BambooHR® vs. Zoho Recruit

Performance management - the prompt questions are really helpful in distilling thoughts! Though it would still be great to have an optional box for additional feedback that might not be directly related to the prompt questions. The clean interface and user friendliness is a definite plus! But some specific features, eg. on TOIL application - it would be helpful to ensure it is intuitive to use, rather than confusing with the input process.

Incentivized

With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.

Incentivized

• Recruiting- communications are easy for both the internal team and candidates
• Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
• Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms

• Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
• The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
• Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
• We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
• We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.

Incentivized

• The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
• Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
• I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.

Incentivized

• Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
• Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
• Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.

Incentivized

There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.

Incentivized

We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.

Incentivized

Just because there's a little complex with everything that's rolling out and so I have had to walk some people through functionality because there's just so much to click at this point. Another thing is the review process doesn't allow for ratings with a number scale, and I know we're kind of getting away from that as an industry, but with our previous system we have been rating people for their merit percent increase on their wages at the end of the year and it doesn't have the functionality to do that.

Incentivized

The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.

Incentivized

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

Incentivized

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

Incentivized

I use the chat feature most often and the wait times can be long, but often I do get right in. When they promise to follow up, they always do. It seems the "support hero's" are very well training and knowledgeable. There are lots of resources in the form of print or video, too.

Incentivized

I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.

Incentivized

I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

Incentivized

Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.

Incentivized

We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.

Incentivized

Lattice is much more oriented towards performance management. It includes many more advanced performance management features from building actual assessments to also performance development planning. BambooHR® for us was a place to centralize our data and build from within as well as connect to external integrations. PerformYard is what we used prior to BambooHR® for onboarding workflows and performance reviews, but BambooHR® is far superior.

Incentivized

Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.

Incentivized

Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

Incentivized

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

Incentivized

VERY professional!

Incentivized

• Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
• Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
• - Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.

Incentivized

• I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
• We did not need to hire more HR managers as the system helped to manage the processes automatically.
• We saved money with Zoho Recruit for sure. And this was very best.

Incentivized