 Ratings
9.0

SmartRecruiters

90%
13 Ratings

Availability

10.0

BambooHR

100%
1 Rating
9.0

SmartRecruiters

90%
2 Ratings

Performance

9.0

BambooHR

90%
1 Rating
10.0

SmartRecruiters

100%
2 Ratings

Support Rating

8.4

BambooHR

84%
26 Ratings
8.7

SmartRecruiters

87%
13 Ratings

Online Training

10.0

BambooHR

100%
1 Rating

SmartRecruiters

N/A
0 Ratings

Implementation Rating

10.0

BambooHR

100%
2 Ratings
9.1

SmartRecruiters

91%
3 Ratings

Ease of integration

BambooHR

N/A
0 Ratings
7.9

SmartRecruiters

79%
10 Ratings

Product Scalability

10.0

BambooHR

100%
1 Rating
9.0

SmartRecruiters

90%
1 Rating

Likelihood to Recommend

BambooHR

Overall BambooHr has excelled in satisfying our needs. It performs well as a one-stop-shop for HR challenges. It has benefitted us as an excellent repository for personnel information both in processing prospective and new hires, as well as existing employees. It provides a fairly simple, but [the] straightforward system for managing and using time off. Some areas do need some work, however. There is no ability to set up a default set of time-off types/accruals for a new hire, which means this has to be done manually for each new employee. This creates a lot of opportunities for human error. It also has a very opaque and unhelpful API when it comes to the management of the time data; Whereas the rest of the API is exceptional. Lastly, the ability to request time off only allows for a flat number of hours in a day; it doesn't allow the employee to request specific times. As a result, we rely on the employee and manager to communicate the time successfully in the notes field. There is a big difference between arriving 1 hour late, leaving 1 hour early, and stepping out for an extended lunch.
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SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
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Pros

BambooHR

  • BambooHR has a top-notch electronic onboarding process. It is fully customizable and works very well with applicants of all technological capabilities. Onboarding allows you to add every step the new employee and the business partners must complete through timed, dated, notifications, digital documents, e-signatures, and a back-end administrative ability to follow up.
  • BambooHR has good applicant tracking system. They currently integrate with indeed and ZipRecruiter. However, it is easy to create links for other platforms with the ability to distinguish where you are getting recruiting traction. In addition the ability to rate, and communicate about an applicant is confidential between the hiring managers and HR. Also, there is an easy way to create a candidate pool of eligible candidates for later passive recruiting, that is called Talent Pools.
  • BambooHR has a unique feature called Announcements. This function allows various announcements to go out via email, through the application, or a combination of both to directed target audiences or the entire company.
  • BambooHR also sends out announcements (customizable) on every new hire. This allows folks to see who is starting and learn a bit about them before they meet them.
  • BambooHR has a great function for tracking time by the task or job. This is great for tracking productivity gaps for administrative positions or job costing for positions that have billable hours.
  • BambooHR also has easy to organize digital documents. You can easily upload documents via drop and drag. Documents can be added to folders and then downloaded later if an employee terminates.
  • Goal in performance management are very good, they follow the SMART methodology but there is no way to attach them to a performance review. They do allow the employee to adjust using a slide bar and you can attach people to a goal. In addition it notifies the supervisor but you cannot shut off notifications.
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SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
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Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
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SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
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Pricing Details

BambooHR

Starting Price

$59 per month

Editions & Modules

BambooHR editions and modules pricing
EditionModules
12 Employees$991

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional Call for Quote

Additional Details

After 12 employees, each additional employee is $8.25 each. To run payroll for employees is an additional $75 a month for $10 employees, with each additional employee being $4.25. Adding performance management is $4.25 a month and tracking features are $3.00 a month.

SmartRecruiters

Starting Price

$0 per month

Editions & Modules

SmartRecruiters editions and modules pricing
EditionModules
CorporateVaries, per FTE1
GlobalVaries, per FTE2
SmartStartFree3

Footnotes

  1. Billed annually
  2. Billed annually
  3. up to 10 active job postings

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required $1,000

Additional Details

The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Likelihood to Renew

BambooHR

We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
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SmartRecruiters

Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
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Usability

BambooHR

Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
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SmartRecruiters

SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.
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Reliability and Availability

BambooHR

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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SmartRecruiters

Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance

BambooHR

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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SmartRecruiters

I have no complaints about performance. The system works virtually flawless.
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Support Rating

BambooHR

Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
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SmartRecruiters

I would give this rating as it is the best platform for HR to solve their recruitment problems along with their team. As it has got multiple features to exposure. It has made my communication with hiring managers much easier, I don't need to write emails, neither they do. They like it very much. The rating card of the candidates after the Interview is the very best feature of it. Would love to use it again in Future
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In-Person Training

BambooHR

No answers on this topic

SmartRecruiters

Quick and easy to learn.
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Online Training

BambooHR

The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
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SmartRecruiters

No answers on this topic

Implementation Rating

BambooHR

it was very easy to sign up, quick and we could use the site very quickly as well.
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SmartRecruiters

It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Read full review

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Scalability

BambooHR

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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SmartRecruiters

No explanation really, just a great product.
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Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
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SmartRecruiters

  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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Screenshots

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