BambooHR vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.2 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
SmartRecruiters
Score 7.9 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
BambooHRSmartRecruiters
Editions & Modules
Core
$250
per month
Pro
$250
per month
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
BambooHRSmartRecruiters
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$1,000
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
BambooHRSmartRecruiters
Considered Both Products
BambooHR

No answer on this topic

SmartRecruiters
Top Pros
Top Cons
Features
BambooHRSmartRecruiters
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
133 Ratings
3% above category average
SmartRecruiters
-
Ratings
Employee demographic data7.7112 Ratings00 Ratings
Employment history8.7120 Ratings00 Ratings
Job profiles and administration8.4118 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.2105 Ratings00 Ratings
Organizational charting7.3117 Ratings00 Ratings
Organization and location management8.1107 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.663 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.0
85 Ratings
0% below category average
SmartRecruiters
-
Ratings
Pay calculation8.258 Ratings00 Ratings
Support for external payroll vendors8.248 Ratings00 Ratings
Off-cycle/On-Demand payment8.035 Ratings00 Ratings
Benefit plan administration8.864 Ratings00 Ratings
Direct deposit files8.463 Ratings00 Ratings
Salary revision and increment management8.067 Ratings00 Ratings
Reimbursement management6.734 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.9
114 Ratings
10% above category average
SmartRecruiters
-
Ratings
Approval workflow9.2112 Ratings00 Ratings
Balance details8.9104 Ratings00 Ratings
Annual carry-forward and encashment8.493 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.6
127 Ratings
6% above category average
SmartRecruiters
-
Ratings
View and generate pay and benefit information8.279 Ratings00 Ratings
Update personal information9.0126 Ratings00 Ratings
View company policy documentation8.7105 Ratings00 Ratings
Employee recognition8.483 Ratings00 Ratings
View job history8.7118 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.7
50 Ratings
1% below category average
SmartRecruiters
-
Ratings
Tracking of all physical assets7.750 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
102 Ratings
1% above category average
SmartRecruiters
-
Ratings
Report builder8.197 Ratings00 Ratings
Pre-built reports7.796 Ratings00 Ratings
Ability to combine HR data with external data7.469 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
105 Ratings
7% above category average
SmartRecruiters
-
Ratings
New hire portal8.7100 Ratings00 Ratings
Manager tracking tools8.692 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
64 Ratings
0% above category average
SmartRecruiters
-
Ratings
Corporate goal setting8.248 Ratings00 Ratings
Individual goal setting8.262 Ratings00 Ratings
Line-of sight-visibility8.247 Ratings00 Ratings
Performance tracking8.158 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.8
70 Ratings
2% below category average
SmartRecruiters
-
Ratings
Performance plans7.563 Ratings00 Ratings
Performance improvement plans7.856 Ratings00 Ratings
Review status tracking7.964 Ratings00 Ratings
Review reminders8.165 Ratings00 Ratings
Multiple review frequency7.861 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
52 Ratings
11% below category average
SmartRecruiters
-
Ratings
Create succession plans/pools5.834 Ratings00 Ratings
Candidate ranking7.742 Ratings00 Ratings
Candidate search7.145 Ratings00 Ratings
Candidate development7.939 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
86 Ratings
3% above category average
SmartRecruiters
8.3
127 Ratings
4% above category average
Job Requisition Management8.062 Ratings9.2109 Ratings
Company Website Posting8.368 Ratings9.7114 Ratings
Publish to Social Media8.260 Ratings7.6112 Ratings
Job Search Site Posting8.264 Ratings8.1116 Ratings
Duplicate Candidate Prevention7.458 Ratings8.0114 Ratings
Applicant Tracking8.276 Ratings9.4126 Ratings
Notifications and Alerts8.679 Ratings9.4119 Ratings
Customized Application Form00 Ratings8.7104 Ratings
Resume Management00 Ratings7.7119 Ratings
Candidate Search00 Ratings8.4122 Ratings
Collaboration00 Ratings8.2117 Ratings
Task Creation and Delegation00 Ratings9.197 Ratings
Email Templates00 Ratings8.5114 Ratings
User Permissions00 Ratings8.8109 Ratings
Reporting00 Ratings4.5105 Ratings
Best Alternatives
BambooHRSmartRecruiters
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRSmartRecruiters
Likelihood to Recommend
8.8
(137 ratings)
7.8
(129 ratings)
Likelihood to Renew
9.2
(11 ratings)
6.0
(15 ratings)
Usability
8.6
(64 ratings)
9.1
(12 ratings)
Availability
9.3
(5 ratings)
9.0
(1 ratings)
Performance
8.7
(5 ratings)
10.0
(1 ratings)
Support Rating
8.5
(58 ratings)
9.0
(10 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.2
(4 ratings)
9.1
(2 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
7.1
(12 ratings)
Product Scalability
8.9
(5 ratings)
9.0
(1 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRSmartRecruiters
Likelihood to Recommend
BambooHR
If someone is looking for a basic HRIS that will serve a small employee population, BambooHR is a great starting point. This works well enough for what a small business needs. It starts to fall apart in larger organizations or as the needs exceed what BambooHR is capable of. There is a severe lack of customization, and it feels like they are afraid of the users breaking the system, so they put in many guardrails. I'm good with having those, but it dampens the experience for more advanced users. Overall, it is a decent starting point, but not a system any company would want to use long-term as they grow.
Read full review
SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
BambooHR
  • The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module.
  • The HR management system works really well and we love how much we can customize things we need.
  • The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that.
Read full review
SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
Read full review
Cons
BambooHR
  • The performance feature is a little clunky and not adjustable, so I would love to have more customizable options.
  • When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried.
Read full review
SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
BambooHR
It is a very easy page to manage for people that are not used to computers or technology in general. That is one of the main reasons Hermosillo chose this service. It has a very friendly UI for every employee to understand, and that is really important because, in the end, we want our employees to feel comfortable looking at their information.
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SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
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Support Rating
BambooHR
The support is good, they can respond, however the chat sometimes has line to wait, and sometimes you miss your window because you have to keep working. However, they do respond to inquiries and help you to navigate and solve your problems in a timely manner. So, I don't have complaints on that.
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
SmartRecruiters
Quick and easy to learn.
Read full review
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
SmartRecruiters
No answers on this topic
Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
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SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
BambooHR
BambooHR was already in place when I started. BambooHR has much better intuitive navigation than any of the other systems but not as much customizability as something like Workday
Read full review
SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
SmartRecruiters
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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SmartRecruiters
No explanation really, just a great product.
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
SmartRecruiters
No answers on this topic
Return on Investment
BambooHR
  • Self Service is great to free up time for Admin.
  • Self-Service/ Tracked PTO and sick days are easy to use and track very well. This frees up Admin time and is transparent for all employees.
  • Easy to use Job postings with very trackable sourcing reports.
  • Easy to use. Easy to onboard and user friendly interface. Requires minimal training.
Read full review
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.