What users are saying about
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177 Ratings
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205 Ratings

BambooHR

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177 Ratings
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Score 8.6 out of 100

SmartRecruiters

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205 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
SmartRecruiters
Employee demographic data
BambooHR
8.7
SmartRecruiters
Employment history
BambooHR
8.9
SmartRecruiters
Job profiles and administration
BambooHR
8.6
SmartRecruiters
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
SmartRecruiters
Organizational charting
BambooHR
8.4
SmartRecruiters
Organization and location management
BambooHR
8.4
SmartRecruiters
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
SmartRecruiters

Payroll Management

BambooHR
8.7
SmartRecruiters
Pay calculation
BambooHR
8.5
SmartRecruiters
Support for external payroll vendors
BambooHR
8.7
SmartRecruiters
Off-cycle/On-Demand payment
BambooHR
8.6
SmartRecruiters
Benefit plan administration
BambooHR
9.1
SmartRecruiters
Direct deposit files
BambooHR
8.8
SmartRecruiters
Salary revision and increment management
BambooHR
8.8
SmartRecruiters
Reimbursement management
BambooHR
8.7
SmartRecruiters

Leave and Attendance Management

BambooHR
9.2
SmartRecruiters
Approval workflow
BambooHR
9.3
SmartRecruiters
Balance details
BambooHR
9.2
SmartRecruiters
Annual carry-forward and encashment
BambooHR
9.0
SmartRecruiters

Employee Self Service

BambooHR
8.9
SmartRecruiters
View and generate pay and benefit information
BambooHR
8.8
SmartRecruiters
Update personal information
BambooHR
9.0
SmartRecruiters
View company policy documentation
BambooHR
8.7
SmartRecruiters
Employee recognition
BambooHR
8.7
SmartRecruiters
View job history
BambooHR
9.1
SmartRecruiters

Asset Management

BambooHR
7.7
SmartRecruiters
Tracking of all physical assets
BambooHR
7.7
SmartRecruiters

HR Reporting

BambooHR
8.2
SmartRecruiters
Report builder
BambooHR
8.3
SmartRecruiters
Pre-built reports
BambooHR
8.1
SmartRecruiters
Ability to combine HR data with external data
BambooHR
8.2
SmartRecruiters

Onboarding

BambooHR
8.6
SmartRecruiters
New hire portal
BambooHR
8.6
SmartRecruiters
Manager tracking tools
BambooHR
8.6
SmartRecruiters

Performance and Goals

BambooHR
8.3
SmartRecruiters
Corporate goal setting
BambooHR
8.0
SmartRecruiters
Individual goal setting
BambooHR
8.2
SmartRecruiters
Line-of sight-visibility
BambooHR
8.2
SmartRecruiters
Performance tracking
BambooHR
8.6
SmartRecruiters

Performance Management

BambooHR
8.5
SmartRecruiters
Performance plans
BambooHR
8.5
SmartRecruiters
Performance improvement plans
BambooHR
8.4
SmartRecruiters
Review status tracking
BambooHR
8.8
SmartRecruiters
Review reminders
BambooHR
8.6
SmartRecruiters
Multiple review frequency
BambooHR
8.3
SmartRecruiters

Succession Planning

BambooHR
8.1
SmartRecruiters
Create succession plans/pools
BambooHR
8.1
SmartRecruiters
Candidate ranking
BambooHR
8.0
SmartRecruiters
Candidate search
BambooHR
8.2
SmartRecruiters
Candidate development
BambooHR
8.2
SmartRecruiters

Recruiting / ATS

BambooHR
8.3
SmartRecruiters
8.1
Job Requisition Management
BambooHR
8.3
SmartRecruiters
8.6
Company Website Posting
BambooHR
8.2
SmartRecruiters
8.6
Publish to Social Media
BambooHR
8.4
SmartRecruiters
8.2
Job Search Site Posting
BambooHR
8.4
SmartRecruiters
8.2
Duplicate Candidate Prevention
BambooHR
8.2
SmartRecruiters
8.1
Applicant Tracking
BambooHR
8.3
SmartRecruiters
8.7
Notifications and Alerts
BambooHR
8.7
SmartRecruiters
8.2
Customized Application Form
BambooHR
SmartRecruiters
8.5
Resume Management
BambooHR
SmartRecruiters
8.4
Candidate Search
BambooHR
SmartRecruiters
8.3
Collaboration
BambooHR
SmartRecruiters
8.4
Task Creation and Delegation
BambooHR
SmartRecruiters
7.6
Email Templates
BambooHR
SmartRecruiters
7.5
User Permissions
BambooHR
SmartRecruiters
7.9
Reporting
BambooHR
SmartRecruiters
6.9

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Anonymous | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.0
Based on 15 answers
Its very intuitive in nature and also the amount of steps required to fill a New Hire form up to the point of position closure is very seamless and so I think it makes it more robust as compared to the other players in the market. So yes it deserves a 9 rating.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 8.4
Based on 13 answers
We haven't had to use SmartRecruiters support very often because the product works quite well. We did have a few issues with some customizations and it took us a long time to talk to someone who could understand what we were trying to do and help us troubleshoot the issue.
Mark McCully | TrustRadius Reviewer

In-Person Training

BambooHR

No answers on this topic

SmartRecruiters

Quick and easy to learn.
Aaron Fitzgerald | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

SmartRecruiters

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.1
Based on 2 answers
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Michelle Sexton | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

SmartRecruiters

  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

BambooHR Editions & Modules

Additional Pricing Details

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Rating Summary

Likelihood to Recommend

BambooHR
8.8
SmartRecruiters
8.4

Likelihood to Renew

BambooHR
10.0
SmartRecruiters
10.0

Usability

BambooHR
9.3
SmartRecruiters
9.0

Reliability and Availability

BambooHR
10.0
SmartRecruiters
9.0

Performance

BambooHR
9.0
SmartRecruiters
10.0

Support Rating

BambooHR
8.4
SmartRecruiters
8.4

Online Training

BambooHR
10.0
SmartRecruiters

Implementation Rating

BambooHR
10.0
SmartRecruiters
9.1

Scalability

BambooHR
10.0
SmartRecruiters
9.0

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